• Incubating Innovation
  • This is Our Story

Meetings, conferences, events and exhibitions in all their forms are ultimately to serve only one common function. To bring people together, encourage conversation and create connections. Connections that will allow people to create ideas, share thoughts and collaborate.

As organizations around the world seek to be more innovative, and compete more and more on creativity, we approached the question of innovation from a totally unique perspective. Instead of exploring the capacity of an individual alone or in group to innovate, we try instead to identify the spaces that have historically led to unusual rates of creativity and innovation. Places such as the Coffee Houses during the age of enlightenment or the Salons of modernism. Spaces where minds serendipitously come together connect and produce great ideas. And with this in mind, we would like to introduce Borneo Convention Centre Kuching, the unique convention centre. A space created among the tranquility of the tropical rainforest where any distractions that will take focus away from simply being innovative are kept at a distance but yet still easily accessible. Being secluded however does not mean disconnection. The centre is equipped with the latest in communication technologies with wireless internet enveloping the whole area, cutting ledge LAN infrastructure and the latest in Audio/Visual technology to ensure any and all collaboration that happens inside, are widely visible outside. All this to realise the belief we have that collaborative innovation can be at its peak if held in the correct environment. Every part of BCCK is designed to be an environment for the inquisitive. An environment that encourages people to think broadly and generally about challenges and one in which participants can feel free to follow their curiosity. Equally important, it seeks to be an environment where people can connect with each other.
  • Incubating Innovation
  • Our Board of Directors

The caretakers of nature’s advancement.

BCCK is what it is today and will become what it will be tomorrow under the passionate care of our directors.

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Datuk Hajjah Raziah @ Rodiah binti Mahmud-Geneid

Dato Steve Ng

Tan Sri Datuk Amar Wilson Baya Dandot

YM Dato’ Seri Tengku Zainal Adlin bin Tengku Mahamood

Chairman

Director

Executive Director

Director

  • Incubating Innovation
  • Our Passionate Team

Powered by people.

True to any organization, our people will always be our strength. And each and every member is passionately dedicated to meet any challenges and exceed all expectations.

Eric Van Piggelen_croppedr

Eric Van Piggelen

Chief Executive Officer
Finance and ICT

Joseph Chung

Chief Financial Officer

Wayne Kho

Finance Manager

Sylvester Tan

ICT Manager
Human Resource
Ahmad Rizal Yaman

Ahmad Rizal Yaman

Human Resource Director

Janet Jong

Human Resource Manager
Corporate Services
chris1

Christopher Wan

Senior Manager - Corporate Services 
Manager (Procurement, Risk, Quality)
Operations
Nicoleta

Nicolette Elia

Director of Operations

Luqman Nul Hakim

Event Planning Manager
Robin Ravin

Robin Ravin 

Banquet Operations Manager
desmond1

Desmond Anthony Davies 

Executive Chef 
Binyas_cropped

Binyas Suem

Executive Sous Chef
Mas Rabaie_cropped

Mas Rabaie

Security Manager
Sylvester Sintan_cropped

Sylvester Sintan

AV Tech Service Executive
Sales & Marketing
prem

Premala Danapakiam

Director of Sales & Marketing
Ivy_resized

Ivy Ling

Senior Sales Manager 
eric-2

Eric Chuo

Research & Development 
Manager
 LIM JING QI

Lim Jing Qi

Senior Research & 
Business Development 
Executive

Laila Johari

Sales Manager

Kenneth Garai

Sales Manager
DSC_6746ed

Phoebe Tan

Sales Manager
IMG_5263

Syuriana Sadikin

Sales Manager
John Hii

John Hii

Sales Executive
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CONFERENCE HALL

DINING

EXHIBITION HALL

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MEETING ROOMS

PUBLIC AREAS

RESTAURANT

WEDDING

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  • Incubating Innovation
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  • Incubating Innovation
  • Media Releases
  • Tue
    21
    Jan
    2020
    Wed
    30
    Dec
    2020

    BCCK Researcher Named ICCA Researcher of the Year

    BCCK

    Photo 1

    The Borneo Convention Centre Kuching’s (BCCK) Research Officer, Priscilla Wong, has been named the International Congress and Convention Association (ICCA) Researcher of the Year for 2019.

    Earlier in the year, Priscilla was named the ICCA Researcher of the Month for March 2019, which qualified her to be considered for Researcher of the Year, for which she was awarded due to her commitment to research and data collection.

    “We are proud that our research officer is being recognised not just for her contribution to our convention centre, but also for her contribution to our fellow business events industry players in Sarawak and associations on a global scale, who have access to the ICCA database on meetings and conventions,” said Chairman of BCCK, Datuk Hajjah Raziah binti Mahmud-Geneid.

    The ICCA researcher of the month is chosen through measuring the updates provided to ICCA’s online database. At the end of the year, the most prolific researcher is selected from the 12 researchers of the month to be the Researcher of the Year.

    ICCA has been rewarding researchers since 2012, encouraging ICCA members and researchers to share their meetings information and experiences with their peers, which bolsters the international business events industry and community.

    “We truly hope that Priscilla can become an inspiration for other fellow ICCA members. Her efforts help to build on the quality and quantity of our online database,” mentioned Paula Ko, an ICCA Manager of Data Research.

    “I am happy to congratulate Priscilla for her dedication to her research, and we look forward to using the indispensable insights her research has contributed to continue to bring BCCK to the forefront of Business Events in the region, and beyond,” Said Chief Executive Officer of BCCK, Eric Van Piggelen.

    According to Priscilla, she understood the importance of contributing data to the ICCA database, and focused particularly the frequency of her updates, to keep the information relevant and accurate.

    “Although the process of getting the correct information requires effort and is time-consuming, this correct information actually makes things easier for all ICCA members,” Priscilla stated.

    ICCA is the global association leader for the international meetings industry and specialises in the international association meetings sector, offering unrivalled data, education, communication channels, and business development and networking opportunities since 1963.

  • Tue
    14
    Jan
    2020
    Thu
    31
    Dec
    2020

    Love is in the Air at The Raintree Restaurant

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    Love is in the air, and on the plate, at The Raintree Restaurant this Valentine’s Day, with the restaurant offering an extravagant 5 course meal for couples celebrating the special day.

    Indulge your partner in a romantic candlelit dinner for two, intimately set overlooking the greenery and Sarawak river that surround the Borneo Convention Centre Kuching (BCCK).

    Priced at only RM288 nett per couple and RM150 nett for an additional pax, you will be served with a valentine’s special menu, prepared with the finest ingredients available for a delicious experience and an unforgettable night.

    Dinner is served from 6:30pm onwards at The Raintree Restaurant with diners receiving a complimentary Strawberry Temptation Mocktail as a welcome.

    Dinner will start off with the Chef’s Amuse Bouche and a refreshing appetizer comprising Glazed Prawn with Pattaya mango salad on grilled leeks, and a hearty Marseille Seafood Bouillabaisse served with Garlic Bread.

    For the specially prepared main course, diners are given the option of Slow Cooked Beef Ribs paired with Ravioli, and Seared Barbecued Salmon paired with 65° Smoked Duck Breast. Both main courses will be served with an array of root vegetables, wild mushroom confit, passion fruit salsa and creamy pearl barley, accompanied with classic French butter sauce and black pepper sauce.

    To wrap up the night with a sweet treat, dessert will be moist Red Velvet Cheese Cake with Butter Cream Cheese and a dash of Cinnamon dust. A choice of coffee or tea will then be served, with the Raintree’s Valentine Cookie Stick.

    Couples will also receive complimentary chocolate pralines, with a single rose for the lovely lady of the night.

    Bookings can be made by calling The Raintree Restaurant at 082-392 988, or you can book them online at www.bcck.org.my . Seats are limited for the Valentine’s Day Dinner, so be sure to make your reservations.

    For those looking forward to celebrating Chinese New Year, BCCK is offering a promotion for the Grand Reunion Buffet Dinner for just RM88 per adult and RM38 per child (5-12 years old) if you book online at www.bcck.org.my. Prices for walk-ins are RM100 for adults and RM50 for children. BCCK is also offering CNY Lunch and Dinner sets for just RM788 per table, as well as two unique take-away set menus. To book a table for the CNY Lunch or Dinner set, call us at 082-392888. Bookings available until 19th January.

    The Raintree Restaurant and Borneo Convention Centre Kuching prepares all its culinary delights faithfully in accordance to the strict requirements and hygiene standards under the internationally recognised ISO 22000:2005 Food Management Systems, and is also halal-certified by the JAIS (Department of Islamic Affairs of Sarawak).  Guests can be assured of the quality of food, and an impeccable experience, at The Raintree Restaurant.

  • Tue
    10
    Dec
    2019
    Fri
    11
    Dec
    2020

    Christmas Cheer This Holiday Season at BCCK

    Photo 3

    The Borneo Convention Centre Kuching (BCCK) hosted their 9th annual Isthmus Christmas Tree Lighting Ceremony on 6th December to usher in the festive holiday season and give back to the local community.

    A group of 83 young children from The Salvation Army Kuching Children’s home and Boy’s Home together with their wardens, as well as 35 special-needs working adults from Community Based Rehabilitation (CBR) were invited to attend the ceremony.

    The event was attended by the Executive Director of BCCK, Tan Sri Wilson Baya Dandot, CEO of BCCK Eric Van Piggelen and members of the senior management and staff of BCCK.

    BCCK has a long history of charity in the Kuching community and has contributed to local CSR causes, partners and charities since 2009 since it first opened its doors.

    The evening began with cupcake decorating, followed by a welcoming speech by Tan Sri Wilson Baya Dandot, as he addressed the guests and wished them a happy new year.

    “As 2019 comes to a close, it is good to wrap up the year with a month of joy and cheer before the coming new year. On behalf of the Board of Directors and the BCCK Management team, I wish everyone here tonight success in their studies, in their work, and in everything they aspire towards in the year 2020.”

    The ceremony then continued with the lighting of the Christmas Trees to mark the beginning of the festive holiday season, followed by a performance by the BCCK staff.

    The Salvation Army Children’s Choir then performed their Christmas Carols, ushering in the Christmas cheer and festive spirit for the month of December.

    The evening’s highlight was the presentation of the Christmas gifts to the Salvation Army children. After the group photos taking, the children and fellow attendees were invited to savour a sumptuous array of the Christmas buffet at the Raintree Restaurant.

    Meanwhile, the Isthmus Christmas set course lunch is now available at the BCCK till the end of December, with the Christmas Day set dinner on the 25th of December.

    Christmas Eve and New Year’s Eve dinner buffets are also on the menu, with a vast offering of festive food for diners.

    For reservations or more information, please visit www.bcck.org.my or call 082 -392 988 for the booking and assistance.

  • Tue
    03
    Dec
    2019
    Fri
    04
    Dec
    2020

    The Borneo Convention Centre Kuching Turns Ten

    Photo 1 - BCCK Cake cutting ceremony

    The 10th Anniversary Gala was held on the 27th of November at the Borneo Convention Centre Kuching (BCCK), celebrating the centre’s decade of impeccable achievements.

    The Chief Minister, Right Honourable Datuk Patinggi (Dr) Abang Haji Abdul Rahman Zohari Tun Abang Haji Openg, graced the event accompanied by Minister of Tourism, Arts, Culture, Youth and Sports YB Datuk Haji Abdul Karim Rahman Hamzah, Deputy State Secretary Datu Ik Pahon Joyik, as well as the Chairman of BCCK, Datuk Hajjah Raziah Mahmud-Geneid and the Executive Director of BCCK, Tan Sri Wilson Baya Dandot.

    During the event, Datuk Patinggi Abang Haji Abdul Rahman Zohari congratulated BCCK on their 10th year anniversary, and lauded the contributions the centre had brought to Sarawak, particularly in international exhibitions and conventions sector and for the centre’s dedication to excellence that has led to BCCK being recognised in globally in the industry as a venue of quality, putting Sarawak in the Global Radar Screen.

    BCCK was the first purpose-built venue in Sarawak, designed to host a myriad of events from large conferences and exhibitions, to smaller meetings, within one venue. It first opened its doors in 2009 and has since hosted over 1,800 events and over 2.4 million delegates and visitors.

    “BCCK has seen great success over the past ten years, and we look forward to another ten years of success and growth in the international Business Events industry.” said Datuk Hajjah Raziah Mahmud-Geneid, Chairman of BCCK.

    Over the years, the centre has positioned itself as an award-winning convention, earning the International Association of Convention Centre (AIPC) Gold Quality Standard Certification, which places the centre in an elite group of only 23 other AIPC convention centres in the world to receive such an honour, out of more than 185 international convention centres.

    BCCK’s impact on Sarawak has been substantial, delivering over 266.7 Million Ringgit in total economic impact since 2013, as well as contributing a value of over 92 Million Ringgit to the Sarawak local business-supply-chain network since 2009. BCCK has also directly contributed actively to local CSR causes, partners and charities since 2009.

    Datuk Hajjah Raziah also expressed the centre’s pride in its equal and positive partnership with tourism bodies like the Sarawak Tourism Board and the Sarawak Convention Bureau, cementing the fact that BCCK is a direct player in Sarawak’s international Business Events.

    In wrapping up the year 2019 and celebrating its 10th anniversary, the Borneo Convention Centre Kuching is moving forward towards to another ten years of purpose-driven growth, continued excellence and expansion into the global business events market.

    Globally, the Business Events industry has garnered a global value in GDP terms of 1.5 Trillion US Dollar, according to final results of the Events Industry Council, proving itself to be an industry with unlimited potential.

    In view of this potential, BCCK looks forward to growing into that potential by expanding its global presence by hosting international and prestigious events, as well as expanding physically as a venue to facilitate more and larger events in the future here in Kuching, paving the way for it to become a cornerstone in Business Events in the region.

    As a market leader in Sarawak, the Centre plans on carrying out major upgrades next year, introducing state of the art Audio and Visual technology to its repertoire.

  • Sat
    16
    Nov
    2019
    Mon
    30
    Nov
    2020

    BCCK Christmas and Chinese New Year Promotion

    1) A5 FLYERS_Comp   (RGB) Chinese New Year 2020_Final REV02_A5 Flyer Cover

    The Borneo Convention Centre Kuching launched its 2019 Christmas and 2020 Chinese New Year promotions on the 11th of November, featuring a grand display of food and cheer.

     The launch included seasonal decorations, food displays for both the Isthmus Christmas promotional menu and the Chinese New Year menu in 2020, a Yee Sang toss as well as an appearance by Santa and the God of Prosperity.

     The Christmas season is just around the corner and BCCK’s Isthmus Christmas is offering an array of feasting options throughout the month of December and into the New Year.

     

    Isthmus Christmas

    A four-course set lunch is available from 1st to 31st December this year, offering delicacies like Oven Roasted Turkey Ballotine, Grill Ribeye with Mexican Pimento or Greek Style baked hake Fish as main courses, along with mouth-watering desserts like souffle au chocolate and fresh homemade ice cream. Set lunches are priced at RM59nett for online bookings and RM65nett for walk-ins.

    The Christmas Eve Buffet Dinner on the 24th of December is priced at RM120nett for adults through online booking and RM140nett for walk-ins, with children between 5-12 years old charged RM60nett for both online and walk-in. The buffet offers a vast selection to choose from, with its fresh salad bar and hot tureen of Seafood chowder, to the ‘Chilled on ice’ selection, smoked station, carvery station, on-the-spot Wok section as well as a selection from Eastern and Western inspired dishes.

    Throughout the buffet, diners can witness a chef in action at the carvery station, where they will carve and prepare delicious meats such as oven baked Gordon whole turkey accompanied with assorted pepper & honey root vegetables, roasted whole lamb leg glazed with BBQ rub and rosemary-garlic oven baked herb crusted topside beef, along with a selection of black pepper, cranberry, giblet and mint sauce.

    The Christmas Day Set Dinner on 25th December is priced at RM230nett per couple and RM115nett per person. Diners can also ring in 2020 with BCCK’s New Year’s Eve Dinner Buffet on the 31st of December this year costs RM100nett per adult and RM50nett per child, for both online and walk-ins.

    The Christmas Day Dinner offers Asian Pilaf rice, a roasted whole chicken leg with a choice of sauces, baked turmeric fish with Indonesian sambal wrapped in banana leaves, with additional items available for order such as a whole roasted chicken or duck and BBQ sirloin steak.

    One of the main attractions at the New Year’s Eve Dinner Buffet is the “Smokey Station” which offers California-cut chicken with a selection of the Raintree Restaurant’s special rubs, Thai fish fillet with local basil prepared in a banana leaf, as well as mint-BBQ lamb shoulder, with assorted dips to choose from. Made fresh and on the spot, guests can also order Kuching Style fried Kueh Teow. 

    For those with a sweet tooth, sweet Christmas indulgences can be enjoyed throughout December during the Isthmus Christmas, with temptations like salted caramel swiss brownies, passion fruit cheese cake, Yule logs as well as Christmas puddings and pies.

     

    The Isthmus Christmas and New Year’s Eve vouchers are on sale now, purchase now at www.bcck.org.my, or call 082 392 988 for reservations. The Raintree Restaurant also accepts walk-ins for the Isthmus Christmas holiday feast subject to availability of tables.

     

    Chinese New Year

     The Grand Reunion Buffet Dinner on the 24th January next year offers a grand time with family and friends, with vouchers costing just RM88nett for adults and RM38 for children, between the ages of 5-12 years old, if booked online. Walk-ins are at RM100nett for adults and RM50nett for children.

     Chinese New Year staples such as roasted chicken, pak lo duck, fried nian gao and tang yuan are available at the reunion buffet stalls, as well as chicken and beef satay, noodles, ABC and cendol, bubur barli, Eight Treasure dessert, lotus soup, chikuteh soup, roasted lamb, Sarawak laksa, and Taiwan fried dumplings.

     Hot Items include favourites such as prawn with oats, salted egg fish fillet, dabai fried rice, nyonya chicken curry as well as other dishes like ayam pansuh, beef rendang, steamed glutinous rice, vegetarian vegetable curry, pak lo duck, yong chow fried rice and broccoli with mushroom.

     Traditional desserts like mandarin oranges and pineapple tarts are accompanied by an assortment of cupcakes, crème caramel, tiramisu, fresh fruits, assorted puddings and sago gula melaka, for those looking to have a sweet Chinese New Year.

     For Chinese New Year Lunch and Dinner, which takes place on the 25th January to 8th February, bookings must be made ahead of time latest on 19th January 2020, for just RM788 nett. To make a booking, call 082-392 888 from 8:30am to 5:30pm on weekdays and 8:30am to 9:30pm on weekends and public holidays.

     Chinese New Year offsite catering is also available, with offerings such as marinated chicken salad, dabai friend rice, siam fried beehoon, chicken rendang, Pak Lo duck, deep fried fish fillet with sweat black pepper sauce for just RM88net per person, with a minimum of 30 people.

     For just RM98nett per person, BCCK also offers offsite catering of marinated seafood salad, chicken and pineapple salad, mee mamak, beef and chicken satay, prawn with oats, ayam masak merah, braised assortment of mushroom.

     Desserts for both promotions include mixed fruit platters, assorted puddings, assorted kek lapis and longan with sea coconut.

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Upcoming Events

  • Federation of Asian Veterinary Associations Congress (FAVA) 2020

    The 21st FAVA Congress, 2020, is hosted by Veterinary Association Malaysia and Department of Veterinary Services Malaysia will focus on the exponential growth taking place in the veterinary sector in Asia region – with the theme “Asia United for Animal Health & Welfare”. Veterinary medicine has responsibilities in biomedical research; ecosystem management; public health; food and agricultural systems; and care of companion animals, wildlife, exotic animals, and food animals.

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If you’d like to know more, organise a site visit or put a hold on a space, enquire below and we will  respond on the next business day.

Submit your questions to us:

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Discuss these options with our sales team:

  • The Sales Team
  • +6082 392 888

Borneo Convention Centre Kuching
The Isthmus, Sejingkat,
93050 Kuching,
Sarawak, Malaysia

Careers at BCCK

Borneo Convention Centre Kuching (BCCK) aims to set benchmarks and we need talented, committed and professional people to contribute to the growth of our company.

This is a high profile venture, and for anyone within the event, conference, service and hospitality industry, this would be an opportunity be part of something special. BCCK is a state of the art iconic building, offering elegant and flexible facilities for our delegates and clients, and also for our employees.

Position Description Closing Date
Assistant Chinese Chef PDF
Security Warden PDF
Application Form: Apply Online

Interested candidates are invited to complete the Application Form and forward your detailed resume (stating your current and expected salary), and a current passport sized photograph attached, to the attention of the Human Resources Manager at:

Useful Contacts

  • Immigration & Tourism Department

    Tingkat 1 & 2, Bangunan Sultan Iskandar
    Jalan Simpang Tiga
    93550 Kuching, Sarawak

    Tel: (60) 82 230 280
    Fax: (60) 82 428 606

  • Sarawak Tourism Board

    Plaza Aurora, Level 4, Jalan McDougall,
    Taman Budaya,
    93400 Kuching, Sarawak

    Tel: (60) 82 423 600

  • Sarawak Government

    Level 20 , Wisma Bapa Malaysia
    Petra Jaya, 93502 Kuching
    Sarawak, Malaysia

    Tel: (60) 82 441 957
    Fax: (60) 82 441 677

  • Sarawak Convention Bureau

    Level 3, Plaza Aurora,
    Lot 20, Section 30, Jalan McDougall,
    93000 Kuching, Sarawak

    Tel: (60) 82 242 516

Central Procurement Team

Our aim is to seek value for money in our transactions with suppliers and to give quality and value to our customers. We are constantly open to new initiatives and ideas. Please contact us if you would like to become part of the “BCCK family of suppliers”.

Want to become a supplier of BCCK?

At BCCK, we are constantly looking for new suppliers in food, beverage, fixtures and fittings, transportation, and rentals. If any interested parties, please complete the New Supplier Information form (attached), and email this to francis.chua@bcck.com.my so that we can register your company on our vendor database.Suppliers who meet our criteria will be invited to discuss commercials and invited in any future tender exercises and supplier information days.

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Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Borneo Convention Centre Kuching (BCCK) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of BCCK. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, BCCK takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

PRIVACY NOTICE

Borneo Convention Centre Kuching’s Commitment to Privacy

Borneo Convention Centre Kuching (“BCCK”) respects your right to privacy of the information and personal data provided by you to BCCK. This Privacy Notice sets out how BCCK uses and protects your personal data in accordance with Personal Data Protection Act 2010 (“PDPA”).

Your personal data is classified as confidential and can only be disclosed by BCCK where it is authorized by you, permitted by any laws (including regulations, standards, guidelines and/or obligations) applicable to BCCK.

Types of Personal Data Collected by BCCK

Personal data shall be any information to identify an individual and the types of personal data BCCK collects depends on the circumstances of collection, nature of the service requested and/or transaction undertaken. It includes but not limited to:

  • Personal information (Salutation/title, name, identification card details, passport details, date of birth, gender, race, citizenship, marital status);
  • Contact details (Telephone contact numbers, mobile phone numbers, email address, address);
  • Financial information (Bank account number, income tax number, credit card or debit card information, latest audited/management financial statements, credit reports from credit reporting agencies),
  • Education background, employment background;
  • Names and particulars of the authorized officers, directors, shareholders, beneficial owners, business registration, country of incorporation, where applicable;
  • Relationship with other data subject/third parties;
  • Goods and Services Tax registration number;
  • Information about your opinion about BCCK’s products, services or staff;
  • Under certain circumstances, we may also collect sensitive personal data if:
    • BCCK need it to provide you with a specific product or service; or
    • You are applying for employment with BCCK.

Methods Used by BCCK to Collect Your Personal Data

BCCK obtain your personal data when you request for information pertaining to BCCK’s products and services through including but not limited to:

  • Correspondences via emails, letters, telephone calls, conversation with BCCK’s staff;
  • Participation in BCCK’s Event competition;
  • Provide feedback or comments via Guest Feedback Form, Survey Form or any marketing materials;
  • Register interest on business opportunities, career opportunities, tender participation;
  • Event publication at BCCK or BCCK’s website where you have given your consent and permission;
  • From publicly available sources;
  • From both local and outside Malaysia financial or legal related institutions, suppliers, business associates, social networks and/or other similar representatives, industry or related associations where you have given your consent for disclosure;

Methods Used by BCCK to Collect Your Personal Data from Our Website

A) IP Address
When you access BCCK’s website, BCCK may use your IP address to help identify you but will not collect any personal data from you including your email address. IP address is only used to gather broad demographic information.

B) Contact Us Form
BCCK’s Contact Us Form requires you to provide your personal data such as name, email address in order for us to respond to your messages or enquiries.

C) Cookies
BCCK use traffic log cookies to identify which pages you find useful. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. You can choose to accept or decline cookies. Most web browser automatically accepts cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Personal Information about Third Parties

If at any time you supply BCCK with personal information about another person, you should ensure that you are authorized to do so and you agree to inform that person who BCCK is, that BCCK may use and disclose that personal information and that they may gain access to it should BCCK hold that information.

Links to Other Websites

BCCK’s website may contain links to other website of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, BCCK cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and check the privacy notice applicable to the website in question.

Purpose of Processing Your Personal Data

BCCK uses your Personal Data to support and enhance our relationship with you. We will also use your Personal Data for various general purposes including but not limited to the following:

  • To respond to your enquiries;
  • To investigate any nature of complaints received from you in our initiative to provide a better and quality products and services;
  • To enable you to make purchase at BCCK’s website;
  • For processing payments and receipts;
  • Marketing and communicating with you regarding products, services and/or any promotions offered by BCCK;
  • To assess your application for any of our products or services;
  • To meet any legal or statutory obligation;
  • Research and statistical analysis (including behavioral analysis);
  • Due diligence check for employees, suppliers, vendors, IT hardware and software provider prior to contracting their services or purchasing their products;
  • Design and organize promotions/ events for customers’ participation including the process of selecting winners, distribution/delivery of gifts and prize giving ceremonies;
  • Retrieving, recording and storing for internal/external audit purposes;
  • For the purpose of satisfying the terms and conditions of employment contracts with BCCK;
    • The administration and management of salary, medical and other employment benefits; and
    • CCTV footage, in particular, may also be used for the following purposes:
    • For quality assurance purposes;
    • For public safety and security;
    • Detecting and deterring suspicious, inappropriate or unauthorized use of BCCK facilities, products, services and/or premises;
    • Detecting and deterring criminal behavior; and or
    • Conducting incident investigations.

Consent

BCCK only collect personal information about you that is necessary to perform our functions and activities. If you do not provide this information or consent to certain use of your personal information, we may not be able to provide you with the product or services that you want or process your application for employment or facilities or establish any business dealings with you.

Your consent can be expressed verbally or in writing, or implied by your actions.

At any given time, you have the right to revoke your consent for receiving marketing promotional materials and/or marketing promotional emails by notifying us through writing or email to us.

Third Parties Disclosure

It is our commitment to keep your sensitive personal data confidential and we will not trade or sell your personal data to third parties. BCCK may be obliged to disclose your personal data including but not limited to:

  • Other subsidiaries and related companies within BCCK’s group of companies;
  • Third parties authorized by you;
  • Data processing services (locally or outside Malaysia);
  • Marketing campaigns prize winners’ names to the media and BCCK’s website;
  • Credit reporting agencies, and in the event of default, to debt collection agencies;
  • Financial service providers;
  • Any person or any legal institution, which is required by law, rule, regulation, court order and under any guidelines issued by regulatory or other authorities;
  • Legal and other professional advisers of any party mentioned above.

Data Security

BCCK is committed to ensuring that your information is secure and assures that your personal data will not be disclosed without your consent. To prevent unauthorized access or disclosure, practical measures have been taken to ensure our staff, officers, third parties mentioned above who are involved in collecting and uses your personal data will comply with the terms of this Privacy Notice.

Personal Data Retention Duration

BCCK will keep your personal data for a time frame which is necessary for the fulfillment of the purpose of which it was needed or to comply with legal, regulatory, accounting and internal requirements.

If BCCK no longer require your personal information, after the expiry of the relevant retention period, we would take all reasonable steps to ensure that all personal data is destroyed or deleted.

Data Access & Correction

At BCCK we are committed to ensure that that all your personal data is correct and up-to-date. Please direct your request for access to your personal data, personal data update and/or correction, limit the processing of your personal data, queries, concern, comments, and suggestions on improvement pertaining to PDPA to pdpa@bcck.com.my

Changes to Privacy Notice

BCCK may at its discretion amend this Privacy Notice without giving prior written notice but such amendments will be notified via our website whilst adhering to PDPA. You are encouraged to review this Privacy Notice periodically to stay updated.


Updated on 03.01.2018



NOTIS PRIVASI

Komitmen Privasi Borneo Convention Centre Kuching

Borneo Convention Centre Kuching ("BCCK") menghormati hak anda untuk privasi maklumat dan data peribadi yang anda berikan kepada BCCK. Notis Privasi ini menetapkan bagaimana BCCK menggunakan dan melindungi data peribadi anda menurut Akta Perlindungan Data Peribadi 2010 ("PDPA").

Data peribadi anda diklasifikasikan sebagai sulit dan hanya boleh didedahkan oleh BCCK sekiranya diizinkan oleh anda, dibenarkan oleh mana-mana undang-undang (termasuk peraturan, piawaian, garis panduan dan/atau kewajipan) yang berkenaan dengan BCCK.

Jenis Data Peribadi yang Dikumpul oleh BCCK

Data peribadi adalah sebarang maklumat yang boleh digunakan untuk mengenal pasti individu dan jenis data peribadi yang dikumpul oleh BCCK bergantung kepada keadaan pengumpulan, jenis perkhidmatan yang diminta dan / atau transaksi yang dijalankan. Ia termasuk tetapi tidak terhad kepada:

  • Maklumat peribadi (Gelaran, nama, butir-butir dokumen pengenalan seperti kad pengenalan atau pasport, tarikh lahir, jantina, bangsa, kewarganegaraan, taraf perkahwinan);
  • Maklumat untuk dihubungi (Nombor telefon, nombor telefon bimbit, alamat e-mel, alamat);
  • Maklumat kewangan (nombor akaun bank, nombor cukai pendapatan, maklumat kad kredit atau kad debit, penyata kewangan beraudit terkini, laporan kredit daripada agensi pelaporan kredit);
  • Latar belakang pendidikan dan/atau pekerjaan;
  • Nama dan butir-butir pegawai, pengarah, pemegang saham, pemilik benefisial, pendaftaran perniagaan, negara di mana syarikat diperbadankan, mana yang berkenaan;
  • Hubungan dengan subjek data / pihak ketiga yang lain;
  • Nombor pendaftaran Cukai Barang dan Perkhidmatan;
  • Maklumat mengenai pendapat anda tentang produk, perkhidmatan atau kakitangan BCCK;
  • Di bawah keadaan tertentu, BCCK juga mungkin mengumpul data peribadi yang sensitif jika:
    • BCCK memerlukannya untuk memberi anda produk atau perkhidmatan tertentu; atau
    • Anda memohon pekerjaan dengan BCCK.

Kaedah yang digunakan oleh BCCK untuk Mengumpul Data Peribadi Anda

BCCK akan mengumpul data peribadi anda apabila anda meminta maklumat mengenai produk dan perkhidmatan BCCK daripada pelbagai sumber termasuk tetapi tidak terhad kepada:

  • Surat-menyurat melalui e-mel, surat, panggilan telefon, perbualan dengan kakitangan BCCK;
  • Penyertaan dalam acara pertandingan BCCK;
  • Maklum balas atau komen melalui Borang Maklumbalas Tetamu, Borang Peninjauan atau apa-apa bahan pengiklanan;
  • Pendaftaran minat terhadap peluang perniagaan, peluang perkerjaan, penyertaan tender;
  • Penerbitan acara di BCCK atau laman web BCCK di mana anda telah memberikan persetujuan dan kebenaran anda;
  • Dari sumber yang boleh didapati secara awam;
  • Dari institusi kewangan atau agensi perundangan di dalam dan luar Malaysia; pembekal, rakan perniagaan, rangkaian sosial dan/atau perwakilan yang serupa, industri atau persatuan yang berkaitan, yang diizinkan oleh anda.

Kaedah yang digunakan oleh BCCK untuk Mengumpul Data Peribadi Anda dari Laman Web BCCK

A) Alamat IP
Apabila anda melayari laman web BCCK, BCCK boleh menggunakan alamat IP anda untuk mengenal pasti anda tetapi tidak akan mengumpul sebarang data peribadi daripada anda termasuk alamat e-mel anda. Alamat IP hanya digunakan untuk mengumpulkan maklumat demografi secara luas.

B) Borang Hubungi Kami
Borang Hubungi Kami (BCCK) memerlukan anda memberikan data peribadi anda seperti nama, alamat e-mel supaya BCCK dapat membalas mesej atau pertanyaan anda.

C) Cookies
BCCK menggunakan cookies untuk mengenal pasti halaman yang mungkin berguna untuk anda. Ini membantu kami menganalisis data mengenai trafik laman web dan meningkatkan kesesuaian laman web BCCK untuk keperluan pelanggan. Anda boleh memilih untuk menerima atau menolak cookies. Kebanyakan pelayar web menerima cookies secara automatik, tetapi anda juga boleh mengubahsuai pelayar web anda untuk menolak cookies sebagai pilihan anda. Ini mungkin menghalang anda daripada memanfaatkan sepenuhnya laman web ini.

Maklumat Peribadi mengenai Pihak Ketiga

Jika pada bila-bila masa anda membekalkan BCCK dengan maklumat peribadi mengenai individu lain, anda harus memastikan bahawa anda dibenar untuk berbuat sedemikian dan anda bersetuju untuk memaklumkan kepada individu tersebut, bahawa BCCK boleh menggunakan dan mendedahkan maklumat peribadi berkenaan dan bahawa mereka boleh mendapat akses sekiranya BCCK menyimpan maklumat tersebut.

Pautan ke Laman Web Lain

Laman web BCCK mungkin mengandungi pautan ke laman web lain. Walau bagaimanapun, sebaik sahaja anda menggunakan pautan ini untuk meninggalkan laman web BCCK, anda perlu ambil perhatian bahawa BCCK tidak mempunyai kawalan terhadap laman web lain dan laman web tersebut tidak ditadbir oleh Notis Privasi ini. Oleh itu, BCCK tidak bertanggungjawab atas keselamatan dan privasi terhadap sebarang maklumat yang anda berikan semasa melawat laman web tersebut. Anda harus berhati-hati dan menyemak notis privasi laman web yang berkenaan.

Tujuan Memproses Data Peribadi Anda

BCCK menggunakan Data Peribadi anda untuk meningkatkan taraf perkhidmatan & hubungan BCCK dengan anda. BCCK juga akan menggunakan Data Peribadi anda untuk pelbagai tujuan umum termasuk tetapi tidak terhad kepada yang berikut:

  • Menjawab sebarang pertanyaan anda;
  • Menyiasat sebarang aduan daripada anda sebagai inisiatif BCCK untuk menyediakan produk and perkhidmatan yang berkualiti;
  • Membolehkan anda membuat pembelian di laman web BCCK;
  • Untuk pemprosesan pembayaran dan resit;
  • Memasarkan dan berkomunikasi dengan anda mengenai produk, perkhidmatan dan / atau sebarang promosi yang ditawarkan oleh BCCK;
  • Menilai permohonan anda untuk mana-mana produk atau perkhidmatan BCCK;
  • Untuk memenuhi sebarang kewajipan undang-undang atau berkanun;
  • Kajian dan analisis statistik (termasuk analisis tingkah laku);
  • Pemeriksaan usaha wajar untuk kakitangan, pembekal, vendor, pembekal perisian dan perkakasan IT sebelum memasuki kontrak perkhidmatan dengan mereka atau membeli produk daripada mereka;
  • Mereka bentuk dan menganjurkan promosi / acara untuk penyertaan pelanggan termasuk proses pemilihan pemenang, pengedaran / penyampaian hadiah dan upacara penyampaian hadiah;
  • Pengambilan semula, merekod dan menyimpan untuk tujuan audit dalaman / luaran;
  • Untuk tujuan memenuhi terma dan syarat kontrak pekerjaan dengan BCCK;
  • Pentadbiran dan pengurusan gaji, faedah perubatan dan faedah pekerjaan lain; dan
  • Rakaman CCTV, khususnya, yang boleh juga digunakan untuk tujuan berikut:
    • Tujuan jaminan kualiti;
    • Keselamatan awam;
    • Mengesan dan mencegah penggunaan kemudahan, produk, perkhidmatan dan / atau premis BCCK secara mencurigakan, tidak sesuai atau tidak dibenarkan;
    • Mengesan dan mencegah tingkah laku jenayah; dan/atau
    • Menjalankan siasatan kejadian.

Keizinan

BCCK hanya mengumpul maklumat peribadi yang diperlukan mengenai anda untuk melaksanakan fungsi dan aktiviti BCCK. Jika anda tidak bersetuju kepada penggunaan maklumat peribadi tertentu anda atau tidak memberikan maklumat ini, BCCK mungkin tidak dapat memberikan anda produk atau perkhidmatan yang anda inginkan atau memproses permohonan anda untuk pekerjaan atau kemudahan atau menjalankan sebarang urusan perniagaan dengan anda.

Persetujuan anda boleh dinyatakan secara lisan atau secara bertulis, atau tersirat melalui tindakan anda.

Pada bila-bila masa, anda mempunyai hak untuk membatalkan persetujuan anda untuk menerima bahan pemasaran dan / atau pemasaran e-mel dengan memberitahu kami melalui menulis atau e-mel kepada BCCK.

Pendedahan Data Peribadi Kepada Pihak Lain

Ini adalah komitmen kami untuk memastikan data peribadi sensitif anda sulit dan kami tidak akan menjual atau menjual data peribadi anda kepada pihak ketiga. BCCK mungkin diwajibkan untuk mendedahkan data peribadi anda termasuk tetapi tidak terhad kepada:

  • Anak syarikat lain atau syarikat berkaitan dalam kumpulan BCCK;
  • Pihak ketiga yang diizinkan oleh anda;
  • Perkhidmatan pemprosesan data (di dalam atau luar Malaysia);
  • Nama-nama pemenang hadiah kempen pemasaran kepada media dan laman web BCCK;
  • Agensi pelaporan kredit, dan sekiranya berlaku keingkaran pembayaran, kepada agensi pemungut hutang;
  • Institusi kewangan;
  • Mana-mana individu atau institusi perundangan, yang dibenarkan oleh undang-undang, peraturan, perintah mahkamah dan di bawah mana-mana garis panduan yang dikeluarkan oleh pihak berkuasa pengawalseliaan atau pihak berkuasa lain;
  • Penasihat undang-undang dan penasihat profesional lain daripada mana-mana pihak yang tersebut di atas.

Keselamatan Data

BCCK komited untuk memastikan maklumat peribadi anda selamat dan memastikan bahawa data peribadi anda tidak akan didedahkan tanpa keizinan anda. Untuk mengelakkan akses atau pendedahan tanpa kebenaran, langkah-langkah praktikal telah diambil untuk memastikan kakitangan, pegawai, dan pihak yang terlibat dalam mengumpul dan memproses data peribadi anda akan mematuhi terma Notis Privasi ini.

Tempoh Penyimpanan Data Peribadi

BCCK akan menyimpan data peribadi anda untuk jangka masa yang diperlukan untuk memenuhi tujuan yang diperlukan atau mematuhi keperluan undang-undang, pengawalseliaan, perakaunan dan tujuan dalaman.

Sekiranya BCCK tidak lagi memerlukan maklumat peribadi anda, selepas tamat tempoh penyimpanan yang berkenaan, BCCK akan mengambil semua langkah yang munasabah untuk memastikan bahawa semua data peribadi dimusnahkan atau dihapuskan.

Akses Data & Pembetulan

Di BCCK, kami komited untuk memastikan bahawa semua data peribadi anda adalah tepat dan terkini. Sila hantar permintaan anda untuk mengakses, kemaskini dan/atau membetulkan, hadkan pemprosesan data peribadi anda, dan/atau sebarang pertanyaan, keprihatinan, komen, dan cadangan mengenai peningkatan PDPA ke pdpa@bcck.com.my

Perubahan kepada Notis Privasi

BCCK akan mengemaskini Notis Privasi ini tanpa sebarang notis tetapi pindaan tersebut akan dimaklumkan melalui laman web BCCK. Anda digalakkan untuk menyemak Notis Privasi ini dari semasa ke semasa.


Kemaskini pada 03.01.2018