• Incubating Innovation
  • This is Our Story

Meetings, conferences, events and exhibitions in all their forms are ultimately to serve only one common function. To bring people together, encourage conversation and create connections. Connections that will allow people to create ideas, share thoughts and collaborate.

As organizations around the world seek to be more innovative, and compete more and more on creativity, we approached the question of innovation from a totally unique perspective. Instead of exploring the capacity of an individual alone or in group to innovate, we try instead to identify the spaces that have historically led to unusual rates of creativity and innovation. Places such as the Coffee Houses during the age of enlightenment or the Salons of modernism. Spaces where minds serendipitously come together connect and produce great ideas. And with this in mind, we would like to introduce Borneo Convention Centre Kuching, the unique convention centre. A space created among the tranquility of the tropical rainforest where any distractions that will take focus away from simply being innovative are kept at a distance but yet still easily accessible. Being secluded however does not mean disconnection. The centre is equipped with the latest in communication technologies with wireless internet enveloping the whole area, cutting ledge LAN infrastructure and the latest in Audio/Visual technology to ensure any and all collaboration that happens inside, are widely visible outside. All this to realise the belief we have that collaborative innovation can be at its peak if held in the correct environment. Every part of BCCK is designed to be an environment for the inquisitive. An environment that encourages people to think broadly and generally about challenges and one in which participants can feel free to follow their curiosity. Equally important, it seeks to be an environment where people can connect with each other.
  • Incubating Innovation
  • Our Board of Directors

The caretakers of nature’s advancement.

BCCK is what it is today and will become what it will be tomorrow under the passionate care of our directors.

B6H_6347 Portrait_1 B6H_6359resized B6H_6350_resized2 LOMO TENGKUresized

Datuk Hajjah Raziah @ Rodiah binti Mahmud-Geneid

Dato Steve Ng

Tan Sri Datuk Amar Wilson Baya Dandot

YM Dato’ Seri Tengku Zainal Adlin bin Tengku Mahamood

Chairman

Director

Director

Director

  • Incubating Innovation
  • Our Passionate Team

Powered by people.

True to any organization, our people will always be our strength. And each and every member is passionately dedicated to meet any challenges and exceed all expectations.

Eric Van Piggelen_croppedr

Eric Van Piggelen

Chief Executive Officer
Finance and ICT

Joseph Chung

Chief Financial Officer

Wayne Kho

Finance Manager

Sylvester Tan

ICT Manager
Human Resource
Ahmad Rizal Yaman

Ahmad Rizal Yaman

Human Resource Director

Janet Jong

Human Resource Manager
Corporate Services
chris1

Christopher Wan

Senior Manager - Corporate Services 
Manager (Procurement, Risk, Quality)
Operations

Luqman Nul Hakim

Event Planning Manager

John Engkatesoo

F&B Operations Manager
desmond1

Desmond Antony Davies

Executive Chef
Binyas_cropped

Binyas Suem

Executive Sous Chef
Mas Rabaie_cropped

Mas Rabaie

Security Manager
Sylvester Sintan_cropped

Sylvester Sintan

AV Tech Service Executive
Sales & Marketing
prem

Premala Danapakiam

Director of Sales & Marketing
Pei Wee Shiung

Pei Wee Shiung

Senior Sales Manager 
eric-2

Eric Chuo

Research & Development 
Manager

Laila Johari

Sales Manager

Kenneth Garai

Sales Manager
DSC_6746ed

Phoebe Tan

Sales Manager
IMG_5263

Syuriana Sadikin

Sales Manager
Winnie

Winnie Kii

Sales Executive
John Hii

John Hii

Sales Executive
  • Incubating Innovation
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CONFERENCE HALL

DINING

EXHIBITION HALL

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MEETING ROOMS

PUBLIC AREAS

RESTAURANT

WEDDING

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  • Incubating Innovation
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  • Incubating Innovation
  • Media Releases
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    2018

    Borneo Convention Centre Kuching a Finalist in the 2018 AIPC Apex Award

    EricVP pict

    31st May 2018

    The Borneo Convention Centre Kuching (BCCK) has now been confirmed as one of 17 finalists in the 2018 edition of the prestigious AIPC Apex Award competition for “Best Client Rated Convention Centre”. This Award, which has been maintained by the International Association of Convention Centre (AIPC) for over 20 years, has achieved international recognition and respect due to the fact that competitors are rated entirely on the basis of a comprehensive set of ratings from centre clients tabulated by the global market research company Ipsos.

    “It is by no means an easy road to be recognized among the world’s best Convention Centre’s and we are already humbled and proud that BCCK is among the 17 finalists in the 2018 edition of the prestigious AIPC Apex Award competition. The final standings will be revealed at the Annual AIPC event which is held in London this year,” says Eric Van Piggelen, CEO of BCCK.

    “Our team has worked extremely hard over the years to ensure we operate at the highest standards possible and this news allows us to dream even bigger. I am immensely proud of my entire team at BCCK. We will continue to be a catalyst for Business events in our great State of Sarawak”

    “The AIPC Apex Award has a long and highly respected history in the meetings market which means the winner gains a great deal of respect from peers and leverage in the market, said AIPC President Aloysius Arlando. “This of course translates into better business prospects – but experience has shown that it doesn’t end there. It is also a source of pride amongst staff and a boost in community appreciation, both of which are also of great benefit to a centre, and that’s why being a finalist is in itself a real accomplishment”.

    Arlando noted that for 2018 Ipsos has surveyed over 1843 client references put forward by participating centres – a significant sample that illustrates the comprehensive nature of client polling. “This means that we are talking about a very strong basis for the evaluation of competitors, and again, the reason for the credibility of this award”.

    The final determination of the Apex Award winner will be made in advance of its presentation at the 2018 AIPC Annual Conference in London UK in early July.” The Apex Award is a crowning achievement, which is why it is so intensely contested and comprehensively judged”, said Arlando.

    AIPC is an association comprising over 185 international convention centres in some 60 countries world-wide. Its mission is to encourage, support and recognize excellence in convention centre management and to maintain a range of programming that addresses this mission.    

  • Foodies Get Ready to Be Spoiled with Tantalising New Menu from The Raintree Restaurant

    for pr

    17th July 2018

    Borneo Convention Centre Kuching (BCCK) new Executive Chef Desmond Davies has launched a new scrumptious menu to give guests an exceptional and memorable dining experience at the award-winning restaurant.

    Desmond and his team have created a sophisticated selection of menus, entrée highlights include Seared Duck Breast served with a tangy pineapple salsa, pea puree and sesame marinated rice vermicelli; and Crabmeat with Gazpacho served with fresh green apple, pickled red cabbage and tomato gazpacho.

    For mains, newly introduced dishes include Traditional Spanish Gambas with tiger prawns in olive oil, fresh herbs accompanied by crispy French bread; Wild Mushroom Cannelloni served in a light aniseed-coriander cream sauce with toasted sesame seed oil and soy reduction; and Duck Confit Ravioli a slow cooked duck meat filled pasta pillows on a roasted onion puree, crispy chicken skin tossed with napolitana sauce. In addition, the Mediterranean rack of Lamb have transformed into mouth-watering Mechoui rack of Lamb served with potato gratin, minted long bean puree and lamb neck pie. Lovers of sumptuous cuts of meat are not forgotten, the culinary team has developed new editions of dry rubs for our steaks, promised to electrify your taste buds.

    The burgers combo meal at a price of RM18.90 is a brand-new addition to The Raintree Restaurant menu. Options include BBQ Beef, Chicken Tikka or Spicy Fish Cake burger. Each burger combo is served with a choice of French fries, spicy sweet potato or yam wedges and a cordial drink.  It is the best choice for those just wanting a quick bite as it is served throughout the day. “No matter the occasion, whether business lunches, dinner with family or friends, the new menu has a little something for everyone,” said Eric Van Piggelen, chief executive officer of BCCK.

    The dessert menu now offers a delectable Rice Pudding with minted mango topped with warm palm sugar sauce presented in a chocolate casing; Cassava Mousse with lemon grass ice-cream and orange caramel sauce; creamy and silky Nutella Crème Brulee; Pavlova topped with fresh cream, crème patisserie and seasonal fruits; and Cassava Mousse with lemon grass ice cream and orange caramel sauce.

    The Raintree Restaurant open from 11am – 10pm daily. For reservation, please call 082 -392 988.

     

     

     

     

     

     

     

     

     

     

     

  • Incubating Innovation
  • Testimonials
Page 2 of 212

SARAWAK CAREER TRAINING (SCaT) FAIR 2016

The Sarawak Career and Training (SCaT) Fair was introduced in 2011 to increase student enrolment into educational institutions. SCAT Fair aims to provide and promote opportunities for the youth and school leavers to further their studies, undergo training and seek job opportunities.

The BCCK had a chat with TEGAS Chief Operating Officer Awangku Merali Pengiran Mohamed to find out how the Centre had contributed to the event organisation process and the SCaT Organising Committee’s experience in hosting the event at BCCK.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

BCCK’s ample spaces enabled us to tailor the spaces to meet the requirements of the various activities.

What were the challenges/concerns involved in organising the event?

This year’s edition of SCaT Fair was held on weekdays; hence the number of visitors was lower. The other concern was the accessibility of the venue to the public.

What was the most rewarding experience/aspect of the event?

The event went smoothly – thanks to the concerted efforts carried out by both the organizer and BCCK.

How has BCCK helped your organisation in organising the event?

The BCCK team was very much part of the organizing process, assisting our organising committee in any possible ways.

What else can BCCK do to accommodate your future event organisation needs?

All the requirements were duly met by your centre. Since this was the 4th SCaT Fair held in BCCK, BCCK was already fairly well-versed with the requirements of the event, which made it easier for our organising committee to make arrangements.

Was there a particular incident/service which impressed your committee and yourself? If yes, please elaborate.

It was impressive that BCCK could do a very quick turnaround for the night event (Sarawak Fashion Award & Youth Got Skills), considering that this was our first time having night activities for SCaT Fair. Good job!

If you could describe your event organising experience with BCCK in 5 words, what would they be?

The overall experience was pleasing and the BCCK team was accommodating.  

SCaT Fair 2016Awangku Merali Pengiran Mohamed, TEGAS Chief Operating Officer


 
   
“The BCCK team also gave us sound advice to plan and execute the event in the most effective and efficient way. … The culinary team managed to accommodate a last-minute request for food and beverages to be served to the media people.”- Puan Hajah Norashikin Datuk Haji Ismail, Chief of Secretariat, SL1M  

 

SL1M was launched on 1 June 2011 by the Malaysian government to enhance the employability of unemployed graduates through exposure in industry, based on workforce requirements, and to prepare them for future employment opportunities.

The BCCK spoke with Chief of Secretariat, SL1M Puan Hajah Norashikin Datuk Haji Ismail to find out how the Centre had assisted the SL1M Organising Committee in the event organisation and their experience in hosting the event at BCCK.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

BCCK is the only convention facility in Kuching with state-of-the-art facilities. The BCCK team is noted for their excellent service. We knew that our event would be in good hands and that the organising work would be executed professionally. 

What were the challenges/concerns involved in organising the event?

The main concerns being the distance from town and the air-conditioning in the Hall might not be able to cater for large crowds. The venue would be better served with public transportation services.

What was the most rewarding experience/aspect of the event?

The opening ceremony went very well including the orchestra performance for the delegates. There was a huge turnout especially on the first day.

 How has BCCK helped your organisation in organising the event?

Your centre eased our organising work by providing attractive rates and facilitating the payment arrangement. The BCCK team also gave us sound advice to plan and execute the event in the most effective and efficient way.

 What else can BCCK do to accommodate your future event organisation needs?

We wish to maintain the collaboration with BCCK. The superb service and attention from your sales team accommodated our requirements.

How is BCCK different from other venues?

BCCK’s excellent service and facilities make it the preferred venue.  

Was there a particular incident/service which impressed your committee and yourself? If yes, please elaborate.

The culinary team managed to accommodate a last-minute request for food and beverages to be served to the media people.

BCCK quickly initiated the donation of the surplus packed food to the children’s homes to avoid wastage when the university students did not turn up to take their food as planned.

If you could describe your event organising experience with BCCK in 5 words, what would they be?

BCCK stands out for its friendly team, excellent services and facilities.

Skim Latihan 1Malaysia (SL1M)Puan Hajah Norashikin Datuk Haji Ismail, Chief of Secretariat SL1M 2016

Sarawak Timber and SMEs Expo 2015 and SMEs Week 2015

Sarawak Timber Expo 2015 organized by Sarawak Timber Industry Development Corporation (STIDC) in collaboration with the Ministry of Industrial Development (MID) Sarawak, this year’s expo has been expected to follow the overwhelmingly successful Sarawak Grand Timber Expo and Sarawak Small and Medium Enterprise Expo in 2013. With over 400 booths joined and successfully attracted up to 10,000 visitors. The exhibitors profile line-up featured participants from suppliers and manufacturers from the timber industry, Sarawak Timber Association (STA), Sarawak Furniture Industry Association (SFIA), PUSAKA Furniture Vendors, Furniture Accessories, handicraft, food & beverages industry, among others.

The main focus and highlights of 2015 Expo is the recreation of the House of Acacia and the introduction and the creation of the Bamboo Gallery.

“BCCK is a quality venue complete with all the essential supporting facilities which gave our event a bigger presence in Kuching. All these created great value for the expo participants. The BCCK operations team was accommodating in every stage of our event organisation – from preparation to moving in, installation, moving out and correct pricing for each event. The close cooperation between BCCK and our team had enabled us to achieve timely delivery of the event and high customer satisfaction from our client. We greatly appreciate the close rapport and friendship built with BCCK personnel.”

- Frederick Ho, CEO Techno Expo

SWK TIMBER SMEs EXPO '15
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Upcoming Events

  • 10th BAQ Better Air Quality Conference

    For the first time, Malaysia has been confirmed as the host of Clean Air Asia’s 10th Better Air Quality (BAQ) Conference. The 10th BAQ is themed, Regional Action, Global Impact. Together, Clean Air Asia and MyCAS will convene the biennial event at BCCK, where at least 600 policymakers, practitioners and industry leaders will gather to develop solutions for cleaner air and livable cities. “With air quality in the region continuing to worsen, it is with a sense of great urgency that we announce the convening of BAQ 2018,” said Clean Air Asia Executive Director Bjarne Pedersen. “Collectively, we stand at a critical juncture. Air pollution is now recognized as a public health crisis, linked to 6.5 million premature deaths per year, with Asia bearing the brunt of the mortalities. The pressing nature of the challenges underscores the need for unity and collaboration in the development of new solutions, designs and approaches that will help us chart more sustainable future horizons. At BAQ 2018, we’re heeding the call to action and coming together in a spirit of unanimity in building a cleaner, greener and healthier Asia.

  • IEEE-EMBS Conference on Biomedical Engineering and Sciences (IECBES 2018)

    The theme of the meeting is “Innovations in Global Healthcare”. Consistent with our theme, we are seeking to arrange for plenary keynotes from leading industrial and academic scientists, who will give forward looking visions as well as current technological/knowledge limitations in our field - to help focus and spark innovations in healthcare. A broad array of scientific tracks will cover diverse topics of cutting-edge research and innovation in biomedical engineering, healthcare technology R&D, translational clinical research, technology transfer and entrepreneurship, and biomedical engineering education. In addition to the high-profile keynotes, the conference program will feature mini symposia, workshops, invited sessions, oral and poster sessions, sessions for students and young professions, sessions for clinicians and entrepreneurs, and exhibits from vendors and universities.

  • AFSM TRIPARTITE CONFERENCE 2018

    Academy for Silent Mentor (AFSM), founded by Professor Dr Chin Kin Fah on 29 March 2017, is a self-sustaining and not-for-profit educational institution, with a broad vision to make a positive change in healthcare and in the values of healthcare professionals and society beyond. These aims are supported by the acts of i-Silent Mentors, an umbrella term used to describe our body pledgers, fund donors, volunteers, or in fact anyone who believes wholeheartedly in our core values. AFSM is a multifaceted organisation with multiple educational initiatives in partnership with a broader group of learning institutions. AFSM runs workshops such as body dissection, medical procedures, surgical and radiological based training on a regular basis; many of these in collaboration with international and regional professional bodies. ASFM also has a research arm which allows for research students and fellows to carry out research activities in relation to the Silent Mentor program and other areas of needed research in Health. We run a regular fellowship program whereby fellows from other countries, especially third world countries, will be accepted for surgical training.

Page 2 of 3123

Promotions

Want to know more?

If you’d like to know more, organise a site visit or put a hold on a space, enquire below and we will  respond on the next business day.

Submit your questions to us:

*Indicates required field note.

Discuss these options with our sales team:

  • The Sales Team
  • +6082 392 888

Borneo Convention Centre Kuching
The Isthmus, Sejingkat,
93050 Kuching,
Sarawak, Malaysia

Careers at BCCK

Borneo Convention Centre Kuching (BCCK) aims to set benchmarks and we need talented, committed and professional people to contribute to the growth of our company.

This is a high profile venture, and for anyone within the event, conference, service and hospitality industry, this would be an opportunity be part of something special. BCCK is a state of the art iconic building, offering elegant and flexible facilities for our delegates and clients, and also for our employees.

Position Description Closing Date
Application Form: Apply Online

Interested candidates are invited to complete the Application Form and forward your detailed resume (stating your current and expected salary), and a current passport sized photograph attached, to the attention of the Human Resources Manager at:

Useful Contacts

  • Immigration & Tourism Department

    Tingkat 1 & 2, Bangunan Sultan Iskandar
    Jalan Simpang Tiga
    93550 Kuching, Sarawak

    Tel: (60) 82 230 280
    Fax: (60) 82 428 606

  • Sarawak Tourism Board

    Lot 31, Jalan Masjid,
    93400 Kuching,
    Sarawak, Malaysia

    Tel: (60) 82 242 516
    Fax: (60) 82 242 519

  • Sarawak Government

    Level 20 , Wisma Bapa Malaysia
    Petra Jaya, 93502 Kuching
    Sarawak, Malaysia

    Tel: (60) 82 441 957
    Fax: (60) 82 441 677

  • Sarawak Convention Bureau

    Lot 31, Jalan Masjid,
    93400 Kuching,
    Sarawak, Malaysia

    Tel: (60) 82 242 516
    Fax: (60) 82 242 519

Central Procurement Team

Our aim is to seek value for money in our transactions with suppliers and to give quality and value to our customers. We are constantly open to new initiatives and ideas. Please contact us if you would like to become part of the “BCCK family of suppliers”.

Want to become a supplier of BCCK?

At BCCK, we are constantly looking for new suppliers in food, beverage, fixtures and fittings, transportation, and rentals. If any interested parties, please complete the New Supplier Information form (attached), and email this to francis.chua@bcck.com.my so that we can register your company on our vendor database.Suppliers who meet our criteria will be invited to discuss commercials and invited in any future tender exercises and supplier information days.

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Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Borneo Convention Centre Kuching (BCCK) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of BCCK. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, BCCK takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

PRIVACY NOTICE

Borneo Convention Centre Kuching’s Commitment to Privacy

Borneo Convention Centre Kuching (“BCCK”) respects your right to privacy of the information and personal data provided by you to BCCK. This Privacy Notice sets out how BCCK uses and protects your personal data in accordance with Personal Data Protection Act 2010 (“PDPA”).

Your personal data is classified as confidential and can only be disclosed by BCCK where it is authorized by you, permitted by any laws (including regulations, standards, guidelines and/or obligations) applicable to BCCK.

Types of Personal Data Collected by BCCK

Personal data shall be any information to identify an individual and the types of personal data BCCK collects depends on the circumstances of collection, nature of the service requested and/or transaction undertaken. It includes but not limited to:

  • Personal information (Salutation/title, name, identification card details, passport details, date of birth, gender, race, citizenship, marital status);
  • Contact details (Telephone contact numbers, mobile phone numbers, email address, address);
  • Financial information (Bank account number, income tax number, credit card or debit card information, latest audited/management financial statements, credit reports from credit reporting agencies),
  • Education background, employment background;
  • Names and particulars of the authorized officers, directors, shareholders, beneficial owners, business registration, country of incorporation, where applicable;
  • Relationship with other data subject/third parties;
  • Goods and Services Tax registration number;
  • Information about your opinion about BCCK’s products, services or staff;
  • Under certain circumstances, we may also collect sensitive personal data if:
    • BCCK need it to provide you with a specific product or service; or
    • You are applying for employment with BCCK.

Methods Used by BCCK to Collect Your Personal Data

BCCK obtain your personal data when you request for information pertaining to BCCK’s products and services through including but not limited to:

  • Correspondences via emails, letters, telephone calls, conversation with BCCK’s staff;
  • Participation in BCCK’s Event competition;
  • Provide feedback or comments via Guest Feedback Form, Survey Form or any marketing materials;
  • Register interest on business opportunities, career opportunities, tender participation;
  • Event publication at BCCK or BCCK’s website where you have given your consent and permission;
  • From publicly available sources;
  • From both local and outside Malaysia financial or legal related institutions, suppliers, business associates, social networks and/or other similar representatives, industry or related associations where you have given your consent for disclosure;

Methods Used by BCCK to Collect Your Personal Data from Our Website

A) IP Address
When you access BCCK’s website, BCCK may use your IP address to help identify you but will not collect any personal data from you including your email address. IP address is only used to gather broad demographic information.

B) Contact Us Form
BCCK’s Contact Us Form requires you to provide your personal data such as name, email address in order for us to respond to your messages or enquiries.

C) Cookies
BCCK use traffic log cookies to identify which pages you find useful. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. You can choose to accept or decline cookies. Most web browser automatically accepts cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Personal Information about Third Parties

If at any time you supply BCCK with personal information about another person, you should ensure that you are authorized to do so and you agree to inform that person who BCCK is, that BCCK may use and disclose that personal information and that they may gain access to it should BCCK hold that information.

Links to Other Websites

BCCK’s website may contain links to other website of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, BCCK cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and check the privacy notice applicable to the website in question.

Purpose of Processing Your Personal Data

BCCK uses your Personal Data to support and enhance our relationship with you. We will also use your Personal Data for various general purposes including but not limited to the following:

  • To respond to your enquiries;
  • To investigate any nature of complaints received from you in our initiative to provide a better and quality products and services;
  • To enable you to make purchase at BCCK’s website;
  • For processing payments and receipts;
  • Marketing and communicating with you regarding products, services and/or any promotions offered by BCCK;
  • To assess your application for any of our products or services;
  • To meet any legal or statutory obligation;
  • Research and statistical analysis (including behavioral analysis);
  • Due diligence check for employees, suppliers, vendors, IT hardware and software provider prior to contracting their services or purchasing their products;
  • Design and organize promotions/ events for customers’ participation including the process of selecting winners, distribution/delivery of gifts and prize giving ceremonies;
  • Retrieving, recording and storing for internal/external audit purposes;
  • For the purpose of satisfying the terms and conditions of employment contracts with BCCK;
    • The administration and management of salary, medical and other employment benefits; and
    • CCTV footage, in particular, may also be used for the following purposes:
    • For quality assurance purposes;
    • For public safety and security;
    • Detecting and deterring suspicious, inappropriate or unauthorized use of BCCK facilities, products, services and/or premises;
    • Detecting and deterring criminal behavior; and or
    • Conducting incident investigations.

Consent

BCCK only collect personal information about you that is necessary to perform our functions and activities. If you do not provide this information or consent to certain use of your personal information, we may not be able to provide you with the product or services that you want or process your application for employment or facilities or establish any business dealings with you.

Your consent can be expressed verbally or in writing, or implied by your actions.

At any given time, you have the right to revoke your consent for receiving marketing promotional materials and/or marketing promotional emails by notifying us through writing or email to us.

Third Parties Disclosure

It is our commitment to keep your sensitive personal data confidential and we will not trade or sell your personal data to third parties. BCCK may be obliged to disclose your personal data including but not limited to:

  • Other subsidiaries and related companies within BCCK’s group of companies;
  • Third parties authorized by you;
  • Data processing services (locally or outside Malaysia);
  • Marketing campaigns prize winners’ names to the media and BCCK’s website;
  • Credit reporting agencies, and in the event of default, to debt collection agencies;
  • Financial service providers;
  • Any person or any legal institution, which is required by law, rule, regulation, court order and under any guidelines issued by regulatory or other authorities;
  • Legal and other professional advisers of any party mentioned above.

Data Security

BCCK is committed to ensuring that your information is secure and assures that your personal data will not be disclosed without your consent. To prevent unauthorized access or disclosure, practical measures have been taken to ensure our staff, officers, third parties mentioned above who are involved in collecting and uses your personal data will comply with the terms of this Privacy Notice.

Personal Data Retention Duration

BCCK will keep your personal data for a time frame which is necessary for the fulfillment of the purpose of which it was needed or to comply with legal, regulatory, accounting and internal requirements.

If BCCK no longer require your personal information, after the expiry of the relevant retention period, we would take all reasonable steps to ensure that all personal data is destroyed or deleted.

Data Access & Correction

At BCCK we are committed to ensure that that all your personal data is correct and up-to-date. Please direct your request for access to your personal data, personal data update and/or correction, limit the processing of your personal data, queries, concern, comments, and suggestions on improvement pertaining to PDPA to pdpa@bcck.com.my

Changes to Privacy Notice

BCCK may at its discretion amend this Privacy Notice without giving prior written notice but such amendments will be notified via our website whilst adhering to PDPA. You are encouraged to review this Privacy Notice periodically to stay updated.


Updated on 03.01.2018



NOTIS PRIVASI

Komitmen Privasi Borneo Convention Centre Kuching

Borneo Convention Centre Kuching ("BCCK") menghormati hak anda untuk privasi maklumat dan data peribadi yang anda berikan kepada BCCK. Notis Privasi ini menetapkan bagaimana BCCK menggunakan dan melindungi data peribadi anda menurut Akta Perlindungan Data Peribadi 2010 ("PDPA").

Data peribadi anda diklasifikasikan sebagai sulit dan hanya boleh didedahkan oleh BCCK sekiranya diizinkan oleh anda, dibenarkan oleh mana-mana undang-undang (termasuk peraturan, piawaian, garis panduan dan/atau kewajipan) yang berkenaan dengan BCCK.

Jenis Data Peribadi yang Dikumpul oleh BCCK

Data peribadi adalah sebarang maklumat yang boleh digunakan untuk mengenal pasti individu dan jenis data peribadi yang dikumpul oleh BCCK bergantung kepada keadaan pengumpulan, jenis perkhidmatan yang diminta dan / atau transaksi yang dijalankan. Ia termasuk tetapi tidak terhad kepada:

  • Maklumat peribadi (Gelaran, nama, butir-butir dokumen pengenalan seperti kad pengenalan atau pasport, tarikh lahir, jantina, bangsa, kewarganegaraan, taraf perkahwinan);
  • Maklumat untuk dihubungi (Nombor telefon, nombor telefon bimbit, alamat e-mel, alamat);
  • Maklumat kewangan (nombor akaun bank, nombor cukai pendapatan, maklumat kad kredit atau kad debit, penyata kewangan beraudit terkini, laporan kredit daripada agensi pelaporan kredit);
  • Latar belakang pendidikan dan/atau pekerjaan;
  • Nama dan butir-butir pegawai, pengarah, pemegang saham, pemilik benefisial, pendaftaran perniagaan, negara di mana syarikat diperbadankan, mana yang berkenaan;
  • Hubungan dengan subjek data / pihak ketiga yang lain;
  • Nombor pendaftaran Cukai Barang dan Perkhidmatan;
  • Maklumat mengenai pendapat anda tentang produk, perkhidmatan atau kakitangan BCCK;
  • Di bawah keadaan tertentu, BCCK juga mungkin mengumpul data peribadi yang sensitif jika:
    • BCCK memerlukannya untuk memberi anda produk atau perkhidmatan tertentu; atau
    • Anda memohon pekerjaan dengan BCCK.

Kaedah yang digunakan oleh BCCK untuk Mengumpul Data Peribadi Anda

BCCK akan mengumpul data peribadi anda apabila anda meminta maklumat mengenai produk dan perkhidmatan BCCK daripada pelbagai sumber termasuk tetapi tidak terhad kepada:

  • Surat-menyurat melalui e-mel, surat, panggilan telefon, perbualan dengan kakitangan BCCK;
  • Penyertaan dalam acara pertandingan BCCK;
  • Maklum balas atau komen melalui Borang Maklumbalas Tetamu, Borang Peninjauan atau apa-apa bahan pengiklanan;
  • Pendaftaran minat terhadap peluang perniagaan, peluang perkerjaan, penyertaan tender;
  • Penerbitan acara di BCCK atau laman web BCCK di mana anda telah memberikan persetujuan dan kebenaran anda;
  • Dari sumber yang boleh didapati secara awam;
  • Dari institusi kewangan atau agensi perundangan di dalam dan luar Malaysia; pembekal, rakan perniagaan, rangkaian sosial dan/atau perwakilan yang serupa, industri atau persatuan yang berkaitan, yang diizinkan oleh anda.

Kaedah yang digunakan oleh BCCK untuk Mengumpul Data Peribadi Anda dari Laman Web BCCK

A) Alamat IP
Apabila anda melayari laman web BCCK, BCCK boleh menggunakan alamat IP anda untuk mengenal pasti anda tetapi tidak akan mengumpul sebarang data peribadi daripada anda termasuk alamat e-mel anda. Alamat IP hanya digunakan untuk mengumpulkan maklumat demografi secara luas.

B) Borang Hubungi Kami
Borang Hubungi Kami (BCCK) memerlukan anda memberikan data peribadi anda seperti nama, alamat e-mel supaya BCCK dapat membalas mesej atau pertanyaan anda.

C) Cookies
BCCK menggunakan cookies untuk mengenal pasti halaman yang mungkin berguna untuk anda. Ini membantu kami menganalisis data mengenai trafik laman web dan meningkatkan kesesuaian laman web BCCK untuk keperluan pelanggan. Anda boleh memilih untuk menerima atau menolak cookies. Kebanyakan pelayar web menerima cookies secara automatik, tetapi anda juga boleh mengubahsuai pelayar web anda untuk menolak cookies sebagai pilihan anda. Ini mungkin menghalang anda daripada memanfaatkan sepenuhnya laman web ini.

Maklumat Peribadi mengenai Pihak Ketiga

Jika pada bila-bila masa anda membekalkan BCCK dengan maklumat peribadi mengenai individu lain, anda harus memastikan bahawa anda dibenar untuk berbuat sedemikian dan anda bersetuju untuk memaklumkan kepada individu tersebut, bahawa BCCK boleh menggunakan dan mendedahkan maklumat peribadi berkenaan dan bahawa mereka boleh mendapat akses sekiranya BCCK menyimpan maklumat tersebut.

Pautan ke Laman Web Lain

Laman web BCCK mungkin mengandungi pautan ke laman web lain. Walau bagaimanapun, sebaik sahaja anda menggunakan pautan ini untuk meninggalkan laman web BCCK, anda perlu ambil perhatian bahawa BCCK tidak mempunyai kawalan terhadap laman web lain dan laman web tersebut tidak ditadbir oleh Notis Privasi ini. Oleh itu, BCCK tidak bertanggungjawab atas keselamatan dan privasi terhadap sebarang maklumat yang anda berikan semasa melawat laman web tersebut. Anda harus berhati-hati dan menyemak notis privasi laman web yang berkenaan.

Tujuan Memproses Data Peribadi Anda

BCCK menggunakan Data Peribadi anda untuk meningkatkan taraf perkhidmatan & hubungan BCCK dengan anda. BCCK juga akan menggunakan Data Peribadi anda untuk pelbagai tujuan umum termasuk tetapi tidak terhad kepada yang berikut:

  • Menjawab sebarang pertanyaan anda;
  • Menyiasat sebarang aduan daripada anda sebagai inisiatif BCCK untuk menyediakan produk and perkhidmatan yang berkualiti;
  • Membolehkan anda membuat pembelian di laman web BCCK;
  • Untuk pemprosesan pembayaran dan resit;
  • Memasarkan dan berkomunikasi dengan anda mengenai produk, perkhidmatan dan / atau sebarang promosi yang ditawarkan oleh BCCK;
  • Menilai permohonan anda untuk mana-mana produk atau perkhidmatan BCCK;
  • Untuk memenuhi sebarang kewajipan undang-undang atau berkanun;
  • Kajian dan analisis statistik (termasuk analisis tingkah laku);
  • Pemeriksaan usaha wajar untuk kakitangan, pembekal, vendor, pembekal perisian dan perkakasan IT sebelum memasuki kontrak perkhidmatan dengan mereka atau membeli produk daripada mereka;
  • Mereka bentuk dan menganjurkan promosi / acara untuk penyertaan pelanggan termasuk proses pemilihan pemenang, pengedaran / penyampaian hadiah dan upacara penyampaian hadiah;
  • Pengambilan semula, merekod dan menyimpan untuk tujuan audit dalaman / luaran;
  • Untuk tujuan memenuhi terma dan syarat kontrak pekerjaan dengan BCCK;
  • Pentadbiran dan pengurusan gaji, faedah perubatan dan faedah pekerjaan lain; dan
  • Rakaman CCTV, khususnya, yang boleh juga digunakan untuk tujuan berikut:
    • Tujuan jaminan kualiti;
    • Keselamatan awam;
    • Mengesan dan mencegah penggunaan kemudahan, produk, perkhidmatan dan / atau premis BCCK secara mencurigakan, tidak sesuai atau tidak dibenarkan;
    • Mengesan dan mencegah tingkah laku jenayah; dan/atau
    • Menjalankan siasatan kejadian.

Keizinan

BCCK hanya mengumpul maklumat peribadi yang diperlukan mengenai anda untuk melaksanakan fungsi dan aktiviti BCCK. Jika anda tidak bersetuju kepada penggunaan maklumat peribadi tertentu anda atau tidak memberikan maklumat ini, BCCK mungkin tidak dapat memberikan anda produk atau perkhidmatan yang anda inginkan atau memproses permohonan anda untuk pekerjaan atau kemudahan atau menjalankan sebarang urusan perniagaan dengan anda.

Persetujuan anda boleh dinyatakan secara lisan atau secara bertulis, atau tersirat melalui tindakan anda.

Pada bila-bila masa, anda mempunyai hak untuk membatalkan persetujuan anda untuk menerima bahan pemasaran dan / atau pemasaran e-mel dengan memberitahu kami melalui menulis atau e-mel kepada BCCK.

Pendedahan Data Peribadi Kepada Pihak Lain

Ini adalah komitmen kami untuk memastikan data peribadi sensitif anda sulit dan kami tidak akan menjual atau menjual data peribadi anda kepada pihak ketiga. BCCK mungkin diwajibkan untuk mendedahkan data peribadi anda termasuk tetapi tidak terhad kepada:

  • Anak syarikat lain atau syarikat berkaitan dalam kumpulan BCCK;
  • Pihak ketiga yang diizinkan oleh anda;
  • Perkhidmatan pemprosesan data (di dalam atau luar Malaysia);
  • Nama-nama pemenang hadiah kempen pemasaran kepada media dan laman web BCCK;
  • Agensi pelaporan kredit, dan sekiranya berlaku keingkaran pembayaran, kepada agensi pemungut hutang;
  • Institusi kewangan;
  • Mana-mana individu atau institusi perundangan, yang dibenarkan oleh undang-undang, peraturan, perintah mahkamah dan di bawah mana-mana garis panduan yang dikeluarkan oleh pihak berkuasa pengawalseliaan atau pihak berkuasa lain;
  • Penasihat undang-undang dan penasihat profesional lain daripada mana-mana pihak yang tersebut di atas.

Keselamatan Data

BCCK komited untuk memastikan maklumat peribadi anda selamat dan memastikan bahawa data peribadi anda tidak akan didedahkan tanpa keizinan anda. Untuk mengelakkan akses atau pendedahan tanpa kebenaran, langkah-langkah praktikal telah diambil untuk memastikan kakitangan, pegawai, dan pihak yang terlibat dalam mengumpul dan memproses data peribadi anda akan mematuhi terma Notis Privasi ini.

Tempoh Penyimpanan Data Peribadi

BCCK akan menyimpan data peribadi anda untuk jangka masa yang diperlukan untuk memenuhi tujuan yang diperlukan atau mematuhi keperluan undang-undang, pengawalseliaan, perakaunan dan tujuan dalaman.

Sekiranya BCCK tidak lagi memerlukan maklumat peribadi anda, selepas tamat tempoh penyimpanan yang berkenaan, BCCK akan mengambil semua langkah yang munasabah untuk memastikan bahawa semua data peribadi dimusnahkan atau dihapuskan.

Akses Data & Pembetulan

Di BCCK, kami komited untuk memastikan bahawa semua data peribadi anda adalah tepat dan terkini. Sila hantar permintaan anda untuk mengakses, kemaskini dan/atau membetulkan, hadkan pemprosesan data peribadi anda, dan/atau sebarang pertanyaan, keprihatinan, komen, dan cadangan mengenai peningkatan PDPA ke pdpa@bcck.com.my

Perubahan kepada Notis Privasi

BCCK akan mengemaskini Notis Privasi ini tanpa sebarang notis tetapi pindaan tersebut akan dimaklumkan melalui laman web BCCK. Anda digalakkan untuk menyemak Notis Privasi ini dari semasa ke semasa.


Kemaskini pada 03.01.2018