• Incubating Innovation
  • This is Our Story

Meetings, conferences, events and exhibitions in all their forms are ultimately to serve only one common function. To bring people together, encourage conversation and create connections. Connections that will allow people to create ideas, share thoughts and collaborate.

As organizations around the world seek to be more innovative, and compete more and more on creativity, we approached the question of innovation from a totally unique perspective. Instead of exploring the capacity of an individual alone or in group to innovate, we try instead to identify the spaces that have historically led to unusual rates of creativity and innovation. Places such as the Coffee Houses during the age of enlightenment or the Salons of modernism. Spaces where minds serendipitously come together connect and produce great ideas. And with this in mind, we would like to introduce Borneo Convention Centre Kuching, the unique convention centre. A space created among the tranquility of the tropical rainforest where any distractions that will take focus away from simply being innovative are kept at a distance but yet still easily accessible. Being secluded however does not mean disconnection. The centre is equipped with the latest in communication technologies with wireless internet enveloping the whole area, cutting ledge LAN infrastructure and the latest in Audio/Visual technology to ensure any and all collaboration that happens inside, are widely visible outside. All this to realise the belief we have that collaborative innovation can be at its peak if held in the correct environment. Every part of BCCK is designed to be an environment for the inquisitive. An environment that encourages people to think broadly and generally about challenges and one in which participants can feel free to follow their curiosity. Equally important, it seeks to be an environment where people can connect with each other.
  • Incubating Innovation
  • Our Board of Directors

The caretakers of nature’s advancement.

BCCK is what it is today and will become what it will be tomorrow under the passionate care of our directors.


Datuk Hajjah Raziah @ Rodiah binti Mahmud-Geneid

Dr. Mohamadon bin Abdullah

Dato Steve Ng

Dato’ Sri Haji Mahmud Abu Bekir Taib

Tan Sri Datuk Amar Wilson Baya Dandot

YM Dato’ Seri Tengku Zainal Adlin bin Tengku Mahamood


 Executive Director





  • Incubating Innovation
  • Our Passionate Team

Powered by people.

True to any organization, our people will always be our strength. And each and every member is passionately dedicated to meet any challenges and exceed all expectations.

Eric Van Piggelen_croppedr Eric Van Piggelen

Chief Executive Officer

Finance and ICT

Joseph Chung

Chief Financial Officer

Wayne Kho

Finance Manager

Sylvester Tan

ICT Manager

Human Resource

Janet Jong

Human Resource Manager

Corporate Services

Christopher Wan

Senior Manager – Corporate Services Manager (Procurement, Legal, Risk, Quality)


Gary James Pinchen

Director of Operations 

Luqman Nul hakim Abdullah

Event Planning Manager

John Engkatesoo

F&B Operations Manager

Binyas_cropped Binyas Suem

Acting Executive Sous Chef

Mas Rabaie_cropped Mas Rabaie

Security Manager

Davenny_cropped Davenny James

Assistant Banquet Manager

Sylvester Sintan_cropped Sylvester Sintan

AV Tech Service Executive

 John Menggong_cropped John Michael Menggong

Housekeeping Officer

Sales & Marketing

Premala Danapakiam

Director of Sales & Marketing

Laila Johari

Sales Manager

Kenneth Garai

Sales Manager


Syuriana Sadikin

Sales Executive


Jessie Lee

Sales Executive

  • Incubating Innovation
  • Photo Gallery




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  • Incubating Innovation
  • Video Gallery

Views : 973
  • Incubating Innovation
  • Media Releases
  • Wed

    Eric Van Piggelen appointed CEO of BCCK

    Acting Chief Executive Officer






    Borneo Convention Centre Kuching (BCCK), the first purpose-built Convention Centre located on the mystical island of Borneo, today announced the appointment of Mr. Eric Van Piggelen as Chief Executive Officer (CEO) of BCCK effective January 1, 2014. Eric joined BCCK in 2011 as Director of Operations.

    In his new role, Eric will oversee the day-to-day management decisions and for implementing BCCK’s vision and mission and continue to apply its expertise and experience to great effect to upcoming conference and meetings at the venue.

    Eric was born in South Africa but grew up in The Netherlands. After his studies he returned to South Africa and joined the Avalon Group of Hotels as an Assistant General Manager. Over the following 20 years he held Senior and Executive Management positions in various Resorts, 5 star Hotels, IT, Sports and Recreation Clubs and Convention Centre’s in South Africa, Europe and the USA.

    In 2009, before his move to the BCCK, he was headhunted to join the world renowned International Convention Centre Durban in South Africa as its Director of Operations. The ICCD has featured in the Top 20 list of best Convention Centre’s in the world over the past few years.

    He has completed his Post Graduate Diploma in Company Direction and is a member of The Institute for Director’s in Southern Africa.

    Eric is married to Daphne for 18 years and they have three beautiful children, Caillian, Jesse and Kealoha. Whenever time permits he likes playing Golf, Read and spend quality time with his family. 

  • Thu

    BCCK embarks on image mastery and social grace skills for its employees

    BCCK's Employees who attended the training





    In today’s global arena, having hard skills and experience alone in the hospitality industry no longer suffices. We tend to forget or neglect the importance of having soft skills, and how having them can actually elevate and enhance our interactions with others.

    With this in mind, 30 employees from Borneo Convention Centre Kuching (BCCK) attended a two-day comprehensive training program on “Mastering Your Image at Work” which worked on enhancing their interpersonal and social grace skills.

    The training was conducted by Dr. Dianne S.C. Tsen from Powerlooks Global Sdn. Bhd and Dianne Tsen Sdn. Bhd. Throughout the training program, the consultant focused on the importance of creating positive first impressions at the workplace, understanding the image essentials for women or men, hygiene and how to cultivate an individual’s professional image. 

    “Etiquette and protocol matters in the business world and the lack of social graces can make a bad first impression on clients and business associates. These are important soft skills that are seldom taught but are vital in fostering social and professional interactions with others. We realized the importance of this aspect to our organization’s success, and so BCCK’s management has embarked on this training program for our employees”, said Human Resource Manager, Mdm. Janet Jong.

    Excited participants included members of the Customer Service team, Sales and Marketing team, Events Planning team, Corporate and Procurement team and Finance team.

  • Wed

    BCCK donates to Sarawak Cheshire Home

    Picture of Mr. Eric and Mr.Kho

    The Chief Executive Officer of Borneo Convention Centre Kuching, Mr. Eric Van Piggelen has presented a cheque worth MYR 1595.00 to Mr. Kho Soon Kheng on behalf of Sarawak Cheshire Home on last Friday, 14th March 2014.

    The donation was raised from proceeds of Isthmus Christmas Buffet Promotion at The Raintree Restaurant, BCCK, which was held in December 2013.

    During the presentation ceremony, Mr. Eric Van Piggelen expressed his gratitude for the tremendous support of diners who have patronized their Isthmus Christmas Buffet last December.

    “As part of BCCK’s Corporate Social Responsibility Program we pledged to donate MYR 5 from the price of the buffet over Christmas, and called for the support of our diners to make this pledge a success. I am therefore very pleased that we have managed to collect this amount, and I look forward to an even better result this year,” said Mr. Eric Van Piggelen.

    “Having the public play a role obviously makes the giving more rewarding. Adding to that, BCCK is delighted to partner with such a worthy charity. We know that the funds help the Sarawak Cheshire Home continue their work and provide some degree of comfort to the residents,” he added.

    For those public members who would like to donate to Sarawak Cheshire Home can contact Mr. Kho Soon Kheng at 082 – 429 410 or visit their website; http://www.cheshiremalaysia.org/sarawak/


  • Wed

    BCCK goes 'social' with Twitter and Instagram


    The Borneo Convention Centre Kuching (BCCK) launches its official twitter and instagram account as the social media has grown exponentially and played a significant role in promoting MICE business as it is increases awareness, improve and maintains a high level of customer service, while communicating directly with clients and delegates.

    The event was launched by the Chief Executive Officer of BCCK, Mr. Eric Van Piggelen, the newly appointed Director of Sales and Marketing of BCCK, Ms. Premala Danapakiam, the newly appointed Chief Financial Officer, Mr. Joseph Chung and other BCCK’s Senior Management.

    “BCCK commenced full scale operations in October 2009 and since opening, there are 583 events have been hosted and over 628, 106 visitors have been welcomed to the Centre. As part of our journey, we are now looking at various aspects of social media to further strengthen and broaden our clients’ base, both locally and internationally, as we explore all mediums of communication and interactions available today. One of the ways for us will to delve into the exciting world of twitter and instagram”, said BCCK’s Director of Sales and Marketing, Ms. Premala Danapakiam.

    According to the statistic from the eMarketer, it is reported that the number of active registered worldwide users in Twitter are approximately 645 million and 150 million in Instagram.

    “Based on the statistic reports by eMarketer, we can expect these figures to increase yearly, as we are excited to explore the possibilities available for BCCK in the twitter and instagram world. Now, the exchange of ideas, feedback and suggestions with our clients, delegates and visitors to the Centre is just a hash tag away,” she added.

    For the latest updates or breaking news about BCCK, public members can follow:

    ·         BCCK’s twitter account: @BCCKSarawak

    ·         BCCK’s instagram account: @bccksarawak

    ·         BCCK’s Official Facebook: https://www.facebook.com/BCCK.Sarawak

    ·         BCCK’s Official Website: www.bcck.com.my


  • BCCK announces new Chief Financial Officer and Director of Sales and Marketing

    New Chief Financial Officer - Mr. Joseph Chung New Director of Sales and Marketing - Ms. Premala Danapakiam

    Borneo Convention Centre Kuching (BCCK) announces the appointment of Mr. Joseph Chung as their new Chief Financial Officer and Ms. Premala Danapakiam as their new Director of Sales and Marketing, effective March 1, 2014.

    Mr. Chung has more than 25 years of professional experience both in industry and audit (big 4). He started his career with one of the “big 4” firm before he left and joined a multinational company, holding various key roles within the organization. He has both financial and operational experience, ranging from financial reporting & planning, product costing to material & supply chain management. He is a member of the Malaysian Institute of Accountants (MIA) and Malaysian Institute of Certified Public Accountants (MICPA).

    He joined BCCK in 2008 as Director of Finance and spearheaded the set up of the pioneer accounting team, policies, processes, controls and implementation of integrated ERP system that support both accounting and event management in BCCK. He is also actively involved in the National Independent Management Team for NKEA Education EPP10 Hospitality and Tourism Education Cluster.

    In his new role, he is responsible for the overall financial management of BCCK, providing critical financial, strategic and operational support to the CEO. In particular, he is accountable for the direction, management and control of the accounting and finance functions as well as functions related to information & technology system management, office administration, internal policies and controls.

    Commenting on his appointment, Joseph said, “We have a great team at BCCK! It is my aim to support and inspire the team further to a greater height, to be part of the catalyst to change and transform the landscape of MICE industry in Kuching. The establishment of BCCK as the first international purpose-built convention centre on the island of Borneo, provides an opportunity for us (Sarawakian) to showcase the city to the world and place Kuching on the worldwide map of Business Events. We need to work collaboratively with key strategic partners in the industry to deliver successful business events and offer a unique Borneo experience when international delegates come to Kuching to attend business events.”

    Ms. Premala joined BCCK in 2011 as Senior Sales Manager. Having come from a diverse background, with over 5 years in the MICE industry, her new portfolio will encompass both the local and international markets for BCCK.  She will be responsible to lead the team towards achieving BCCK’s business development plans and new strategic communications.

    Commenting on her appointment, Ms. Premala said, “I look forward to growing and increasing the business opportunities for BCCK, particularly with developing new packages that will add value for our clients. BCCK was built with the sole purpose of developing Kuching as a destination for international conventions and conferences, and to provide world class facilities and services worthy of international events. With that in mind, I am working towards further enhancing and cementing our relationships with our industry partners and suppliers, especially with regards to the international markets. We need to work together to sell delegates the experience of having their events here, the Borneo way”.



  • Fri

    BCCK continues with an extensive training program for 2014

     Participants of Master Communicator Program





    Effective communication is more essential than ever, especially in today’s competitive business world and whether it is a face to face conversation or a professionally written email exchange, a meaningful message entails establishing a connection that leaves a powerful impression.

    With this in mind, 31 employees from Borneo Convention Centre Kuching (BCCK) and Sarawak Tourism Board (STB) attended a two-day comprehensive training program on “Master Communicator Program” which worked in developing truly engaging and responsive communication skills.

    The training was conducted by Jackson Ng from Mastermind Training International Sdn Bhd. Throughout the program, the consultant focused on key areas; effective communication, starting a conversation, the first impression, master communicator Kung Fu, master communicator negotiation skill, communicating your ideas well, emotional intelligence and handling unhappy clients.

    BCCK’s Human Resource Manager, Ms. Janet Jong commented that Jackson Ng combines the best communication techniques into a powerful and unique experience that is suitable for just about anyone with the desire to unlock their communication skills potential. “The bottom line is all the participants definitely improved their knowledge, which gave them a great sense of achievement”.

    She further added that this module would be a part of a succession of training activities for BCCK. “BCCK believes in the importance of continual improvement, and we see the value in equipping our most valuable assets, our staff, with the tools needed to make them successes”.

    The training program ends with the certificates presentation to all participants by the BCCK’s Chief Executive Officer, Mr. Eric Van Piggelen.

  • Sun

    BCCK employees go bald in solidarity with cancer patients

    14 of BCCK employees 'Go Bald' in solidarity with cancer patients

    4 May was no ordinary Sunday for 16 members of Borneo Convention Centre Kuching (BCCK) staff as they headed to the CityONE Megamall. Not to shop but to get on the stage; not for their fifteen seconds of fame but all with a single purpose in mind: to make good their pledge to have their heads shaved – all in the name of raising fund for children cancer patients.

    It was a move volunteered individually by the 16 employees under the banner of BCCK’s corporate social responsibility initiatives. The 16 employees joined a host of members of the public in the annual children cancer awareness drive organized by the Sarawak Children’s Cancer Society (SCCS). Among the 16 were two female staff members who bravely gave up their long tresses for the good cause.

    The fund raising by the 16 employees took off internally with BCCK management challenging its staff to recruit fifteen participants upon which the management would donate a sum of RM5,000 on top of the fund raised by the participants. In total, BCCK donated a sum of RM 9, 978 for this cause to SCCS.

    BCCK CEO, Eric van Piggelen, said: “I am proud of our team members’ spirit in this public awareness campaign. Raising fund for any charity in itself requires personal efforts – to pledge something personal alongside this commitment requires a personal conviction. I want to say a big “thank you” to all the team members who unhesitatingly took part in this event.”

    Borneo Convention Centre Kuching (BCCK) commenced full scale operations in October 2009 and since opening, more than 583 events have been hosted and over 658,106 visitors have been welcomed to the Centre. More than 44 functions have been catered for at outside locations.

  • Thu

    BCCK’s Catering Service Won High Praises

    BCCK’s Catering Service Won High Praises

    KUCHING: 26 June 2014. Visitors to the Rainforest World Music Festival (RWMF) 2014 enjoyed an innovative culinary concept with the appointment of the Borneo Convention Centre Kuching (BCCK) as the official caterer for this world-renowned, annual three-day festival at the Sarawak Cultural Village. 

    BCCK has a proven record for successful major outside catering service such as the ASEAN Tourism Forum of 2000 participants at the Dewan Undangan Negeri in January. It was entrusted by the Sarawak Tourism Board to design a unique culinary programme this year that differed from the food and beverage offerings in past editions of the RWMF.

     “BCCK was honoured to be part of this world-class festival, and this year we had set a new standard into the whole catering experience for the RWMF crowd. We created a difference by incorporating our event planning expertise and quality equipment into the entire set-up, paying the greatest attention to food safety and hygiene,” said Eric van Piggelen, CEO of BCCK.

    “Our diverse cuisines from different cultures harmonised with the RWMF theme which sees yearly gatherings of musicians and music lovers from different corners of the world, thronging the Sarawak Cultural Village by the thousands. Visitors were able to savour a wide range of delicious local, Middle Eastern and Western delicacies at different locations of the festival site. Food popular with the crowd included beef and chicken burgers, laksa Sarawak, shawarmas, kolok mee, satays, chicken rice, murukus, fritters, freshly cut fruits, and many more. We were proud to have the opportunity to showcase Sarawak’s very own rice wines - tuak and langkau.”

    BCCK’s catering service and concept had received positive, favourable feedback from RWMF visitors. The comments included the assurance from knowing that BCCK’s catering complied with all the food safety and hygiene guidelines set out under its HACCP and ISO 22000 certification and flavourful food at great value.

    BCCK is renowned for its event planning service and ample meeting spaces. The centre’s culinary services form an integral part of its overall offerings and it is known for its delivery of quality food, and food safety and hygiene practices. Catering service is provided both
    in-house and at outside locations.

  • Tue

    BCCK Promises Yet Again an Unforgettable Ramadhan Feast



    KUCHING. 1 July 2014. The sixth edition of the Borneo Convention Centre Kuching (BCCK)’s Ramadhan Buffet is again set to tempt every palate this 1 to 25 July. BCCK’s culinary team has created three menus which will be rolled out weekly for the next three weeks.

    “We have received great feedback from very satisfied, new and returning diners year after year ever since we held our first Ramadhan buffet in 2009. Once again, we are offering food lovers the opportunity to relish BCCK’s repertoire of all-time favourites and signature dishes. We look forward to welcoming our loyal guests and new diners to another impressive galore of diverse cuisines this year”, Eric van Piggelen, CEO of BCCK enthused.

    The variety of culinary offerings comprises popular customary Malay fare, a cold selection, local delicacies, Indian, Chinese and Western hot dishes, Malay kuih muih, thirst quenchers and pick-me-up desserts.

    BCCK Executive Sous Chef Binyas Suem ensures a refreshing start to the dining experience with marinated salmon gravalax and poached fresh prawns on ice. Highly recommended items from his list include the delectable roast whole lamb which diners usually make a beeline for, dendeng Indonesia, beef/chicken satay and seafood au gratin. Other sound choices are vegetarian shark’s fin soup, Indonesian ayam penyet, ikan bakar with homemade sambal, air assam or kicap pedas, ayam percik, chicken/lamb Bryani Gam, bubur pedas and a variety of bubur lumbuk.  BCCK’s very own local fare - laksa Sarawak, kolok mee and fried kway teow – have always been must-haves, and the chocolate fountain is a great choice as well.

    Themed “Garden” this year, BCCK’s Ramadhan buffet is served in the Great Hall which can accommodate up to 1,000 diners at any one time.

    “BCCK’s facilities and entire set-up for the Ramadhan buffet period provide ease for all diners from all backgrounds - from ample, hassle-free parking, prayer rooms for Maghrib prayer and ambient dining space featuring our event planning expertise. We have set up a flexible reservation system to suit every diner’s convenience. We strongly encourage diners to make reservations in advance to avoid disappointment,” said Premala Danapakiam, BCCK Director of Sales and Marketing.

    Diners have the options to:

    • purchase prepaid dining vouchers and make prior reservations well ahead or
    • purchase prepaid dining vouchers and walk in with their vouchers or
    • book the dining vouchers in advance and pay on the evening they dine or
    • simply walk in, pay for the dining vouchers and dine

    All options require diners to check in at the check-in counters prior to dining.

    Guests can be assured of the quality of culinary delights from BCCK’s halal-certified kitchens endorsed by JAIS (Department of Islamic Affairs of Sarawak). All food is prepared according to strict requirements and hygiene standard according to the Centre’s ISO 22000:2005 Food Management Systems, Malaysian Standard 1480:2007 Hazard Analysis and Critical Control Point (HACCP) System.


    Dine for Free

    Ten complimentary dining vouchers are up for grabs based on the top ten food shots of BCCK’s Ramadhan Buffet featured on BCCK’s Facebook, Twitter and Instagram. The competition will run from
    1 to 13 July with the first five winners announced on 5 July and the other five winners on 13 July. Participants can send in as many entries as they like by tagging their shots with #BCCK and #ramadhanfoodshots, and “Like” BCCK’s Facebook, Twitter and Instagram. All decisions are final and winners will be informed via their social media accounts.


    More for the Ramadhan Month

    Fiesta Ramadhan, a Ramadhan bazaar, will see about 60 stalls showcasing popular Hari Raya offerings from food items to furniture in BCCK’s sheltered car park from 5 to 13 July.

    The Ramadan Buffet is priced at RM79.00 nett per adult. Children between five and twelve years of age enjoy the buffet at RM30.00 nett per child. One adult dines free for each group of twenty or more paying adults.

    Dining time is between 6.30 pm and 10.00 pm daily. For more sneak peek at the generous menus or other details, or to purchase the Ramadan Buffet vouchers, call BCCK’s special reservation line 082-392 889 or general line392 888.

  • Fri

    BCCK Shares the Blessings of Ramadhan with Children from Laila Taib Orphanage


    KUCHING. 4 July 2014. In embracing the spirit of Ramadhan, the Borneo Convention Centre Kuching (BCCK) shared the blessings of the holy month with some 30 children from the Laila Taib Orphanage on
    3 July. BCCK CEO, Eric van Piggelen and Director of Sales and Marketing, Premala Danapakiam were on hand to welcome the children and their wardens.

    “Reaching out to the less fortunate in our community has always been an activity close to our hearts. Hosting is our business; but we also take note that playing host can make someone’s day. We have made the Berbuka Puasa activity a yearly programme with these children since 2011, with the hope of making a difference for them in an ordinary day,” said Eric van Piggelen, CEO of BCCK.  

    The programme started off with a Tarawih prayer led by an imam followed by partaking of the Ramadhan buffet. Younger children from the group received helping hands from BCCK’s Ramadhan team to explore the innumerable culinary offerings served in the Great Hall of BCCK during the Ramadhan month.

    Corporate social responsibility (CSR) occupies an important place on BCCK’s spectrum of activities. To date, BCCK has worked with various charitable organisations such as the Sarawak Children’s Cancer Society (SCCS), Salvation Army, Cheshire Home and Laila Taib Orphanage. The convention centre continues to identify programmes that provide avenues for it to give back to the community.

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Borneo Convention Centre Kuching
The Isthmus, Sejingkat,
93050 Kuching,
Sarawak, Malaysia

Careers at BCCK

Borneo Convention Centre Kuching (BCCK) aims to set benchmarks and we need talented, committed and professional people to contribute to the growth of our company.

This is a high profile venture, and for anyone within the event, conference, service and hospitality industry, this would be an opportunity be part of something special. BCCK is a state of the art iconic building, offering elegant and flexible facilities for our delegates and clients, and also for our employees.

Position Description Closing Date
Senior Sales Manager, Marketing & Communication Manager, Marketing & Communication Executive, Research Officer PDF 31st August 2014
Building Maintenence Manager, Sales Manager, Admin Executive, Maintenence Helper, Driver PDF 18th July 2014
Admin Executive, Marketing Executive, Research Officer, Sales Executive

Will be available soon

30th June 2014
Building Maintenance Manager/Marketing & Research Manager/Marketing & Communication Executive/Sales Executive/Research Officer/Cashier PDF 09/06/2014
Application Form: Apply Online

Interested candidates are invited to complete the Application Form and forward your detailed resume (stating your current and expected salary), and a current passport sized photograph attached, to the attention of the Human Resources Manager at:

Useful Contacts

  • Immigration & Tourism Department

    Tingkat 1 & 2, Bangunan Sultan Iskandar
    Jalan Simpang Tiga
    93550 Kuching, Sarawak

    Tel: (60) 82 230 280
    Fax: (60) 82 428 606

  • Sarawak Tourism Board

    Lot 31, Jalan Masjid,
    93400 Kuching,
    Sarawak, Malaysia

    Tel: (60) 82 242 516
    Fax: (60) 82 242 519

  • Sarawak Government

    Level 20 , Wisma Bapa Malaysia
    Petra Jaya, 93502 Kuching
    Sarawak, Malaysia

    Tel: (60) 82 441 957
    Fax: (60) 82 441 677

  • Sarawak Convention Bureau

    Lot 31, Jalan Masjid,
    93400 Kuching,
    Sarawak, Malaysia

    Tel: (60) 82 242 516
    Fax: (60) 82 242 519

Central Procurement Team

Our aim is to seek value for money in our transactions with suppliers and to give quality and value to our customers. We are constantly open to new initiatives and ideas. Please contact us if you would like to become part of the “BCCK family of suppliers”.

Want to become a supplier of BCCK?

At BCCK, we are constantly looking for new suppliers in food, beverage, fixtures and fittings, transportation, and rentals. If any interested parties, please complete the New Supplier Information form (attached), and email this to francis.chua@bcck.com.my so that we can register your company on our vendor database.Suppliers who meet our criteria will be invited to discuss commercials and invited in any future tender exercises and supplier information days.

Project Tender

I'm Planning...



Coming Soon.

Akan Datang.



The information contained in this website is for general information purposes only. The information is provided by Borneo Convention Centre Kuching (BCCK) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of BCCK. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, BCCK takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy Policy

This privacy policy sets out how Borneo Convention Centre Kuching (BCCK) uses and protects any information that you give BCCK when you use this website.

BCCK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BCCK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 1st 2012.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.