• Incubating Innovation
  • This is Our Story

Meetings, conferences, events and exhibitions in all their forms are ultimately to serve only one common function. To bring people together, encourage conversation and create connections. Connections that will allow people to create ideas, share thoughts and collaborate.

As organizations around the world seek to be more innovative, and compete more and more on creativity, we approached the question of innovation from a totally unique perspective. Instead of exploring the capacity of an individual alone or in group to innovate, we try instead to identify the spaces that have historically led to unusual rates of creativity and innovation. Places such as the Coffee Houses during the age of enlightenment or the Salons of modernism. Spaces where minds serendipitously come together connect and produce great ideas. And with this in mind, we would like to introduce Borneo Convention Centre Kuching, the unique convention centre. A space created among the tranquility of the tropical rainforest where any distractions that will take focus away from simply being innovative are kept at a distance but yet still easily accessible. Being secluded however does not mean disconnection. The centre is equipped with the latest in communication technologies with wireless internet enveloping the whole area, cutting ledge LAN infrastructure and the latest in Audio/Visual technology to ensure any and all collaboration that happens inside, are widely visible outside. All this to realise the belief we have that collaborative innovation can be at its peak if held in the correct environment. Every part of BCCK is designed to be an environment for the inquisitive. An environment that encourages people to think broadly and generally about challenges and one in which participants can feel free to follow their curiosity. Equally important, it seeks to be an environment where people can connect with each other.
  • Incubating Innovation
  • Our Board of Directors

The caretakers of nature’s advancement.

BCCK is what it is today and will become what it will be tomorrow under the passionate care of our directors.

 

Datuk Hajjah Raziah @ Rodiah binti Mahmud-Geneid

Dr. Mohamadon bin Abdullah

Dato Steve Ng

Dato’ Sri Haji Mahmud Abu Bekir Taib

Tan Sri Datuk Amar Wilson Baya Dandot

YM Dato’ Seri Tengku Zainal Adlin bin Tengku Mahamood

Chairman

 Executive Director

Director

Director

Director

Director

  • Incubating Innovation
  • Our Passionate Team

Powered by people.

True to any organization, our people will always be our strength. And each and every member is passionately dedicated to meet any challenges and exceed all expectations.

Eric Van Piggelen_croppedr

Eric Van Piggelen

Chief Executive Officer
Finance and ICT

Joseph Chung

Chief Financial Officer

Wayne Kho

Finance Manager

Sylvester Tan

ICT Manager
Human Resource

Janet Jong

Human Resource Manager
Corporate Services
Chris_website

Christopher Wan

Senior Manager - Corporate Services 
Manager (Procurement, 
Legal, Risk, Quality)
Operations
gary_website

Gary James Pinchen

Director of Operations 

Luqman Nul Hakim

Event Planning Manager

John Engkatesoo

F&B Operations Manager

Binyas_cropped

Binyas Suem

Acting Executive Sous Chef

Mas Rabaie_cropped

Mas Rabaie

Security Manager

Davenny_cropped

Davenny James

Assistant Banquet Manager

Sylvester Sintan_cropped

Sylvester Sintan

AV Tech Service Executive

 John Menggong_cropped

John Michael Menggong

Housekeeping Officer
Sales & Marketing

Premala Danapakiam

Director of Sales & Marketing

Ivy_resized

Ivy Ling

Senior Sales Manager
IMG_4906_2

 

Eric Chuo

Research & Development Manager

Laila Johari

Sales Manager

Kenneth Garai

Sales Manager

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Phoebe Tan

Sales Manager

 

Syuriana Sadikin

Sales Executive
 Jessie_website

Jessie Lee

Sales Executive
  • Incubating Innovation
  • Photo Gallery

CONFERENCE HALL

DINING

EXHIBITION HALL

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MEETING ROOMS

PUBLIC AREAS

RESTAURANT

WEDDING

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  • Incubating Innovation
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  • Incubating Innovation
  • Media Releases
  • Fri
    12
    Dec
    2014

    Eric Chuo Appointed BCCK Research & Development Manager

    Eric Chuo

     

    KUCHING. 12 December 2014. The Borneo Convention Centre Kuching (BCCK) today announced the appointment of Eric Chuo as its new Research & Development Manager with effect from
    8 December.

    In this role, Chuo will be heading the BCCK’s business events lead research and development team as well as oversees its marketing department.

    Born and raised in Kuching, Chuo has ten years of solid experience in the business events industry, having worked with a leading professional conference organiser (PCO) in the capital of Malaysia, Kuala Lumpur. Covering a wide spectrum of responsibilities from potential bids research, working with organising committees of key events to ground operations, Chuo has managed various notable events such as the Global Entrepreneurship Summit (GES) 2013 of 5,246 delegates and World Congress of Accountants (WCOA) 2010 of 6,043 delegates.

    Armed with a diploma in computer science from the Tunku Abdul Rahman College, Chuo’s early career as an IT executive handling event management systems and data mining for potential delegates, sponsors and exhibitors for conferences sparked his interest in business events management, leading up to his last appointment as deputy general manager of
    AOS Conventions and Events Sdn Bhd.

    BCCK Director of Sales and Marketing, Premala Danapakiam said, “We are delighted to have Eric in our team. We look forward to harnessing his wide experience in the professional conference organising business. We are confident that Eric’s skills and knowledge will bring a valuable dimension to our business.”

    Chuo said of his appointment, “I am excited to join BCCK as Research & Development Manager. Kuching has huge potential in the development of business events due to its infrastructure and tourism offerings. The opportunity to work with an experienced team and being surrounded by a lush green setting are added bonuses, to my coming home to my hometown Kuching.”

    In his spare time, Chuo catches up on his reading and enjoys cycling, swimming and baking.

  • Fri
    05
    Dec
    2014

    BCCK seeks to engage with suppliers on its upcoming Suppliers’ Information Day

    KUCHING.  5 December 2014. The Borneo Convention Centre Kuching (BCCK) seeks to engage with its existing and potential suppliers during its Suppliers’ Information Day on Thursday, 11 December.

    Aimed at sharing with suppliers BCCK’s business philosophy and how it influences the convention centre’s procurement process, the forum will also include a meet-and-greet session between participants and BCCK’s senior management team via a cocktail reception.

    BCCK Corporate Services Manager, Christopher Wan, who heads the central procurement department, offered a glimpse into what the Suppliers’ Information Day set out to achieve.

    “BCCK has hosted more than 700 events over the past five years since we started out in 2009. The number of last-minute events as well as different events taking place simultaneously has increased in the last two years. While we are pleased with this growth which attests to our competency in delivering successful events, we also acknowledge our suppliers as an extension of our Centre’s service.  The need to reinforce our supplier base to ensure a sustainable supply chain is crucial to maintaining BCCK’s service standard,” Wan said.  

    The upcoming forum will communicate the convention centre’s clear expectations, and consistent requirements and processes which form the basis of strong relationships with its suppliers.

    “As the flagship of Sarawak’s business events sector, quality is at the heart of our service delivery. Our food and beverage offerings and event services are guided by the ISO 22000 Food Safety Management System, ISO 9001:2008 Quality Management System and HACCP guidelines. We took it upon ourselves to go for these certifications because we firmly believe that it takes more than just having state-of-the-art facilities to deliver great events.

    Our key quality objectives are centred on food safety, quality, excellent service delivery, and high customer and client satisfaction. The ISO and HACCP principles dictate our selection of suppliers to a large extent and our Centre is reliant on “best in class” suppliers. We thus need to transform and innovate in the way we procure goods and services that enable us to meet our key objectives. We hope to establish the way forward with our suppliers that will yield mutually beneficial partnerships through the Suppliers’ Information Day forum,” Wan added.

     

    Suppliers interested in obtaining more information about the Suppliers’ Information Day and registering their participation can contact Francis Chua, BCCK Purchasing Supervisor on
    60 82 392888.

  • Mon
    01
    Dec
    2014

    Think Festive, Choose the Raintree Restaurant’s Isthmus Festive Set Lunch

    KUCHING. 1 December 2014. The Borneo Convention Centre Kuching (BCCK) gets festive this holiday season with the launch of its Raintree Restaurant’s Isthmus Festive Set Lunch.

    Raintree Restaurant’s Chef De Cuisine Virginia Kedit has created delectable choices for the fine dining three-course set lunch. For the entrée, choose between Waldoff salad or prawn cocktail; for the soup, cream of pumpkin or seafood troller; and for the main course, slow roasted sirloin steak, herbed crusted chicken roulade or turkey burger.

    DSC_6653

    Pictured above, the Herb Crusted Chicken Roulade

     

    A serving of crème brulee and a cup of freshly brewed aromatic coffee or tea end the fine dining experience perfectly.  

    “The Isthmus Festive Set Lunch was crafted with the holiday season in mind. It’s that time of year to catch up with family and friends over a great meal. Let our Raintree team pamper you with this superb lunch treat,” said Chef Virginia.  

    Offered from 1 to 31 December, the Isthmus Festive Set Lunch is priced at RM38.00 ++ per person (subject to 10% service charge and 6% government tax) and will be served daily between 11:00 am and 3:00 pm.

    All food is prepared according to strict requirements and hygiene standard according to BCCK’s ISO 22000:2005 Food Management Systems, Malaysian Standard 1480:2007 Hazard Analysis and Critical Control Point (HACCP) System. Guests can be assured of the quality of culinary delights from BCCK’s halal-certified kitchens endorsed by JAIS (Department of Islamic Affairs of Sarawak).

    For more information or to make a reservation, call the Raintree Restaurant on 60 82 392 988. Get a glimpse of the Isthmus Festive Set Lunch on https://www.facebook.com/BCCK.Sarawak

  • Tue
    21
    Oct
    2014

    BCCK and SSPCA Collaborate at WAG Festival 2014 for Animals’ Welfare

     

     

    IMG_3894

    Jim and the Saucey Soul Band, one of the acts of the night.

    Kuching. 21 October 2014. For the third consecutive year, the Borneo Convention Centre Kuching (BCCK) will be collaborating with the Sarawak Society for the Prevention of Cruelty to Animals (SSPCA) at the World Animal Groove (WAG) Music Festival towards giving abandoned and abused animals a better home and raising awareness about animal welfare.

    The WAG Festival is an annual event supported by the Ministry of Tourism Sarawak and has been included in their annual calendar of events. The SSPCA Animal Village Fund was launched on 5 October 2012 in conjunction with the inaugural SSPCA WAG Festival, officiated by YB Datuk Amar Abang Johari bin Tun Abang Haji Openg, Minister of Tourism Sarawak and Patron of WAG.

    Raising fund for the Animal Village through a series of activities at BCCK, WAG 2014 started off with The Animazing Race on 28 September. Close to 700 runners, doubled last year’s number, set off from BCCK for 5-km and 10-km runs under the categories of men and women, veteran men and women and open run.

    The second part of WAG 2014, slated to take place from 24 to 25 October, will utilise BCCK’s entire functional spaces on the first and second levels. 

    Dona Drury-Wee, President of SSPCA said, “The past two editions of WAG were immensely successful, attracting around 2,000 participants and we want to thank the public and media for their support of our cause. This year we are anticipating a bigger turnout at around 3,500 and we are looking forward to providing all participants with another fun-filled festival.”

    “We would also like to thank BCCK for their continued commitment to WAG Festival through their official venue sponsorship since 2012. A multi-faceted event like WAG requires a versatile set-up which can accommodate ground activities and formal dos. BCCK has the facilities and support services that SSPCA needs to stage WAG Festival. Their Great Hall and audio visual equipment including quality cuisines provide the stage and impressive ambience for our Gala Charity Dinner and also for the WAG Music Festival, our signature concert. Reputable musicians and artistes from the USA, Singapore, Kuala Lumpur, Kota Kinabalu and Kuching will come together to deliver a great show at this concert.”

    “The Wiggle Waggle Walk and Interfaith Pet Blessing Ceremony, designed to bring together animals and their owners from all communities, require an animal-friendly environment and BCCK’s covered car park provides exactly what we need for these physical activities.”

     

     

    WAG 2014 will also include a workshop on stray animal population management, to be held in BCCK’s meeting rooms; and the WAG Bazaar will feature a variety of goods in the concourse.

    BCCK CEO, Eric van Piggelen said, “BCCK is delighted to have the opportunity to once again work with SSPCA in doing our bits f­or charity. The WAG Festival is an avenue for us to take our CSR activities beyond the community concept to embrace a more rounded approach that includes animal welfare. SSPCA’s noble efforts ultimately benefit our communities and we are happy to be able to participate in their cause.”

    Wee added, “We greatly value the attractive rates offered by BCCK for our catering needs as they help to lower SSPCA’s cost of planning WAG. Every ringgit saved goes towards the Animal Village Fund. It’s a great pleasure for us to work with BCCK’s event planning team. Their personnel have been very professional and accommodating right from the start of our event organisation work. Also, having them alongside the SSPCA team throughout the entire WAG Festival in the past two editions had taken a load of our shoulders. This year, we again have the assurance that our event is in good hands.”

    “Having experienced the rewarding collaboration in all three editions of WAG, BCCK and SSPCA are looking forward to another great partnership on SSPCA’s next big event, Asia for Animals (AFA) Conference 2015 in Kuching, slated for 5 to 9 October 2015,” van Piggelen and Wee enthused.

    The AFA Coalition is composed of 15 well-known and respected animal welfare organisations that have a shared focus on the welfare of animals in Asia.

  • Fri
    17
    Oct
    2014

    BCCK Appoints Ivy Ling as Senior Sales Manager

     

    Ivy_resized

    KUCHING. 17 October 2014. The Borneo Convention Centre Kuching (BCCK) today announced the appointment of Ivy Ling as its new Senior Sales Manager with effect from 15 October.

    In this role, Ling will be heading the BCCK sales team to grow the different market segments in both the corporate and public sectors.

    BCCK Director of Sales and Marketing, Premala Danapakiam said, “We are pleased to welcome Ivy on board. We look forward to tapping her broad understanding of the needs of the corporate and public sectors so that we can better serve our clients. Our growing sales team will benefit from her extensive experience in hospitality.”

    Ling said of her appointment as the Senior Sales Manager of BCCK, “Throughout my working experiences in the hospitality industry for the past 17 years, I have developed a good understanding of team spirit and I am delighted to be given this opportunity to be part of the huge family of BCCK. Convention centre business is new horizons for me and I am looking forward to extending my role into the business events sphere, contributing to the growth of BCCK and growing progressively with BCCK.”

    Born and raised in Kuching, Ling has established herself well in the hospitality industry, working her way up from an administrative position and moving from junior sales position to becoming the head of department of sales and marketing in her previous employment.

    Ling had obtained certification on hospitality marketing conducted by The Ascott Training Institute (TATI) in collaboration with Nanyang University, Singapore.  Being a foodie, her passion revolves around cooking and baking. She enjoys television cooking game show MasterChef Korea and draws inspiration from celebrity chefs Gordon Ramsay, Jamie Oliver and also Malaysia’s very own Chef Wan.

  • Fri
    10
    Oct
    2014

    BCCK Introduces New Signature Dish

     

    silkroad

    KUCHING. 10 October 2014. The Borneo Convention Centre Kuching (BCCK) today launched a new signature dish Silk Road Chicken.

    The dish was created by Chef Harris Leong, a chef based in BCCK’s Chinese kitchen who participated in BCCK’s culinary enhancement programme. Silk Road Chicken weaves Chinese and Indian culinary influences with a Western twist in its butter cheese sauce, reminiscent of the Silk Road where trade and cultural exchanges took place between the East and West. This dish is an illustration of how cultural interactions across great distances can lead to delightful culinary creations.

    Silk Road Chicken embodies the melting pot of Malaysian palate and comprises boneless chicken  flavoured with a spice blend marinade and deep fried to a golden crisp. Its condiment of butter cheese peppered with fresh chilli bits adds extra zing to the bite.  The velvety butter cheese sauce has a nice depth to it and can be an indulgence in itself. Curry leaves perk the dish up with an accompaniment of fluffy egg floss and garnish, and the dish is served with fragrant rice.

    “Everyone loves a crispy bite, especially deep fried. The Silk Road Chicken is the result of interactions with diners and my time spent fiddling in the kitchen. Taking a leaf from the popular Malaysian butter prawns which have a Chinese origin and the butter chicken which originated in India, I want to give food lovers a crispy treat that goes with or without a sauce. The deep fried chicken is crunchy on the outside, yet succulent on the inside. Diners whose taste buds favour the hot and spicy will enjoy it with the sweet, savoury and hot butter cheese sauce. The sauce can also be served without chilli upon request, hence diners of all ages can savour it,” says Chef Harris Leong.

    Culinary service forms an integral part of BCCK’s overall offerings. BCCK recognises the need to continually innovate to better serve its customers and has embarked on a culinary enhancement programme which provides BCCK’s team of chefs the opportunity to explore and express their culinary inspirations. The programme promotes the culinary talents within BCCK and showcases their creativity in the form of signature dishes.

     

    The Silk Road Chicken is offered at the Raintree Café in Plaza Merdeka from 10 October 2014 onwards and will be served daily between 11:00 am and 9:00 pm. Priced at RM10.00 nett, it comes with a complimentary cordial drink.

    The dish will also be incorporated into BCCK’s banquet menu as part of the expansion of BCCK’s culinary offerings. It is offered for catering functions such as wedding receptions and other events held at BCCK including for offsite catering.

  • Fri
    03
    Oct
    2014

    Lodge Preschoolers Experience Perfect Livin’ 14 Home & Lifestyle Exhibition at BCCK

     

    KUCHING. 3 October 2014. More than 100 Lodge kindergarteners made an educational visit to the Borneo Convention Centre Kuching (BCCK) on 3 October as part of their educational programme during the Perfect Livin’ 14 Home & Lifestyle Exhibition.

    BCCK staff members were on hand to guide the preschoolers with a personalized tour of the
    280 booths which showcased home technologies and products for a heightened home-ownership and lifestyle experience. Perfect Livin’ 14 provided the preschoolers the ideal ground to experience
    first-hand the myriad of products and services for their school assignment themed “Shops”.  

     

    “We are pleased to welcome Lodge Kindergarten representatives and their pupils to this year’s Perfect Livin’ Home & Lifestyle Exhibition. We would also like to express our appreciation to the organiser of Perfect Livin’ for their support of BCCK and our CSR activity in conjunction with their event,” said
    Eric van Piggelen, CEO of BCCK.

     

    The exhibition is currently taking place between 2 and 5 October, taking up the entire functional spaces at BCCK and is expected to receive around 100,000 visitors over the course of four days, with about 150 exhibitors participating this year.

     

    Delicious donuts and other refreshments, courtesy of BCCK’s Raintree Restaurant, were served after the children’s tour of the exhibition.

     

    This was the second time that Lodge Kindergarten paid a courtesy call on the convention centre, with the first being last year’s visit during the SARBEX Total Living 2013 Home & Property Exhibition. As part of its CSR activities, BCCK works with educational establishments through the latter’s educational visit programmes to provide students the insight they need for their studies.

    DSC_5768resize                       

    Back row from fifth left:  Premala Danapakiam, BCCK Director of Sales & Marketing; Eric van Piggelen, BCCK CEO; Dato’ Adriana Law, I.Star Ideas Factory Managing Director/organiser of Perfect Livin’; Gary Pinchen, BCCK Director of Operations; Joseph Chung, BCCK Chief Financial Officer; and Lodge Kindergarten representatives and pupils at Perfect Livin’ 14

  • Fri
    12
    Sep
    2014

    BCCK’s Raintree Restaurant Unveils Chef Vee’s Burgers

    chefveeinaction

    KUCHING. 12 September 2014. The Borneo Convention Centre Kuching (BCCK) rolled out its Chef Vee’s Burgers at the Raintree Restaurant today.

    Curated by Chef de Cuisine Virginia Kedit, Chef Vee’s Burgers is a series of four burgers comprising All-time Classic Burger, Vee’s Chilli Burger, Mediterranean Burger and Hawaiian Chicken Burger.

    Chef Vee, as Virginia is affectionately known, has her succulent beef and chicken patties sizzled to perfection and has designed four special sets of trimmings accompanied by golden French fries for each burger type. Diners thus have the options to savour four distinctively different flavours of this popular snack that has stood the test of time and attracted a global following. The Mediterranean Burger consists of beef patty, grilled eggplant, tomato, capsicum and homemade ricotta cheese, whereas the Hawaiian Chicken Burger is whipped up of chicken patty, veggie coleslaw and grilled pineapples.

    The history and origin of the hamburger patty are vague and stretch as far back to the time of Genghis Khan where his warriors placed pieces of beef under their saddles while they rode. The constant weight of the riders and saddles lent the beef its tender texture and hence the legend of the beef patty was born.

    While the modern burger has a few claimants contending for the honour of being its inventor, all versions share a common theme and centre around placing a piece of beef between two slices of bread. A staple for many, the burger has undergone a culinary evolution and much passion has been devoted to its making with the modern spins on cooking techniques of the patties, trimmings and aesthetic presentation.

    “My various chats with local friends gave me the idea to create Chef Vee’s Burgers. Burgers are their comfort food and they crave for more varieties other than the classic burger. While the classic burger will never go out of style, eating burgers has definitely become fashionable and burger making has turned into an art. For example, one would visualise Vee’s Chilli Burger to be slathered with chilli sauce. However, the burger itself does not have the slightest hint of red chilli and yet has a distinctive hot taste in the mayo dressing. The tang of pickled beetroot and caramalised onion blend perfectly with the rest of the burger,” said Chef Vee.  

     burger_chili

    Vee's Chilli Burger 

     

    Culinary service forms an integral part of BCCK’s overall offerings. BCCK recognises the need to continually innovate to better serve its customers and has embarked on a culinary enhancement programme which provides BCCK’s team of chefs the opportunity to explore and express their culinary inspirations. The programme promotes the culinary talents within BCCK and showcases their creativity in the form of signature dishes.

    Chef Vee’s Burgers are offered from now and served daily between 11:00 am to
    10:00 pm at the Raintree Restaurant. Prices range from RM18.00 ++ to RM20.00 ++.

    Diners can purchase add-on selected beverages at special prices.

    Standard Chartered Bank and Maybank credit card holders as well as holders of Raintree Restaurant’s Privilege Cards enjoy a 15% discount during this promotion period.

    All prices are subject to 10% service charge and 6% government tax.

    For more information on Chef Vee’s Burgers, call the Raintree Restaurant on 60 82 392988 or log on to BCCK’s Facebook to watch Chef Vee in action.

  • Tue
    09
    Sep
    2014

    Gary James Pinchen Appointed as BCCK Director of Operations

    gary_website

    KUCHING. 9 September 2014. The Borneo Convention Centre Kuching (BCCK) today announced the appointment of Gary James Pinchen as its new Director of Operations with effect from
    2 September.

    Pinchen will lead the BCCK operations team in covering the front and back of house to serve the needs of clients, conference delegates and visitors to the convention centre. His new role will see him work closely with the heads of event planning, culinary, banquet, audio visual technical services, stewarding, security services and housekeeping. He also chairs the occupational safety and health committee of BCCK and oversees the running of the Raintree Restaurant in BCCK and Raintree Café in Plaza Merdeka, the two dining outlets owned and operated by BCCK.

    BCCK CEO, Eric van Piggelen said, “We are delighted to welcome Gary to our team. We are sure that his vast hospitality experience will prove to be valuable and the heads of the various operations sections and their team members will gain new knowledge and skills under his leadership.”

    Pinchen said of his appointment as the Director of Operations of BCCK, “In my career, it has always been my passion to visit and work in other countries and experience different cultures. BCCK has afforded me the opportunity and challenge, and with it I will share my years of experience and skills. Conventions and banquets is where my heart lies in the hospitality industry, so you can say it’s going back to my roots.”

    Born and spending his early childhood in Zimbabwe, Pinchen grew up and worked for the most part of his life in South Africa. His journey in the hospitality field began as an in-service trainee during his hotel management studies after which he completed two years of national service as a chef. This provided him with a solid pre-career training ground which saw him catering for up to 2,000 men a day.

    Pinchen, with almost 30 years of restaurant, hotel, golf resort and game reserve experience under his belt, rose through the ranks from banqueting manager to general manager and director covering the four corners of South Africa including a stint in Lagos, Nigeria.

    He was involved in a number of notable world events such as the 2005 Rugby World Cup Dinner, Cape Epic, a premier mountain bike race which enjoys the same stature as Tour de France and Queen Elizabeth II’s visit to South Africa in 1995.

    Pinchen had completed a Corporate Citizenship course and sat on the committee of Skal International Winelands, a professional organisation of tourism leaders, till 2011 after serving as its founding president from 2004 to 2006.

    He has been married to Valerie for 20 years and they have 2 daughters, Cailin, 17, and Jordainne, 13. He enjoys the outdoors and in his spare times, indulges in golf and a good ride on the mountain bike. He is passionate about rugby and cricket, and a very ardent South African sports fan

  • Thu
    10
    Jul
    2014

    Meeting without Borders: BCCK Networks with the Meetings Industry’s Global Community

    KUCHING. 10 July 2014. Members of the Borneo Convention Centre Kuching (BCCK)’s management team as well as sales and marketing team participated in a live Hybrid Workshop organised by the International Congress and Convention Association (ICCA), a global community comprising business events industry professionals.

    Facilitated from Amsterdam with live video and audio streams, ICCA members from
    different parts of the world joined the workshop to gain insights and best practices from two international association executives representing International Pharmaceutical Federation (FIP) and International Orthoptic Association (IOA). These two panellists debated on the topic of outsourcing: What do associations REALLY think about the risks and rewards of outsourcing to business events experts?

    Eric van Piggelen, CEO of BCCK said, “BCCK will be hosting the ICCA Annual Congress 2016 which will see about 700 ICCA global members congregate in Kuching for five days of education sessions, regional chapter meetings and business exchange opportunities, and thereafter experience our vast tourism offerings. Kuching as a business tourism destination will be showcased in 2016. While BCCK is excited about playing host to this event, it is the potential international associations business that we want to tap from this ICCA Congress, post-2016.”

    “ICCA members such as conference planners and professional conference organisers (PCOs) all over the world network with associations of diverse professions. These conference planners/PCOs are the outsourced partners that associations worldwide officially appoint to get their events off the ground, if they choose to outsource. As an international MICE player, BCCK needs to constantly keep abreast of the trends in the business events industry like what services make most sense for associations to outsource - an example could be venue/destination sourcing. In this instance, destination marketers like BCCK need to know who they should most try to influence – the associations or their outsourced conference planners/PCOs?”

     “Understanding the dynamics of the international associations market and how we can best respond to the needs of this market segment is crucial in our endeavour to bring in more international events to our shores,” said Premala Danapakiam, Director of Sales and Marketing of BCCK.

    Having the latest IT technology enabled the BCCK team to participate in the Hybrid Workshop’s Q&A session to gain international perspectives from their global counterparts. 

  • Fri
    04
    Jul
    2014

    BCCK Shares the Blessings of Ramadhan with Children from Laila Taib Orphanage

    Lailataib_orphanage

    KUCHING. 4 July 2014. In embracing the spirit of Ramadhan, the Borneo Convention Centre Kuching (BCCK) shared the blessings of the holy month with some 30 children from the Laila Taib Orphanage on
    3 July. BCCK CEO, Eric van Piggelen and Director of Sales and Marketing, Premala Danapakiam were on hand to welcome the children and their wardens.

    “Reaching out to the less fortunate in our community has always been an activity close to our hearts. Hosting is our business; but we also take note that playing host can make someone’s day. We have made the Berbuka Puasa activity a yearly programme with these children since 2011, with the hope of making a difference for them in an ordinary day,” said Eric van Piggelen, CEO of BCCK.  

    The programme started off with a Tarawih prayer led by an imam followed by partaking of the Ramadhan buffet. Younger children from the group received helping hands from BCCK’s Ramadhan team to explore the innumerable culinary offerings served in the Great Hall of BCCK during the Ramadhan month.

    Corporate social responsibility (CSR) occupies an important place on BCCK’s spectrum of activities. To date, BCCK has worked with various charitable organisations such as the Sarawak Children’s Cancer Society (SCCS), Salvation Army, Cheshire Home and Laila Taib Orphanage. The convention centre continues to identify programmes that provide avenues for it to give back to the community.

  • Tue
    01
    Jul
    2014

    BCCK Promises Yet Again an Unforgettable Ramadhan Feast

    ramadhan

     

    KUCHING. 1 July 2014. The sixth edition of the Borneo Convention Centre Kuching (BCCK)’s Ramadhan Buffet is again set to tempt every palate this 1 to 25 July. BCCK’s culinary team has created three menus which will be rolled out weekly for the next three weeks.

    “We have received great feedback from very satisfied, new and returning diners year after year ever since we held our first Ramadhan buffet in 2009. Once again, we are offering food lovers the opportunity to relish BCCK’s repertoire of all-time favourites and signature dishes. We look forward to welcoming our loyal guests and new diners to another impressive galore of diverse cuisines this year”, Eric van Piggelen, CEO of BCCK enthused.

    The variety of culinary offerings comprises popular customary Malay fare, a cold selection, local delicacies, Indian, Chinese and Western hot dishes, Malay kuih muih, thirst quenchers and pick-me-up desserts.

    BCCK Executive Sous Chef Binyas Suem ensures a refreshing start to the dining experience with marinated salmon gravalax and poached fresh prawns on ice. Highly recommended items from his list include the delectable roast whole lamb which diners usually make a beeline for, dendeng Indonesia, beef/chicken satay and seafood au gratin. Other sound choices are vegetarian shark’s fin soup, Indonesian ayam penyet, ikan bakar with homemade sambal, air assam or kicap pedas, ayam percik, chicken/lamb Bryani Gam, bubur pedas and a variety of bubur lumbuk.  BCCK’s very own local fare - laksa Sarawak, kolok mee and fried kway teow – have always been must-haves, and the chocolate fountain is a great choice as well.

    Themed “Garden” this year, BCCK’s Ramadhan buffet is served in the Great Hall which can accommodate up to 1,000 diners at any one time.

    “BCCK’s facilities and entire set-up for the Ramadhan buffet period provide ease for all diners from all backgrounds - from ample, hassle-free parking, prayer rooms for Maghrib prayer and ambient dining space featuring our event planning expertise. We have set up a flexible reservation system to suit every diner’s convenience. We strongly encourage diners to make reservations in advance to avoid disappointment,” said Premala Danapakiam, BCCK Director of Sales and Marketing.

    Diners have the options to:

    • purchase prepaid dining vouchers and make prior reservations well ahead or
    • purchase prepaid dining vouchers and walk in with their vouchers or
    • book the dining vouchers in advance and pay on the evening they dine or
    • simply walk in, pay for the dining vouchers and dine

    All options require diners to check in at the check-in counters prior to dining.

    Guests can be assured of the quality of culinary delights from BCCK’s halal-certified kitchens endorsed by JAIS (Department of Islamic Affairs of Sarawak). All food is prepared according to strict requirements and hygiene standard according to the Centre’s ISO 22000:2005 Food Management Systems, Malaysian Standard 1480:2007 Hazard Analysis and Critical Control Point (HACCP) System.

     

    Dine for Free

    Ten complimentary dining vouchers are up for grabs based on the top ten food shots of BCCK’s Ramadhan Buffet featured on BCCK’s Facebook, Twitter and Instagram. The competition will run from
    1 to 13 July with the first five winners announced on 5 July and the other five winners on 13 July. Participants can send in as many entries as they like by tagging their shots with #BCCK and #ramadhanfoodshots, and “Like” BCCK’s Facebook, Twitter and Instagram. All decisions are final and winners will be informed via their social media accounts.

     

    More for the Ramadhan Month

    Fiesta Ramadhan, a Ramadhan bazaar, will see about 60 stalls showcasing popular Hari Raya offerings from food items to furniture in BCCK’s sheltered car park from 5 to 13 July.

    The Ramadan Buffet is priced at RM79.00 nett per adult. Children between five and twelve years of age enjoy the buffet at RM30.00 nett per child. One adult dines free for each group of twenty or more paying adults.

    Dining time is between 6.30 pm and 10.00 pm daily. For more sneak peek at the generous menus or other details, or to purchase the Ramadan Buffet vouchers, call BCCK’s special reservation line 082-392 889 or general line392 888.

  • Thu
    26
    Jun
    2014

    BCCK’s Catering Service Won High Praises

    BCCK’s Catering Service Won High Praises

    KUCHING: 26 June 2014. Visitors to the Rainforest World Music Festival (RWMF) 2014 enjoyed an innovative culinary concept with the appointment of the Borneo Convention Centre Kuching (BCCK) as the official caterer for this world-renowned, annual three-day festival at the Sarawak Cultural Village. 

    BCCK has a proven record for successful major outside catering service such as the ASEAN Tourism Forum of 2000 participants at the Dewan Undangan Negeri in January. It was entrusted by the Sarawak Tourism Board to design a unique culinary programme this year that differed from the food and beverage offerings in past editions of the RWMF.

     “BCCK was honoured to be part of this world-class festival, and this year we had set a new standard into the whole catering experience for the RWMF crowd. We created a difference by incorporating our event planning expertise and quality equipment into the entire set-up, paying the greatest attention to food safety and hygiene,” said Eric van Piggelen, CEO of BCCK.

    “Our diverse cuisines from different cultures harmonised with the RWMF theme which sees yearly gatherings of musicians and music lovers from different corners of the world, thronging the Sarawak Cultural Village by the thousands. Visitors were able to savour a wide range of delicious local, Middle Eastern and Western delicacies at different locations of the festival site. Food popular with the crowd included beef and chicken burgers, laksa Sarawak, shawarmas, kolok mee, satays, chicken rice, murukus, fritters, freshly cut fruits, and many more. We were proud to have the opportunity to showcase Sarawak’s very own rice wines - tuak and langkau.”

    BCCK’s catering service and concept had received positive, favourable feedback from RWMF visitors. The comments included the assurance from knowing that BCCK’s catering complied with all the food safety and hygiene guidelines set out under its HACCP and ISO 22000 certification and flavourful food at great value.

    BCCK is renowned for its event planning service and ample meeting spaces. The centre’s culinary services form an integral part of its overall offerings and it is known for its delivery of quality food, and food safety and hygiene practices. Catering service is provided both
    in-house and at outside locations.

  • Sun
    04
    May
    2014

    BCCK employees go bald in solidarity with cancer patients

    14 of BCCK employees 'Go Bald' in solidarity with cancer patients

    4 May was no ordinary Sunday for 16 members of Borneo Convention Centre Kuching (BCCK) staff as they headed to the CityONE Megamall. Not to shop but to get on the stage; not for their fifteen seconds of fame but all with a single purpose in mind: to make good their pledge to have their heads shaved – all in the name of raising fund for children cancer patients.

    It was a move volunteered individually by the 16 employees under the banner of BCCK’s corporate social responsibility initiatives. The 16 employees joined a host of members of the public in the annual children cancer awareness drive organized by the Sarawak Children’s Cancer Society (SCCS). Among the 16 were two female staff members who bravely gave up their long tresses for the good cause.

    The fund raising by the 16 employees took off internally with BCCK management challenging its staff to recruit fifteen participants upon which the management would donate a sum of RM5,000 on top of the fund raised by the participants. In total, BCCK donated a sum of RM 9, 978 for this cause to SCCS.

    BCCK CEO, Eric van Piggelen, said: “I am proud of our team members’ spirit in this public awareness campaign. Raising fund for any charity in itself requires personal efforts – to pledge something personal alongside this commitment requires a personal conviction. I want to say a big “thank you” to all the team members who unhesitatingly took part in this event.”

    Borneo Convention Centre Kuching (BCCK) commenced full scale operations in October 2009 and since opening, more than 583 events have been hosted and over 658,106 visitors have been welcomed to the Centre. More than 44 functions have been catered for at outside locations.

  • Fri
    11
    Apr
    2014

    BCCK continues with an extensive training program for 2014

     Participants of Master Communicator Program

     

     

     

     

    Effective communication is more essential than ever, especially in today’s competitive business world and whether it is a face to face conversation or a professionally written email exchange, a meaningful message entails establishing a connection that leaves a powerful impression.

    With this in mind, 31 employees from Borneo Convention Centre Kuching (BCCK) and Sarawak Tourism Board (STB) attended a two-day comprehensive training program on “Master Communicator Program” which worked in developing truly engaging and responsive communication skills.

    The training was conducted by Jackson Ng from Mastermind Training International Sdn Bhd. Throughout the program, the consultant focused on key areas; effective communication, starting a conversation, the first impression, master communicator Kung Fu, master communicator negotiation skill, communicating your ideas well, emotional intelligence and handling unhappy clients.

    BCCK’s Human Resource Manager, Ms. Janet Jong commented that Jackson Ng combines the best communication techniques into a powerful and unique experience that is suitable for just about anyone with the desire to unlock their communication skills potential. “The bottom line is all the participants definitely improved their knowledge, which gave them a great sense of achievement”.

    She further added that this module would be a part of a succession of training activities for BCCK. “BCCK believes in the importance of continual improvement, and we see the value in equipping our most valuable assets, our staff, with the tools needed to make them successes”.

    The training program ends with the certificates presentation to all participants by the BCCK’s Chief Executive Officer, Mr. Eric Van Piggelen.

  • Wed
    02
    Apr
    2014

    BCCK goes 'social' with Twitter and Instagram

    IMG_5390

    The Borneo Convention Centre Kuching (BCCK) launches its official twitter and instagram account as the social media has grown exponentially and played a significant role in promoting MICE business as it is increases awareness, improve and maintains a high level of customer service, while communicating directly with clients and delegates.

    The event was launched by the Chief Executive Officer of BCCK, Mr. Eric Van Piggelen, the newly appointed Director of Sales and Marketing of BCCK, Ms. Premala Danapakiam, the newly appointed Chief Financial Officer, Mr. Joseph Chung and other BCCK’s Senior Management.

    “BCCK commenced full scale operations in October 2009 and since opening, there are 583 events have been hosted and over 628, 106 visitors have been welcomed to the Centre. As part of our journey, we are now looking at various aspects of social media to further strengthen and broaden our clients’ base, both locally and internationally, as we explore all mediums of communication and interactions available today. One of the ways for us will to delve into the exciting world of twitter and instagram”, said BCCK’s Director of Sales and Marketing, Ms. Premala Danapakiam.

    According to the statistic from the eMarketer, it is reported that the number of active registered worldwide users in Twitter are approximately 645 million and 150 million in Instagram.

    “Based on the statistic reports by eMarketer, we can expect these figures to increase yearly, as we are excited to explore the possibilities available for BCCK in the twitter and instagram world. Now, the exchange of ideas, feedback and suggestions with our clients, delegates and visitors to the Centre is just a hash tag away,” she added.

    For the latest updates or breaking news about BCCK, public members can follow:

    ·         BCCK’s twitter account: @BCCKSarawak

    ·         BCCK’s instagram account: @bccksarawak

    ·         BCCK’s Official Facebook: https://www.facebook.com/BCCK.Sarawak

    ·         BCCK’s Official Website: www.bcck.com.my

     

  • BCCK announces new Chief Financial Officer and Director of Sales and Marketing

    New Chief Financial Officer - Mr. Joseph Chung New Director of Sales and Marketing - Ms. Premala Danapakiam

    Borneo Convention Centre Kuching (BCCK) announces the appointment of Mr. Joseph Chung as their new Chief Financial Officer and Ms. Premala Danapakiam as their new Director of Sales and Marketing, effective March 1, 2014.

    Mr. Chung has more than 25 years of professional experience both in industry and audit (big 4). He started his career with one of the “big 4” firm before he left and joined a multinational company, holding various key roles within the organization. He has both financial and operational experience, ranging from financial reporting & planning, product costing to material & supply chain management. He is a member of the Malaysian Institute of Accountants (MIA) and Malaysian Institute of Certified Public Accountants (MICPA).

    He joined BCCK in 2008 as Director of Finance and spearheaded the set up of the pioneer accounting team, policies, processes, controls and implementation of integrated ERP system that support both accounting and event management in BCCK. He is also actively involved in the National Independent Management Team for NKEA Education EPP10 Hospitality and Tourism Education Cluster.

    In his new role, he is responsible for the overall financial management of BCCK, providing critical financial, strategic and operational support to the CEO. In particular, he is accountable for the direction, management and control of the accounting and finance functions as well as functions related to information & technology system management, office administration, internal policies and controls.

    Commenting on his appointment, Joseph said, “We have a great team at BCCK! It is my aim to support and inspire the team further to a greater height, to be part of the catalyst to change and transform the landscape of MICE industry in Kuching. The establishment of BCCK as the first international purpose-built convention centre on the island of Borneo, provides an opportunity for us (Sarawakian) to showcase the city to the world and place Kuching on the worldwide map of Business Events. We need to work collaboratively with key strategic partners in the industry to deliver successful business events and offer a unique Borneo experience when international delegates come to Kuching to attend business events.”

    Ms. Premala joined BCCK in 2011 as Senior Sales Manager. Having come from a diverse background, with over 5 years in the MICE industry, her new portfolio will encompass both the local and international markets for BCCK.  She will be responsible to lead the team towards achieving BCCK’s business development plans and new strategic communications.

    Commenting on her appointment, Ms. Premala said, “I look forward to growing and increasing the business opportunities for BCCK, particularly with developing new packages that will add value for our clients. BCCK was built with the sole purpose of developing Kuching as a destination for international conventions and conferences, and to provide world class facilities and services worthy of international events. With that in mind, I am working towards further enhancing and cementing our relationships with our industry partners and suppliers, especially with regards to the international markets. We need to work together to sell delegates the experience of having their events here, the Borneo way”.

     

     

  • Wed
    19
    Mar
    2014

    BCCK donates to Sarawak Cheshire Home

    Picture of Mr. Eric and Mr.Kho

    The Chief Executive Officer of Borneo Convention Centre Kuching, Mr. Eric Van Piggelen has presented a cheque worth MYR 1595.00 to Mr. Kho Soon Kheng on behalf of Sarawak Cheshire Home on last Friday, 14th March 2014.

    The donation was raised from proceeds of Isthmus Christmas Buffet Promotion at The Raintree Restaurant, BCCK, which was held in December 2013.

    During the presentation ceremony, Mr. Eric Van Piggelen expressed his gratitude for the tremendous support of diners who have patronized their Isthmus Christmas Buffet last December.

    “As part of BCCK’s Corporate Social Responsibility Program we pledged to donate MYR 5 from the price of the buffet over Christmas, and called for the support of our diners to make this pledge a success. I am therefore very pleased that we have managed to collect this amount, and I look forward to an even better result this year,” said Mr. Eric Van Piggelen.

    “Having the public play a role obviously makes the giving more rewarding. Adding to that, BCCK is delighted to partner with such a worthy charity. We know that the funds help the Sarawak Cheshire Home continue their work and provide some degree of comfort to the residents,” he added.

    For those public members who would like to donate to Sarawak Cheshire Home can contact Mr. Kho Soon Kheng at 082 – 429 410 or visit their website; http://www.cheshiremalaysia.org/sarawak/

     

  • Thu
    06
    Mar
    2014

    BCCK embarks on image mastery and social grace skills for its employees

    BCCK's Employees who attended the training

     

     

     

     

    In today’s global arena, having hard skills and experience alone in the hospitality industry no longer suffices. We tend to forget or neglect the importance of having soft skills, and how having them can actually elevate and enhance our interactions with others.

    With this in mind, 30 employees from Borneo Convention Centre Kuching (BCCK) attended a two-day comprehensive training program on “Mastering Your Image at Work” which worked on enhancing their interpersonal and social grace skills.

    The training was conducted by Dr. Dianne S.C. Tsen from Powerlooks Global Sdn. Bhd and Dianne Tsen Sdn. Bhd. Throughout the training program, the consultant focused on the importance of creating positive first impressions at the workplace, understanding the image essentials for women or men, hygiene and how to cultivate an individual’s professional image. 

    “Etiquette and protocol matters in the business world and the lack of social graces can make a bad first impression on clients and business associates. These are important soft skills that are seldom taught but are vital in fostering social and professional interactions with others. We realized the importance of this aspect to our organization’s success, and so BCCK’s management has embarked on this training program for our employees”, said Human Resource Manager, Mdm. Janet Jong.

    Excited participants included members of the Customer Service team, Sales and Marketing team, Events Planning team, Corporate and Procurement team and Finance team.

  • Wed
    01
    Jan
    2014

    Eric Van Piggelen appointed CEO of BCCK

    Acting Chief Executive Officer

     

     

     

     

     

    Borneo Convention Centre Kuching (BCCK), the first purpose-built Convention Centre located on the mystical island of Borneo, today announced the appointment of Mr. Eric Van Piggelen as Chief Executive Officer (CEO) of BCCK effective January 1, 2014. Eric joined BCCK in 2011 as Director of Operations.

    In his new role, Eric will oversee the day-to-day management decisions and for implementing BCCK’s vision and mission and continue to apply its expertise and experience to great effect to upcoming conference and meetings at the venue.

    Eric was born in South Africa but grew up in The Netherlands. After his studies he returned to South Africa and joined the Avalon Group of Hotels as an Assistant General Manager. Over the following 20 years he held Senior and Executive Management positions in various Resorts, 5 star Hotels, IT, Sports and Recreation Clubs and Convention Centre’s in South Africa, Europe and the USA.

    In 2009, before his move to the BCCK, he was headhunted to join the world renowned International Convention Centre Durban in South Africa as its Director of Operations. The ICCD has featured in the Top 20 list of best Convention Centre’s in the world over the past few years.

    He has completed his Post Graduate Diploma in Company Direction and is a member of The Institute for Director’s in Southern Africa.

    Eric is married to Daphne for 18 years and they have three beautiful children, Caillian, Jesse and Kealoha. Whenever time permits he likes playing Golf, Read and spend quality time with his family. 

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Borneo Convention Centre Kuching
The Isthmus, Sejingkat,
93050 Kuching,
Sarawak, Malaysia

Careers at BCCK

Borneo Convention Centre Kuching (BCCK) aims to set benchmarks and we need talented, committed and professional people to contribute to the growth of our company.

This is a high profile venture, and for anyone within the event, conference, service and hospitality industry, this would be an opportunity be part of something special. BCCK is a state of the art iconic building, offering elegant and flexible facilities for our delegates and clients, and also for our employees.

Position Description Closing Date
Director of Human Resources PDF 30th November 2014
Application Form: Apply Online

Interested candidates are invited to complete the Application Form and forward your detailed resume (stating your current and expected salary), and a current passport sized photograph attached, to the attention of the Human Resources Manager at:

Useful Contacts

  • Immigration & Tourism Department

    Tingkat 1 & 2, Bangunan Sultan Iskandar
    Jalan Simpang Tiga
    93550 Kuching, Sarawak

    Tel: (60) 82 230 280
    Fax: (60) 82 428 606

  • Sarawak Tourism Board

    Lot 31, Jalan Masjid,
    93400 Kuching,
    Sarawak, Malaysia

    Tel: (60) 82 242 516
    Fax: (60) 82 242 519

  • Sarawak Government

    Level 20 , Wisma Bapa Malaysia
    Petra Jaya, 93502 Kuching
    Sarawak, Malaysia

    Tel: (60) 82 441 957
    Fax: (60) 82 441 677

  • Sarawak Convention Bureau

    Lot 31, Jalan Masjid,
    93400 Kuching,
    Sarawak, Malaysia

    Tel: (60) 82 242 516
    Fax: (60) 82 242 519

Central Procurement Team

Our aim is to seek value for money in our transactions with suppliers and to give quality and value to our customers. We are constantly open to new initiatives and ideas. Please contact us if you would like to become part of the “BCCK family of suppliers”.

Want to become a supplier of BCCK?

At BCCK, we are constantly looking for new suppliers in food, beverage, fixtures and fittings, transportation, and rentals. If any interested parties, please complete the New Supplier Information form (attached), and email this to francis.chua@bcck.com.my so that we can register your company on our vendor database.Suppliers who meet our criteria will be invited to discuss commercials and invited in any future tender exercises and supplier information days.

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Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Borneo Convention Centre Kuching (BCCK) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of BCCK. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

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This privacy policy sets out how Borneo Convention Centre Kuching (BCCK) uses and protects any information that you give BCCK when you use this website.

BCCK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BCCK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 1st 2012.

What we collect

We may collect the following information:

  • name and job title
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We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.