• Incubating Innovation
  • This is Our Story

Meetings, conferences, events and exhibitions in all their forms are ultimately to serve only one common function. To bring people together, encourage conversation and create connections. Connections that will allow people to create ideas, share thoughts and collaborate.

As organizations around the world seek to be more innovative, and compete more and more on creativity, we approached the question of innovation from a totally unique perspective. Instead of exploring the capacity of an individual alone or in group to innovate, we try instead to identify the spaces that have historically led to unusual rates of creativity and innovation. Places such as the Coffee Houses during the age of enlightenment or the Salons of modernism. Spaces where minds serendipitously come together connect and produce great ideas. And with this in mind, we would like to introduce Borneo Convention Centre Kuching, the unique convention centre. A space created among the tranquility of the tropical rainforest where any distractions that will take focus away from simply being innovative are kept at a distance but yet still easily accessible. Being secluded however does not mean disconnection. The centre is equipped with the latest in communication technologies with wireless internet enveloping the whole area, cutting ledge LAN infrastructure and the latest in Audio/Visual technology to ensure any and all collaboration that happens inside, are widely visible outside. All this to realise the belief we have that collaborative innovation can be at its peak if held in the correct environment. Every part of BCCK is designed to be an environment for the inquisitive. An environment that encourages people to think broadly and generally about challenges and one in which participants can feel free to follow their curiosity. Equally important, it seeks to be an environment where people can connect with each other.
  • Incubating Innovation
  • Our Board of Directors

The caretakers of nature’s advancement.

BCCK is what it is today and will become what it will be tomorrow under the passionate care of our directors.

_KCP5543-1 _KCP5479-1 _KCP5523-1  _KCP5509-1

Datuk Hajjah Raziah @ Rodiah binti Mahmud-Geneid

Chairman

Dato Steve Ng

Director

Tan Sri Datuk Amar Wilson Baya Dandot

Executive Director

YM Dato’ Seri Tengku Zainal Adlin bin Tengku Mahamood

Director

  • Incubating Innovation
  • Our Passionate Team

wered by people.

True to any organization, our people will always be our strength. And each and every member is passionately dedicated to meet any challenges and exceed all expectations.

Eric Van Piggelen_croppedr

Eric Van Piggelen

Chief Executive Officer
Finance and ICT

Joseph Chung

Chief Financial Officer

Wayne Kho

Financial Controller

Sylvester Tan

ICT Manager
Human Resource
Ahmad Rizal Yaman

Ahmad Rizal Yaman

Human Resource Director

Janet Jong

Human Resource Manager
Corporate Services
chris1

Christopher Wan

Director of Facilities
Operations
Nicoleta

Nicolette Elia

Director of Operations
Robin Ravin

Robin Ravin 

Banquet Operations Manager
Binyas_cropped

Binyas Suem

Executive Sous Chef
Mas Rabaie_cropped

Mas Rabaie

Security Manager
Sylvester Sintan_cropped

Sylvester Sintan

Audio Visual (AV) Manager
Sales & Marketing
prem

Premala Danapakiam

Director of Sales & Marketing
Ivy_resized

Ivy Ling

Assistant General Manager, Sales
eric-2

Eric Chuo

Assistant General Manager, 
Business Development & Marketing
LIM JING QI

Lim Jing Qi

Senior Research & 
Business Development 
Executive

Laila Johari

Sales Manager

Kenneth Garai

Sales Manager
DSC_6746ed

Phoebe Tan

Sales Manager
IMG_5263

Syuriana Sadikin

Sales Manager
John Hii

John Hii

Senior Sales Executive
  • Incubating Innovation
  • Photo Gallery

CONFERENCE HALL

DINING

EXHIBITION HALL

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MEETING ROOMS

PUBLIC AREAS

RESTAURANT

WEDDING

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  • Incubating Innovation
  • Video Gallery

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  • Incubating Innovation
  • Media Releases
  • Tue
    27
    Oct
    2020
    Mon
    01
    Nov
    2021

    BCCK Implements Zero-Tolerance Policy Against Corruption

    Photo 1

    The Borneo Convention Centre Kuching (BCCK) continues to implement its zero-tolerance policy against all forms of corruption and bribery, updating the Centre’s code of Ethics to adhere to the new provision, Section 17A of the Malaysian Anti-Corruption Commission (MACC) Act 2009.

    Section 17A encourages integrity and good governance in organisations as they conduct business activities to ensure the prevention of corruption within the organisation, holding organisations responsible for the conduct of the employees or associates involved in any dubious business activities.

    The Management of BCCK has long adopted anti-corruption practices as a part of the Centre’s effort to manage and govern staff conduct pertaining to provisions stated in MACC Section 17A.

    The Centre has produced an Anti-Bribery and Corruption Policy and Guideline, called “The Manual”, explicitly detailing the principles of the organisation, providing guidance to employees of all levels on how to handle improper solicitation, bribery and other corrupt activities that they may face in the course of business.

    Under the guidance of the BCCK Procurement Department, all contractors, subcontractors, consultants, agents, representatives and other performing work services on behalf of BCCK will be expected to comply fully to the guidelines depicted in the manual, in accordance with the provisions of MACC Act 2009.

    “This manual is to empower our staff with basic knowledge on how to combat bribery and to protect themselves from any uncomfortable situations they may find themselves in when conducting business, by providing them with guidelines on how to respond to illegal solicitation as well as offering them protection through our whistleblowing policies,” said the CEO of BCCK, Eric van Piggelen.

    As a part of the ongoing campaign against corruption, the Human Resource Department and Finance Departments have also produced visual aids such as screen savers as well as training and workshop on the matter.

    “While the classes and the manual itself do not constitute as legal advice, we are using these methods to make it clear to our staff that when it comes to integrity, their actions are their responsibility and the consequences they face are severe. If there are any gray areas they are unsure about, we emphasise ‘when in doubt, ask’,” said Joseph Chung, Chief Financial Officer of BCCK.

    All employees will be required to participate in these anti-corruption workshops in due time, as a part of the Centre’s corruption prevention policies.

  • Mon
    14
    Sep
    2020
    Tue
    14
    Sep
    2021

    When It Comes To Events, Size Matters

    Photo 1


    The Borneo Convention Centre Kuching launched its “Size Matters” Campaign this morning, officiated by the Minister of Tourism, Arts, Culture, Youth and Sports, YB Datuk Haji Abdul Karim Rahman Hamzah.

    Also attending the event was Datuk Hajjah Raziah Mahmud Geneid, the Chairman of Borneo Isthmus Development, Tan Sri Datuk Amar Wilson Baya Dandot, Executive Director of BCCK and Mr. Hii Chang Kee, Permanent Secretary of Tourism, Arts and Culture.

    The Size Matters Campaign highlights BCCK's position as the largest convention centre in Sarawak, spanning 13,175 square metres, as the ideal location for larger and safer events in the New Normal.

    “BCCK has enough “elbow room” to ensure the safety of our delegates. Even with current capacity restrictions, our great hall alone can seat over 550 people in a round table setting, with generous social distancing. You can comfortably hold your event here, large or small, without sacrificing safety, as we continue to adhere to all government mandated SOPs according to the latest developments from the ministry of health,” said Tan Sri Datuk Amar Wilson Baya Dandot during his speech.

    The Centre understands the economic impact of COVID-19 on the business events industry and has decided to maintain event package prices, for the benefit of clients and customers, despite capacity restrictions and the additional cost of health screenings and frequent sanitisation.

    To cater to the diversifying needs of clients, the Centre has also introduced a Virtual Meeting Package using BCCK’s best technology, offering half day meetings for RM2,000 and full day meetings for just RM3,000, to give clients more options to ensure a successful, safe and smooth meeting experience.

    Shortly after reopening the centre, BCCK was the venue for the Post COVID-19 Tourism Sectors Dialogue Session with the Ministry of Tourism, Arts and Culture Sarawak on June 22nd as well as the hybrid BESarawak: Tribal Gathering 2020 event on the 9th July. This upcoming November, BCCK will be the venue for the Asia Pacific segment of the Regional Hubs ICCA Congress 2020.

    “This year’s ICCA Congress will be the first Global hybrid experience that ICCA has ever organised, merging traditional with modern as we meet virtually from across the globe. We’re excited to be able to be the venue of choice for the Asia Pacific regional hub on this historic occasion. We are also happy to welcome ICCA back to our centre more, coming full circle from when we first hosted them for the 55th ICCA Congress in 2016,” Said Tan Sri Datuk Amar Wilson Baya Dandot.

    BCCK has also partnered with the Malaysia Convention & Exhibition Bureau (MyCEB) for the ‘Lets Meet tomorrow’ and ‘Let’s Meet Locally’ campaigns aimed at stimulating the domestic Business Events industry, and is working closely with the Sarawak Convention Bureau (SCB) and local business event industry members to spearhead local homegrown events focused on revitalising the industry on a state level.

    YB Datuk Haji Abdul Karim praised BCCK for its foresight in offering hybridised events, setting a precedent for others in the industry to follow, referencing the Hari Wanita Sarawak celebrations which took place in BCCK in August.

    “While enforcing social distancing and the usual safety measures, it was able to become a state-wide event that brought together women from all nine divisions of Sarawak through a virtual call,” YB Datuk Haji Abdul Karim said.

    YB Datuk Haji Abdul Karim spoke on local events and expressed positivity in Sarawak’s potential to cultivate business events industry into a self-sustaining ecosystem that can survive and thrive on its own.

    “I look forward to seeing the efforts of our local business events industry players bear fruit and lay the foundation for long term growth, not just for the time being but moving forward into post-covid era and beyond,” YB Datuk Haji Abdul Karim stated.

    Food safety has always been a huge aspect of BCCK’s operating systems, and the centre continues to hold to ISO 22000 standards. Now, the centre is enforcing enhanced hygiene processes and precautions during food storage, preparation and serving, to guarantee the safety and satisfaction of our customers with the new normal post Covid-19.

  • Wed
    19
    Aug
    2020
    Mon
    31
    May
    2021

    The Raintree Restaurant New Menu for Food Lovers

    Photo 1 Photo 3

    The Raintree Restaurant (TRR) at Borneo Convention Centre Kuching (BCCK) has launched a new menu, bringing a fresh palette of choices for Kuching food lovers.

    The new menu makes creative use of fresh local ingredients, incorporating it into local and international cuisine, from main courses to the desserts.  The food, coupled with the Restaurant’s bright and spacious ambience, promises a rewarding dining experience.

    This menu offers an expanded selection of vegetarian and vegan options. Aside from a diverse selection of salads, the restaurant offers dishes such as Vegan Chickpea Curry with Jacket Potatoes, Pasta Napolitana with Spring Vegetables, and Tandoori Paneer Skewers of marinated vegetables accompanied with Raita and Mango Salsa.

    The Restaurant has also taken into consideration the dietary needs of the diners, displaying easily understood labels for ingredients such as gluten, nuts, shellfish and dairy, for customers with allergies, food intolerances or specific preferences.

    The menu has been expanded to include a Children’s section, with dishes like Spaghetti Bolognese, Chinese style Fried Rice with egg, Breaded Chicken Wings, and Sandwiches with French Fries.

    Affordable set lunches will also be available, with a choice of main course between Wok Fried Kueh Teow, Bee Hoon, Yellow Noodles or Crispy Tomato Noodles, accompanied by a Dessert of the Day, for just RM25nett.

    For just RM35nett, diners can experience a three-course lunch with an appetiser, main course and a Dessert of the Day. Options for the appetisers would be between Caesar Salad and Mediterranean Chickpea Salad, while the selections for the Main Course includes Pan-Seared Sea Bass, Grilled BBQ spiced Chicken Burger with a side of French Fries, and traditional Beef Bolognese.

    A new selection of Raintree Skewers is also available, with mouth-watering options of Tandoori Chicken, Mexican-Style Jumbo Prawn and Authentic Beef skewers, served hot with servings of Hummus, fresh Salsa, coal-toasted Tortilla wraps and green salad.

    Customer favourites that will be returning to the menu are The Raintree Restaurant’s “Off the Coals” meat selections, with succulent choice cuts of Australian Grain-fed Beef and New Zealand Lamb, with savoury rubs and sauces.

    The Raintree Restaurant in BCCK is certified Halal by JAKIM, and ISO 22000 certified for food safety management standards, and will also be enforcing social distancing and other precautionary health and safety measures.

  • Fri
    31
    Jul
    2020
    Tue
    31
    Aug
    2021

    BCCK Appoints Director of Facilities

    Photo 1

    The Borneo Convention Centre Kuching (BCCK) has appointed Christopher Wan as Director of Facilities for the centre.

    “Christopher has been with us since 2009,” Said Chief Executive Officer of BCCK, Eric Van Piggelen. “As part of our continued effort to recognize dedicated talent, and reward employees that have shown integrity, and outstanding commitment, we are proud to appoint Christopher in this new role.”

    Formerly positioned as the Senior Manager, Corporate Services at the centre, Christopher’s experience in Management and Procurement puts him in good stead to maintain his responsibilities as the Director for the Central Procurement department, the Chairman for BCCK’s Integrated Management System, which includes ISO 22000 (Food Safety Management System), ISO 14001 (Environment) and ISO 9001 (Quality Management System and the additional caretaker of the maintenance of the centre’s building, facilities and equipment.

    As always, client and customer satisfaction remain at the forefront of BCCK’s drive, and the Director of Facilities has assured that his new appointment will come with renewed dedication towards customer safety and comfort within the facility by delivering new vibrant experiences when it comes to audio-visual, with the investment of new equipment. 

    Built in 2009, BCCK recently celebrated its 10th year anniversary. As time passes, ongoing maintenance has become a major focal point for the centre, to reverse the signs of aging, and maintain its competitive edge and attractiveness as a venue of choice for business events in the region.

    “Here at BCCK, we plan on staying ahead of the curve, anticipating the centre’s needs and meeting them before they become a hindrance to our customers or clients. This applies to everything from the centre’s facilities and amenities, to its appearance,” Said Eric Van Piggelen, the Chief Executive Officer of BCCK.

    The centre has already begun projects to look at the upgrading of the audio and visual facilities within the centre to ensure that all event organisers within the centre have best-in-class equipment at their fingertips.

    The centre is also continuing its efforts to adopt greener practices to reduce the Centre’s impact on the environment, by reviewing its Building Management System, and addressing energy saving opportunities, including phasing out fluorescent light bulbs and replacing with energy conserving LED alternatives, and practicing waste segregation, recycling and composting.

    “This will push towards essentially future-proofing the centre for many years, as we handle problems before they fully manifest themselves and cause damage to the centre, reducing our waste and carbon footprint, as well as staying ahead of the game by adopting advancements in industry-relevant technologies,” said Christopher.

    “This includes equipment, and subsequent support training, for our staff as well. We look to empower them with the knowledge and skills to become leading professionals in their craft, in turn providing our clients with impeccable service for any event.” Christopher continued.

    BCCK will continue implementing strict food safety and general safety measures, in line with the centre’s certifications in ISO 9001, ISO 22000 and ISO 14001. In addition to these safety measures, the Centre enforces COVID19 relevant precautions, such as social distancing, mandatory mask wearing, temperature checks, contact tracing and frequent sanitisation, in accordance with developing mandates set by the government.

  • Wed
    01
    Jul
    2020
    Thu
    31
    Dec
    2020

    In Post Covid19 Business Events, SIZE MATTERS

     Photo 2

    With the current Business Events environment, it goes without saying that “Size Matters”. As the largest Convention centre in Sarawak, the Borneo Convention Centre Kuching (BCCK) stands with 13,175 square metres of event space, ample parking areas, wide and high-ceilinged hallways, airy concourses and spacious rooms ranging from meeting rooms to large halls.

    With capacity limits still in place from the state and federal authorities due to the pandemic, BCCK offers clients with various layouts that can accommodate the maximum number of participants without compromising their health, thanks to the plentiful space in the Centre.

    Our signature Great Hall spans over 2,800 square metres and can comfortably and safely accommodate over 550 people or up to 240 people in a Classroom set up, with the required 1 metre space between each individual. In addition, we have 14 versatile meeting rooms that are perfect for mid to modest-scale events with theatre, classroom, boardroom, roundtable/cluster or u-shaped event layouts.  

    “Even with our abundant space, we will be following all limits set by the federal and state governments regarding maximum capacity in one event, which is currently set at 250 people. We look forward to the gradual reopening of our Centre, and as time goes on, we will be able to accommodate our clients to our full capabilities, with all safety requirements met,” Said Chief Executive Officer of BCCK, Eric van Piggelen.

    Despite the limitations of holding events, BCCK is positive on the outlook for the rest of the year and is ready to take on the challenge of holding events safely and comfortably in the new global environment.

    “We see ourselves rededicating ourselves to conventional events where people meet face to face in a physical location, with the added safety of health measures to protect everyone from potential risks. Humans still crave face-to-face interactions, and we don’t see it being completely replaced any time soon,” expressed the Executive Director of BCCK, Tan Sri Datuk Amar Wilson Baya Dandot.

    “We are also investing in virtual avenues for events, to compliment the face-to-face events. This can be very beneficial to our clients who would like to hold events for larger groups of people, while mitigating risk, as well as for clients who would like to overcome current travel restrictions,” Tan Sri Datuk Amar Wilson stated.

    Shortly after reopening the centre, BCCK hosted the Post COVID-19 Tourism Sectors Dialogue Session with the Ministry of Tourism, Arts and Culture Sarawak on June 22nd and the Ministry of Tourism Dialogue Session with Federal Tourism Minister on June 27th.

    BCCK looks forward to new events in the near future, and has taken up a partnership with the Malaysia Convention & Exhibition Bureau (MyCEB) for the ‘Lets Meet tomorrow’ and ‘Let’s Meet Locally’ campaigns, aimed at stimulating the domestic Business Events industry and to encourage new domestic events in Malaysia designed to appeal to local and regional audiences.

    The Centre will also continue to work closely with the Sarawak Convention Bureau (SCB) and other local business event industry members to spearhead local homegrown events focused on revitalising the industry on a state level.

    BCCK will continue to take every safety precaution to safeguard the health and safety of the Centre’s staff and customers, with measures such as temperature screening and contact recording, wearing a facemask at all times on the premises, maintaining adequate social distancing and readily available hand washing and sanitising areas.

    For added security and risk mitigation, the Centre sanitizes rooms after every event.

    Food safety has always been a huge aspect of BCCK’s operating systems, and the Centre continues to enforce strict hygiene processes and precautions during food storage, preparation and serving, to guarantee the safety and satisfaction of our customers.

    “We would like to thank our stakeholders and clients for their continuous support during the recent global situation, as we know this time period hasn’t been easy for anyone. We are eagerly looking forward to catering to their events and needs once more as we begin jump-starting the business events industry once more,” Stated Eric van Piggelen.

    Photo 1

  • Tue
    23
    Jun
    2020
    Thu
    31
    Dec
    2020

    BCCK Takes On The 'New Normal'

    Photo 1 - Aerial view of the Borneo Convention Centre Kuching

    Borneo Convention Centre Kuching (BCCK) has begun the complex task of reopening as an event venue, with the centre adopting new and improved standard practices, as well as participating in various campaigns to ensure safe meetings while also getting a head start in the ‘new normal’ in the global and local business events industry.

    The Centre has begun integrating new health and safety measures into BCCK’s present best practices, in addition to its current implementation of ISO-22000 (food safety management systems) and ISO-9001 (quality management systems).

    Now more than ever, Size Matters when it comes to venues, to safeguard clients against the possible risk of infection. As the largest venue in Sarawak, BCCK has spacious halls and wide walkways that are well equipped to hold larger events while maintaining social distance between individual event-goers.

    At BCCK, events, public areas and the restaurant are now under strict social distancing rules, while increased sanitisation of public areas and surfaces will be taking place. Health screenings and the comings and goings of visitors will be monitored, as mandated by the government for the safety of visitors and efficient tracking.

    The Centre’s comprehensive health and safety frameworks will be constantly reviewed and updated according to the latest information and protocol provided by the Malaysian Ministry of Health, taking into account best practices from around the world, as guidelines for organising business events and meetings in the new norm are being developed.

    The Centre has also partnered with the Malaysia Convention & Exhibition Bureau (MyCEB) for the ‘Lets Meet tomorrow’ and ‘Let’s Meet Locally’ campaigns, aimed at stimulating the domestic Business Events industry and to encourage new domestic events in Malaysia designed to appeal to local and regional audiences.

    BCCK will also be working closely with the Sarawak Convention Bureau (SCB) and local business event industry members to spearhead local homegrown events focused on revitalising the industry on a state level.

    “As a whole, on both a national and state scale, I believe the authorities have been doing a phenomenal job at stemming the onslaught of Covid-19. As the country starts to reopen, it is our responsibility as a venue to ensure that we continue to minimise the health risks for our clients while also providing them an avenue to bring people together, safely and comfortably,” stated the Executive Director of BCCK, Tan Sri Datuk Amar Wilson Baya Dandot.

    “We are confident in BCCK’s safety measures and their effectiveness in keeping our clients safe, and we are confident that as a venue, with the aid of partners such as MyCEB and SCB, we will be able to take on the new terrain that is the global Business Events industry post-pandemic,” said Chief Executive Officer of BCCK, Eric Van Piggelen.

    For the past 10 years, BCCK has always been instrumental in being the catalyst for development and expansion in the Business Events industry in Sarawak. With these measures in place, we look forward to reviving the stalled Business Events industry and contributing once more to Sarawak’s economy.

  • Wed
    04
    Mar
    2020
    Fri
    05
    Mar
    2021

    BCCK Launches Largest Ramadan Buffet in Malaysia

    Photo 3

    The Borneo Convention Centre Kuching (BCCK) launched its Ramadan Buffet 2020 today, announcing the menu for “Juh Sungkei di BCCK”. Attending the launch were BCCK’s Chairman, Datuk Hajjah Raziah binti Mahmud Geneid, Chief Executive Officer Eric Van Piggelen, corporate clients and members of the media.

    “Juh Sungkei di BCCK” has been Malaysia’s largest Ramadan buffet for ten years now, with over 38,000 diners attending in 2019, and is BCCK’s largest annual food event. The buffet is slated to take place April 24th to May 20th.

    “While our early prices remain the same, starting from just RM50nett per person, we are proud to continue to provide excellent food, service and ambiance to our diners, providing them with an amazing dining experience that will keep them coming back for more,” said Nicollete Elia, Director of Operations for the Ramadhan buffet and BCCK.

    “Dining has also been made easy with our online dining booking system which has been online since 2015, allowing customers to get instant access to our promotional prices on the go. It is our goal to make the process of booking and dining as seamless and effortless as possible for our customers. Diners can now scan their e-vouchers directly from their mobile devices, making it more convenient for them as well as cost and waste efficient by going green, in addition to our ongoing organic composting practices,” said Nicollete .

    Corporate clients have the option of purchasing open dated or fixed dated vouchers. Open dated vouchers are priced at RM99nett and RM90nett for the Great Hall and Meeting Room respectively.

    Fixed date vouchers are only available for the first week of Juh Sungkei, from 24th to 30th April, and are priced at RM90nett for the Great Hall and RM80nett for our meeting rooms. Corporate clients will also receive one free voucher for every 10 fixed date vouchers purchased.

    The buffet voucher will be priced from RM50nett per person for online booking, while walk-ins are RM120nett per adult and RM50nett per child (5-12 years) for the Great Hall, and RM100nett and RM45nett respectively for the Meeting Room.

    This year’s culinary theme covers a range of local and international cuisine, with endless delicacies such as Whole Roasted Lamb, Slow Roast Beef Topside in Sweet Hoi Sin Marinate, Roasted Crispy Duck and Chicken, Stewed Lamb in Claypot, Pak Lo Duck and a vast selection of chicken, fish and vegetable curries cooked in a Claypot.

    The buffet features a wide assortment of international dishes such as Lebanese Shawarma, Arabian Manakish, Hong Kong Steamed Dim Sum, Spanish Poultry Paella Rice, Korean Kimchi Chicken Stew and a selection of our local favourites like Beef and Chicken Satay, Beef Rendang, Daging Masak Hitam, Stir Fried Butter Prawns, Bubur Lambuk, Bubur Pedas and much more.

    Diners can book their Ramadan dining with immediate effect on BCCK’s mobile-friendly website www.bcck.org.my where diners can select their preferred dining area for immediate booking or call BCCK’s dedicated reservation line 082-392889 (9am to 8pm).

    BCCK is certified halal by Sarawak Islamic Affairs Department (JAIS) and has certification in ISO 22000:2005 Food Management Systems, Malaysian Standard 1480:2007 Hazard Analysis and Critical Control Point (HACCP) System. Its facilities provide for all diners from all backgrounds from ample hassle-free parking to prayer rooms for Maghrib prayers and ambient dining space.

  • Tue
    04
    Feb
    2020
    Fri
    05
    Mar
    2021

    BCCK Produces Halal Assurance System Manual

    Photo 1

    CEO of BCCK, Eric Van Piggelen (centre left) and BCCK’s Halal Committee after the first meeting of 2020.

    The Borneo Convention Centre Kuching (BCCK) remains committed to adhering to national Halal standards by completing a Halal Assurance System Manual (HAS Manual), providing guests and clients with peace of mind to carry out their events, safe in the knowledge that all products and services are conscientiously vetted and monitored.

    Jabatan Agama Islam Sarawak (JAIS) produced their approved Halal Assurance System Manual (Manual Prosedur Pensijilan Halal Malaysia - MPPHM) in mid-2019, as guidance for users on the requirements that must be met for an organization to apply and maintain their Halal Certification, according to the Malaysian Standard MS1500 (Halal Food - General Requirement).

    One of the significant criteria set by JAIS is for all HALAL certified organization to have their own set of HAS Manual which will be a complete guideline on its HALAL Policy and standard procedures practised by the organization.

    Adhering to the halal certification procedures introduced by JAIS has been essential with BCCK since its inception ten years ago and now the BCCK Halal Committee has created the centre's HAS Manual as a guideline for all policies and staff to ensure halal standards are kept in the centre.

    The Manual was drafted based on the MPPHM by BCCK’s Halal Committee, with the guidance and assistance from JAIS Officers.

    The team completed the manual on 20th January 2020, spearheaded by the committee’s Halal Executive, Dyg Masnaisa Abg Junaidi, reviewed by committee Chairman Ahmad Rizal Yaman, and approved by the CEO of BCCK, Eric Van Piggelen.

    This Manual contains BCCK’s Halal policies in the sourcing for halal-certified suppliers and ingredients, as well as all the required terms and conditions pertaining to Halal Certifications that meets the standards set by JAKIM, the State Department of Religious Affairs (JAIN) and the Islamic Religious Affairs Council (MAIS)

    “At the centre of our services provided, we have always emphasised the importance of being a halal venue, so that we can cater to our Muslim customers and their religious obligations,” said Datuk Hajjah Raziah Mahmud-Geneid, Chairman of the Borneo Isthmus Development Sdn Bhd (BID).

    Besides HALAL certifications, BCCK has also adopted international quality standards and practices such as ISO 22000:2005 Food Safety Management System in 2014 and HACCP certification in 2012, ensuring the safety, cleanliness and quality of the food it serves.

  • Thu
    30
    Jan
    2020
    Sun
    31
    Jan
    2021

    Celebrating Family at BCCK Grand Reunion Buffet Dinner

    Photo 2 Photo 4 

    Chinese New Year Eve was celebrated with fanfare and bountiful food at the Borneo Convention Centre Kuching (BCCK) Grand Reunion Buffet Dinner this January 24th from 6:30 to 10:00pm.

    The buffet was lively with over 700 diners attending in BCCK’s Great Hall, renewing family ties and strengthening bonds while sharing the last meal before the new year, together.

    The night was launched with a lively lion dance, followed by a Yee Sang toss to wish prosperity, health and good fortune in the new year. Initiating the Yee Sang toss were the Executive Director of BCCK, Tan Sri Datuk Amar Wilson Baya Dandot, and Chief Executive Officer Eric Van Piggelen.

    The buffet featured stalls serving roasted chicken, roasted lamb, Sarawak laksa, fried nian gao, chicken and beef satay, tang yuan, ABC and Cendol and Taiwan fried dumplings. Appetizers included crowd favourites such as prawns on ice, Thai beef salad, baby octopus, marinated chicken pasta, Gado-gado with peanut sauce, Kerabu with prawn, rojak and much more.

    Hot Items during the night gave a Sarawakian twist to a Chinese New Year feast, offering dishes such as Pak Lo duck, Nyonyak Chicken Curry, Salted Egg Fish Fillet, Ayam Pansuh, Prawn with oats, beef rendang as well as glutinous rice and dabai fried rice.

    The desserts for the night were the traditional Mandarin oranges and pineapple tarts, and an assortment of cupcakes and puddings, crème caramel, tiramisu, fresh fruits and Sago Gula Melaka.

    BCCK’s Chinese New Year Lunch and Dinner will be taking place on January 25th to 27th at The Raintree Restaurant and from January 28th to February 8th in one BCCK’s halls, with outside catering options as well.

    BCCK’s famous Ramadhan buffet, “Juh Sungkei di BCCK,” will be back again this April. Online reservations will be available at www.bcck.org.my, and call the general line at 6082-392888 for updates.

    If you’re looking for a Lunar New Year Grand Reunion dinner in the coming year, look no further than Borneo Convention Centre Kuching and experience a jovial reunion dinner buffet in BCCK’s unforgettable atmosphere and delicious food.

     

    Photo 3 Photo 1

  • Tue
    21
    Jan
    2020
    Wed
    30
    Dec
    2020

    BCCK Researcher Named ICCA Researcher of the Year

    BCCK

    Photo 1

    The Borneo Convention Centre Kuching’s (BCCK) Research Officer, Priscilla Wong, has been named the International Congress and Convention Association (ICCA) Researcher of the Year for 2019.

    Earlier in the year, Priscilla was named the ICCA Researcher of the Month for March 2019, which qualified her to be considered for Researcher of the Year, for which she was awarded due to her commitment to research and data collection.

    “We are proud that our research officer is being recognised not just for her contribution to our convention centre, but also for her contribution to our fellow business events industry players in Sarawak and associations on a global scale, who have access to the ICCA database on meetings and conventions,” said Chairman of BCCK, Datuk Hajjah Raziah binti Mahmud-Geneid.

    The ICCA researcher of the month is chosen through measuring the updates provided to ICCA’s online database. At the end of the year, the most prolific researcher is selected from the 12 researchers of the month to be the Researcher of the Year.

    ICCA has been rewarding researchers since 2012, encouraging ICCA members and researchers to share their meetings information and experiences with their peers, which bolsters the international business events industry and community.

    “We truly hope that Priscilla can become an inspiration for other fellow ICCA members. Her efforts help to build on the quality and quantity of our online database,” mentioned Paula Ko, an ICCA Manager of Data Research.

    “I am happy to congratulate Priscilla for her dedication to her research, and we look forward to using the indispensable insights her research has contributed to continue to bring BCCK to the forefront of Business Events in the region, and beyond,” Said Chief Executive Officer of BCCK, Eric Van Piggelen.

    According to Priscilla, she understood the importance of contributing data to the ICCA database, and focused particularly the frequency of her updates, to keep the information relevant and accurate.

    “Although the process of getting the correct information requires effort and is time-consuming, this correct information actually makes things easier for all ICCA members,” Priscilla stated.

    ICCA is the global association leader for the international meetings industry and specialises in the international association meetings sector, offering unrivalled data, education, communication channels, and business development and networking opportunities since 1963.

  • Incubating Innovation
  • Testimonials

The 5-day conference focused on two major areas; scientific sessions (keynote session, plenary session, oral and poster presentation) and technical visits. AAAP congress is considered a platform where the largest number of animal scientists and professionals meet to discuss current advances in all topics and disciplines of animal sciences (and aquaculture). There was also a special satellite symposium on swiftlet story.

The scientific and technical programs offer 6 plenary sessions, 2 meetings, one-day technical tour to 4 different locations, 30 oral presentation sessions, and 3 poster sessions for three days.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

  • ·         Facilities provided by BCCK impressed us
  • ·         Friendly staff is another element to be considered

What is the most rewarding experience/aspect of the event?

  • ·         At least 80% – 85% participation is from oversea
  • ·         Full support of Sarawak state government

How had BCCK helped your organisation in organising the event?

Organise the hall, rooms, type of seating, food, friendly staff during dining.

If you could describe your event organising experience with BCCK in 5 words, what would they be?

Cool, friendly, helpful, pleasant environment and well-equipped facilities.

Asian Australasian Animal Production Congress (AAAP) 1st – 3rd August 2018

Diverse topics of cutting-edge research and innovation in biomedical engineering, healthcare technology R&D, translational clinical research, technology transfer and entrepreneurship, and biomedical engineering education. The conference program featured mini symposia, workshops, invited sessions, oral and poster sessions, sessions for students and young professions, sessions for clinicians and entrepreneurs, and exhibits from vendors and universities.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

Competitive pricing, good ambience, excellent facility, ease of access and above all friendly faces.

What is the most rewarding experience/aspect of the event?

Knowing that the conference is hosted by a very experienced team.

How had BCCK helped your organisation in organising the event?

BCCK understood every need of a conference organizer. The team at BCCK was also very proactive and provided a lot of solutions during the operations of the conference.

How is BCCK different from other venues?

There was a sense of pride /belonging which was noticeable in all staff. Everyone knew their part and did it to the best of their ability. I’ve not seen this in my past experience.   

Was there a particular incident/service which impressed your committee and yourself?

Julia and Tracy ensured that the event went on smoothly during the 3 days we were there. It’s as if they read my mind on the things which we required (and how it ought to be done) and they got it done for us. Rom also went out of his way to ensure we had a presentable schedule – nicely printed on an A0. Naturally, these 3 individuals could not have accomplished much had it not been for the team spirit and sense of belonging clearly seen amongst the staff at BCCK.   

If you could describe your event organising experience with BCCK in 5 words, what would they be?

Borneo Way. Enjoyable. Highly Recommendable.

Biomedical Engineering and Sciences (IECBES) 3rd – 6th December 2018

International ICT Infrastructure and Digital Economy Conference Sarawak (IDECS) 2017

The International ICT Infrastructure and Digital Economy Conference Sarawak (IDECS) 2017 was the first-of-its-kind international ICT conference in Sarawak. IDECS 2017 was Sarawak Chief Minister YAB Datuk Amar Abang Haji Abdul Rahman Zohari Bin Tun Datuk Abang Haji Openg’s launch pad to develop a sustainable digital economy in the state. IDECS 2017 brought forth the state government’s vision to make a strategic shift in the state’s economic transformation by embracing digital economy so as to keep up with the current global digital business trend.

The two-day conference featured 19 established speakers who are the leading experts in the field of digital economy. More than 30 exhibitors, either experts or actively utilising digital technologies in their businesses, participated in IDECS. Attracting more than 1,500 delegates, the attendees included senior civil servants, business leaders, young entrepreneurs, think tanks and university students.

The BCCK spoke to the IDECS 2017 organiser, Dr. Asleena Haji Helmi, Sarawak Centre of Performance Excellence Chief Executive Officer, to understand how the Centre had facilitated the organisation of this state-initiated event.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

As the leading MICE venue in the state, the BCCK is fully equipped to meet the needs of almost any style and size of event. Its unique “ririk leaf” roof design aptly symbolises elements from our rainforests. The BCCK is indeed the best venue for international conferences like IDECS and the like.

What was the most rewarding experience/aspect of the event?

The teamwork from everybody made the event a success and worthwhile.

How had BCCK helped your organisation in organising the event?

Being an official venue for major events for the State Government, BCCK officers were very professional in attending to all our requests.

How is BCCK different from other venues?

BCCK provides versatile areas and exclusive use of spaces – with multiple breakout rooms for small meetings and a great hall for massive gatherings of up to thousands.

Was there a particular incident/service which impressed your committee and yourself? If yes, please elaborate.

I would definitely recommend BCCK – the staff were very professional, friendly and knowledgeable. The options, layout and sizes of the rooms were great for our type of conference but would also work for a range of different types of conferences. There were also spaces for dinner and a drinks reception. The food was equally great.

If you could describe your event organising experience with BCCK in five words, what would they be?

Fun, hard work but great and worth it!

 

IDECS 2017Dr. Asleena Haji Helmi, SCOPE CEO

SHEDA PROPERTY EXPO 2018 is a comprehensive and activity-filled 3-day event aimed at experienced, new and potential house buyers and investors. The Expo featured attractive and wide-ranging properties from landed and strata residential properties to villas, commercial developments and resort property, both within and beyond Sarawak, extending to Singapore, Australia and the UK. The Expo is the perfect avenue to connect developers to prospective house buyers and property investors.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

  • ·         The only well-equipped Convention Centre in Kuching
  • ·         Convenience and free parking area
  • ·         Helpful & responsible staff  

How had BCCK helped your organisation in organising the event?

Help to advertise, promote expo at no cost not only at BCCK website but in any ongoing and upcoming event.  

What else can BCCK do to accommodate your future event organisation needs?

We value the relationship between BCCK and SHEDA and we hope that this relationship could contribute to strengthen year by year.

How is BCCK different from other venues?

Because the facilities BCCK provided are more presentable and can meet every expectation.

Sarawak Housing and Real Estate Developer’s Association (SHEDA) 6th – 8th July 2018

Upcoming Events

  • International Digital Economy Conference Sarawak (IDECS) 2020

    International Digital Economy Conference Sarawak (IDECS) is an annual conference which is hosted by the Sarawak State Government in collaboration with Sarawak Multimedia Authority. IDECS 2020 marks the 4th instalment of the digital economy conference in Sarawak with the theme “Data & Innovation Accelerating Social & Economic Prosperity”. The conference will be held on 7 – 8 October 2020 at Borneo Convention Centre Kuching (BCCK), Kuching, Sarawak, Malaysia. In light of the global pandemic COVID-19, IDECS 2020 will be hybrid where day 1(7th October 2020) is a live event at BCCK with only 500 participants attending and other will be via Webinar. For Day 2 (8th October 2020), all track will be via Webinar.

  • 59th ICCA Congress: Asia Pacific Regional Hub

    Re-imagining the future of global events and it all starts here, as this year the ICCA Congress is being transformed into a hybrid experience like no other. As part of ICCA's interactive Congress ‘Road to Kaohsiung’ programme, they are inviting the entire global ICCA community to connect with each other and explore new ideas, formats and technologies. The 59th ICCA Congress is themed “Transforming Global Events Together” because if the industry comes together, they can reimagine and guide the future of global events. But this can't be achieved alone, it requires the entire global ICCA community to connect, and so the decision to have regional hubs was made. The future of the industry is up to the entire ICCA Community.

  • World Engineering, Science and Technology Congress (ESTCON)

    ESTCON is a biennial congress organised by Universiti Teknologi PETRONAS (UTP). ESTCON 2021 is the 6th edition since it was first held in 2010. This congress is an excellent centre stage for knowledge sharing, intellectual discussions and networking on various areas of interest; for all academics, researchers, scientists, engineers, interest groups and industry experts from all around the world. This year’s theme is ‘Science, Technology and Humanities: Reinventing the Future’ which covers covers a wide range of fields in innovation, engineering, and technology as well as in humanities addressing the latest trends and challenges facing the world in embracing the Fourth Industrial Revolution.

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Want to know more?

If you’d like to know more, organise a site visit or put a hold on a space, enquire below and we will  respond on the next business day.

Submit your questions to us:

*Indicates required field note.

Discuss these options with our sales team:

  • The Sales Team
  • +6082 392 888

Borneo Convention Centre Kuching
The Isthmus, Sejingkat,
93050 Kuching,
Sarawak, Malaysia

Careers at BCCK

Borneo Convention Centre Kuching (BCCK) aims to set benchmarks and we need talented, committed and professional people to contribute to the growth of our company.

This is a high profile venture, and for anyone within the event, conference, service and hospitality industry, this would be an opportunity be part of something special. BCCK is a state of the art iconic building, offering elegant and flexible facilities for our delegates and clients, and also for our employees.

Position Description Closing Date
Application Form: Apply Online

Interested candidates are invited to complete the Application Form and forward your detailed resume (stating your current and expected salary), and a current passport sized photograph attached, to the attention of the Human Resources Manager at:

Useful Contacts

  • Immigration & Tourism Department

    Tingkat 1 & 2, Bangunan Sultan Iskandar
    Jalan Simpang Tiga
    93550 Kuching, Sarawak

    Tel: (60) 82 230 280
    Fax: (60) 82 428 606

  • Sarawak Tourism Board

    Plaza Aurora, Level 4, Jalan McDougall,
    Taman Budaya,
    93400 Kuching, Sarawak

    Tel: (60) 82 423 600

  • Sarawak Government

    Level 20 , Wisma Bapa Malaysia
    Petra Jaya, 93502 Kuching
    Sarawak, Malaysia

    Tel: (60) 82 441 957
    Fax: (60) 82 441 677

  • Sarawak Convention Bureau

    Level 3, Plaza Aurora,
    Lot 20, Section 30, Jalan McDougall,
    93000 Kuching, Sarawak

    Tel: (60) 82 242 516

Central Procurement Team

Our aim is to seek value for money in our transactions with suppliers and to give quality and value to our customers. We are constantly open to new initiatives and ideas. Please contact us if you would like to become part of the “BCCK family of suppliers”.

Want to become a supplier of BCCK?

At BCCK, we are constantly looking for new suppliers in food, beverage, fixtures and fittings, transportation, and rentals. If any interested parties, please complete the New Supplier Information form (attached), and email this to francis.chua@bcck.com.my so that we can register your company on our vendor database.Suppliers who meet our criteria will be invited to discuss commercials and invited in any future tender exercises and supplier information days.

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Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Borneo Convention Centre Kuching (BCCK) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of BCCK. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, BCCK takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

PRIVACY NOTICE

Borneo Convention Centre Kuching’s Commitment to Privacy

Borneo Convention Centre Kuching (“BCCK”) respects your right to privacy of the information and personal data provided by you to BCCK. This Privacy Notice sets out how BCCK uses and protects your personal data in accordance with Personal Data Protection Act 2010 (“PDPA”).

Your personal data is classified as confidential and can only be disclosed by BCCK where it is authorized by you, permitted by any laws (including regulations, standards, guidelines and/or obligations) applicable to BCCK.

Types of Personal Data Collected by BCCK

Personal data shall be any information to identify an individual and the types of personal data BCCK collects depends on the circumstances of collection, nature of the service requested and/or transaction undertaken. It includes but not limited to:

  • Personal information (Salutation/title, name, identification card details, passport details, date of birth, gender, race, citizenship, marital status);
  • Contact details (Telephone contact numbers, mobile phone numbers, email address, address);
  • Financial information (Bank account number, income tax number, credit card or debit card information, latest audited/management financial statements, credit reports from credit reporting agencies),
  • Education background, employment background;
  • Names and particulars of the authorized officers, directors, shareholders, beneficial owners, business registration, country of incorporation, where applicable;
  • Relationship with other data subject/third parties;
  • Goods and Services Tax registration number;
  • Information about your opinion about BCCK’s products, services or staff;
  • Under certain circumstances, we may also collect sensitive personal data if:
    • BCCK need it to provide you with a specific product or service; or
    • You are applying for employment with BCCK.

Methods Used by BCCK to Collect Your Personal Data

BCCK obtain your personal data when you request for information pertaining to BCCK’s products and services through including but not limited to:

  • Correspondences via emails, letters, telephone calls, conversation with BCCK’s staff;
  • Participation in BCCK’s Event competition;
  • Provide feedback or comments via Guest Feedback Form, Survey Form or any marketing materials;
  • Register interest on business opportunities, career opportunities, tender participation;
  • Event publication at BCCK or BCCK’s website where you have given your consent and permission;
  • From publicly available sources;
  • From both local and outside Malaysia financial or legal related institutions, suppliers, business associates, social networks and/or other similar representatives, industry or related associations where you have given your consent for disclosure;

Methods Used by BCCK to Collect Your Personal Data from Our Website

A) IP Address
When you access BCCK’s website, BCCK may use your IP address to help identify you but will not collect any personal data from you including your email address. IP address is only used to gather broad demographic information.

B) Contact Us Form
BCCK’s Contact Us Form requires you to provide your personal data such as name, email address in order for us to respond to your messages or enquiries.

C) Cookies
BCCK use traffic log cookies to identify which pages you find useful. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. You can choose to accept or decline cookies. Most web browser automatically accepts cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Personal Information about Third Parties

If at any time you supply BCCK with personal information about another person, you should ensure that you are authorized to do so and you agree to inform that person who BCCK is, that BCCK may use and disclose that personal information and that they may gain access to it should BCCK hold that information.

Links to Other Websites

BCCK’s website may contain links to other website of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, BCCK cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and check the privacy notice applicable to the website in question.

Purpose of Processing Your Personal Data

BCCK uses your Personal Data to support and enhance our relationship with you. We will also use your Personal Data for various general purposes including but not limited to the following:

  • To respond to your enquiries;
  • To investigate any nature of complaints received from you in our initiative to provide a better and quality products and services;
  • To enable you to make purchase at BCCK’s website;
  • For processing payments and receipts;
  • Marketing and communicating with you regarding products, services and/or any promotions offered by BCCK;
  • To assess your application for any of our products or services;
  • To meet any legal or statutory obligation;
  • Research and statistical analysis (including behavioral analysis);
  • Due diligence check for employees, suppliers, vendors, IT hardware and software provider prior to contracting their services or purchasing their products;
  • Design and organize promotions/ events for customers’ participation including the process of selecting winners, distribution/delivery of gifts and prize giving ceremonies;
  • Retrieving, recording and storing for internal/external audit purposes;
  • For the purpose of satisfying the terms and conditions of employment contracts with BCCK;
    • The administration and management of salary, medical and other employment benefits; and
    • CCTV footage, in particular, may also be used for the following purposes:
    • For quality assurance purposes;
    • For public safety and security;
    • Detecting and deterring suspicious, inappropriate or unauthorized use of BCCK facilities, products, services and/or premises;
    • Detecting and deterring criminal behavior; and or
    • Conducting incident investigations.

Consent

BCCK only collect personal information about you that is necessary to perform our functions and activities. If you do not provide this information or consent to certain use of your personal information, we may not be able to provide you with the product or services that you want or process your application for employment or facilities or establish any business dealings with you.

Your consent can be expressed verbally or in writing, or implied by your actions.

At any given time, you have the right to revoke your consent for receiving marketing promotional materials and/or marketing promotional emails by notifying us through writing or email to us.

Third Parties Disclosure

It is our commitment to keep your sensitive personal data confidential and we will not trade or sell your personal data to third parties. BCCK may be obliged to disclose your personal data including but not limited to:

  • Other subsidiaries and related companies within BCCK’s group of companies;
  • Third parties authorized by you;
  • Data processing services (locally or outside Malaysia);
  • Marketing campaigns prize winners’ names to the media and BCCK’s website;
  • Credit reporting agencies, and in the event of default, to debt collection agencies;
  • Financial service providers;
  • Any person or any legal institution, which is required by law, rule, regulation, court order and under any guidelines issued by regulatory or other authorities;
  • Legal and other professional advisers of any party mentioned above.

Data Security

BCCK is committed to ensuring that your information is secure and assures that your personal data will not be disclosed without your consent. To prevent unauthorized access or disclosure, practical measures have been taken to ensure our staff, officers, third parties mentioned above who are involved in collecting and uses your personal data will comply with the terms of this Privacy Notice.

Personal Data Retention Duration

BCCK will keep your personal data for a time frame which is necessary for the fulfillment of the purpose of which it was needed or to comply with legal, regulatory, accounting and internal requirements.

If BCCK no longer require your personal information, after the expiry of the relevant retention period, we would take all reasonable steps to ensure that all personal data is destroyed or deleted.

Data Access & Correction

At BCCK we are committed to ensure that that all your personal data is correct and up-to-date. Please direct your request for access to your personal data, personal data update and/or correction, limit the processing of your personal data, queries, concern, comments, and suggestions on improvement pertaining to PDPA to pdpa@bcck.com.my

Changes to Privacy Notice

BCCK may at its discretion amend this Privacy Notice without giving prior written notice but such amendments will be notified via our website whilst adhering to PDPA. You are encouraged to review this Privacy Notice periodically to stay updated.


Updated on 03.01.2018



NOTIS PRIVASI

Komitmen Privasi Borneo Convention Centre Kuching

Borneo Convention Centre Kuching ("BCCK") menghormati hak anda untuk privasi maklumat dan data peribadi yang anda berikan kepada BCCK. Notis Privasi ini menetapkan bagaimana BCCK menggunakan dan melindungi data peribadi anda menurut Akta Perlindungan Data Peribadi 2010 ("PDPA").

Data peribadi anda diklasifikasikan sebagai sulit dan hanya boleh didedahkan oleh BCCK sekiranya diizinkan oleh anda, dibenarkan oleh mana-mana undang-undang (termasuk peraturan, piawaian, garis panduan dan/atau kewajipan) yang berkenaan dengan BCCK.

Jenis Data Peribadi yang Dikumpul oleh BCCK

Data peribadi adalah sebarang maklumat yang boleh digunakan untuk mengenal pasti individu dan jenis data peribadi yang dikumpul oleh BCCK bergantung kepada keadaan pengumpulan, jenis perkhidmatan yang diminta dan / atau transaksi yang dijalankan. Ia termasuk tetapi tidak terhad kepada:

  • Maklumat peribadi (Gelaran, nama, butir-butir dokumen pengenalan seperti kad pengenalan atau pasport, tarikh lahir, jantina, bangsa, kewarganegaraan, taraf perkahwinan);
  • Maklumat untuk dihubungi (Nombor telefon, nombor telefon bimbit, alamat e-mel, alamat);
  • Maklumat kewangan (nombor akaun bank, nombor cukai pendapatan, maklumat kad kredit atau kad debit, penyata kewangan beraudit terkini, laporan kredit daripada agensi pelaporan kredit);
  • Latar belakang pendidikan dan/atau pekerjaan;
  • Nama dan butir-butir pegawai, pengarah, pemegang saham, pemilik benefisial, pendaftaran perniagaan, negara di mana syarikat diperbadankan, mana yang berkenaan;
  • Hubungan dengan subjek data / pihak ketiga yang lain;
  • Nombor pendaftaran Cukai Barang dan Perkhidmatan;
  • Maklumat mengenai pendapat anda tentang produk, perkhidmatan atau kakitangan BCCK;
  • Di bawah keadaan tertentu, BCCK juga mungkin mengumpul data peribadi yang sensitif jika:
    • BCCK memerlukannya untuk memberi anda produk atau perkhidmatan tertentu; atau
    • Anda memohon pekerjaan dengan BCCK.

Kaedah yang digunakan oleh BCCK untuk Mengumpul Data Peribadi Anda

BCCK akan mengumpul data peribadi anda apabila anda meminta maklumat mengenai produk dan perkhidmatan BCCK daripada pelbagai sumber termasuk tetapi tidak terhad kepada:

  • Surat-menyurat melalui e-mel, surat, panggilan telefon, perbualan dengan kakitangan BCCK;
  • Penyertaan dalam acara pertandingan BCCK;
  • Maklum balas atau komen melalui Borang Maklumbalas Tetamu, Borang Peninjauan atau apa-apa bahan pengiklanan;
  • Pendaftaran minat terhadap peluang perniagaan, peluang perkerjaan, penyertaan tender;
  • Penerbitan acara di BCCK atau laman web BCCK di mana anda telah memberikan persetujuan dan kebenaran anda;
  • Dari sumber yang boleh didapati secara awam;
  • Dari institusi kewangan atau agensi perundangan di dalam dan luar Malaysia; pembekal, rakan perniagaan, rangkaian sosial dan/atau perwakilan yang serupa, industri atau persatuan yang berkaitan, yang diizinkan oleh anda.

Kaedah yang digunakan oleh BCCK untuk Mengumpul Data Peribadi Anda dari Laman Web BCCK

A) Alamat IP
Apabila anda melayari laman web BCCK, BCCK boleh menggunakan alamat IP anda untuk mengenal pasti anda tetapi tidak akan mengumpul sebarang data peribadi daripada anda termasuk alamat e-mel anda. Alamat IP hanya digunakan untuk mengumpulkan maklumat demografi secara luas.

B) Borang Hubungi Kami
Borang Hubungi Kami (BCCK) memerlukan anda memberikan data peribadi anda seperti nama, alamat e-mel supaya BCCK dapat membalas mesej atau pertanyaan anda.

C) Cookies
BCCK menggunakan cookies untuk mengenal pasti halaman yang mungkin berguna untuk anda. Ini membantu kami menganalisis data mengenai trafik laman web dan meningkatkan kesesuaian laman web BCCK untuk keperluan pelanggan. Anda boleh memilih untuk menerima atau menolak cookies. Kebanyakan pelayar web menerima cookies secara automatik, tetapi anda juga boleh mengubahsuai pelayar web anda untuk menolak cookies sebagai pilihan anda. Ini mungkin menghalang anda daripada memanfaatkan sepenuhnya laman web ini.

Maklumat Peribadi mengenai Pihak Ketiga

Jika pada bila-bila masa anda membekalkan BCCK dengan maklumat peribadi mengenai individu lain, anda harus memastikan bahawa anda dibenar untuk berbuat sedemikian dan anda bersetuju untuk memaklumkan kepada individu tersebut, bahawa BCCK boleh menggunakan dan mendedahkan maklumat peribadi berkenaan dan bahawa mereka boleh mendapat akses sekiranya BCCK menyimpan maklumat tersebut.

Pautan ke Laman Web Lain

Laman web BCCK mungkin mengandungi pautan ke laman web lain. Walau bagaimanapun, sebaik sahaja anda menggunakan pautan ini untuk meninggalkan laman web BCCK, anda perlu ambil perhatian bahawa BCCK tidak mempunyai kawalan terhadap laman web lain dan laman web tersebut tidak ditadbir oleh Notis Privasi ini. Oleh itu, BCCK tidak bertanggungjawab atas keselamatan dan privasi terhadap sebarang maklumat yang anda berikan semasa melawat laman web tersebut. Anda harus berhati-hati dan menyemak notis privasi laman web yang berkenaan.

Tujuan Memproses Data Peribadi Anda

BCCK menggunakan Data Peribadi anda untuk meningkatkan taraf perkhidmatan & hubungan BCCK dengan anda. BCCK juga akan menggunakan Data Peribadi anda untuk pelbagai tujuan umum termasuk tetapi tidak terhad kepada yang berikut:

  • Menjawab sebarang pertanyaan anda;
  • Menyiasat sebarang aduan daripada anda sebagai inisiatif BCCK untuk menyediakan produk and perkhidmatan yang berkualiti;
  • Membolehkan anda membuat pembelian di laman web BCCK;
  • Untuk pemprosesan pembayaran dan resit;
  • Memasarkan dan berkomunikasi dengan anda mengenai produk, perkhidmatan dan / atau sebarang promosi yang ditawarkan oleh BCCK;
  • Menilai permohonan anda untuk mana-mana produk atau perkhidmatan BCCK;
  • Untuk memenuhi sebarang kewajipan undang-undang atau berkanun;
  • Kajian dan analisis statistik (termasuk analisis tingkah laku);
  • Pemeriksaan usaha wajar untuk kakitangan, pembekal, vendor, pembekal perisian dan perkakasan IT sebelum memasuki kontrak perkhidmatan dengan mereka atau membeli produk daripada mereka;
  • Mereka bentuk dan menganjurkan promosi / acara untuk penyertaan pelanggan termasuk proses pemilihan pemenang, pengedaran / penyampaian hadiah dan upacara penyampaian hadiah;
  • Pengambilan semula, merekod dan menyimpan untuk tujuan audit dalaman / luaran;
  • Untuk tujuan memenuhi terma dan syarat kontrak pekerjaan dengan BCCK;
  • Pentadbiran dan pengurusan gaji, faedah perubatan dan faedah pekerjaan lain; dan
  • Rakaman CCTV, khususnya, yang boleh juga digunakan untuk tujuan berikut:
    • Tujuan jaminan kualiti;
    • Keselamatan awam;
    • Mengesan dan mencegah penggunaan kemudahan, produk, perkhidmatan dan / atau premis BCCK secara mencurigakan, tidak sesuai atau tidak dibenarkan;
    • Mengesan dan mencegah tingkah laku jenayah; dan/atau
    • Menjalankan siasatan kejadian.

Keizinan

BCCK hanya mengumpul maklumat peribadi yang diperlukan mengenai anda untuk melaksanakan fungsi dan aktiviti BCCK. Jika anda tidak bersetuju kepada penggunaan maklumat peribadi tertentu anda atau tidak memberikan maklumat ini, BCCK mungkin tidak dapat memberikan anda produk atau perkhidmatan yang anda inginkan atau memproses permohonan anda untuk pekerjaan atau kemudahan atau menjalankan sebarang urusan perniagaan dengan anda.

Persetujuan anda boleh dinyatakan secara lisan atau secara bertulis, atau tersirat melalui tindakan anda.

Pada bila-bila masa, anda mempunyai hak untuk membatalkan persetujuan anda untuk menerima bahan pemasaran dan / atau pemasaran e-mel dengan memberitahu kami melalui menulis atau e-mel kepada BCCK.

Pendedahan Data Peribadi Kepada Pihak Lain

Ini adalah komitmen kami untuk memastikan data peribadi sensitif anda sulit dan kami tidak akan menjual atau menjual data peribadi anda kepada pihak ketiga. BCCK mungkin diwajibkan untuk mendedahkan data peribadi anda termasuk tetapi tidak terhad kepada:

  • Anak syarikat lain atau syarikat berkaitan dalam kumpulan BCCK;
  • Pihak ketiga yang diizinkan oleh anda;
  • Perkhidmatan pemprosesan data (di dalam atau luar Malaysia);
  • Nama-nama pemenang hadiah kempen pemasaran kepada media dan laman web BCCK;
  • Agensi pelaporan kredit, dan sekiranya berlaku keingkaran pembayaran, kepada agensi pemungut hutang;
  • Institusi kewangan;
  • Mana-mana individu atau institusi perundangan, yang dibenarkan oleh undang-undang, peraturan, perintah mahkamah dan di bawah mana-mana garis panduan yang dikeluarkan oleh pihak berkuasa pengawalseliaan atau pihak berkuasa lain;
  • Penasihat undang-undang dan penasihat profesional lain daripada mana-mana pihak yang tersebut di atas.

Keselamatan Data

BCCK komited untuk memastikan maklumat peribadi anda selamat dan memastikan bahawa data peribadi anda tidak akan didedahkan tanpa keizinan anda. Untuk mengelakkan akses atau pendedahan tanpa kebenaran, langkah-langkah praktikal telah diambil untuk memastikan kakitangan, pegawai, dan pihak yang terlibat dalam mengumpul dan memproses data peribadi anda akan mematuhi terma Notis Privasi ini.

Tempoh Penyimpanan Data Peribadi

BCCK akan menyimpan data peribadi anda untuk jangka masa yang diperlukan untuk memenuhi tujuan yang diperlukan atau mematuhi keperluan undang-undang, pengawalseliaan, perakaunan dan tujuan dalaman.

Sekiranya BCCK tidak lagi memerlukan maklumat peribadi anda, selepas tamat tempoh penyimpanan yang berkenaan, BCCK akan mengambil semua langkah yang munasabah untuk memastikan bahawa semua data peribadi dimusnahkan atau dihapuskan.

Akses Data & Pembetulan

Di BCCK, kami komited untuk memastikan bahawa semua data peribadi anda adalah tepat dan terkini. Sila hantar permintaan anda untuk mengakses, kemaskini dan/atau membetulkan, hadkan pemprosesan data peribadi anda, dan/atau sebarang pertanyaan, keprihatinan, komen, dan cadangan mengenai peningkatan PDPA ke pdpa@bcck.com.my

Perubahan kepada Notis Privasi

BCCK akan mengemaskini Notis Privasi ini tanpa sebarang notis tetapi pindaan tersebut akan dimaklumkan melalui laman web BCCK. Anda digalakkan untuk menyemak Notis Privasi ini dari semasa ke semasa.


Kemaskini pada 03.01.2018