• Incubating Innovation
  • This is Our Story

Meetings, conferences, events and exhibitions in all their forms are ultimately to serve only one common function. To bring people together, encourage conversation and create connections. Connections that will allow people to create ideas, share thoughts and collaborate.

As organizations around the world seek to be more innovative, and compete more and more on creativity, we approached the question of innovation from a totally unique perspective. Instead of exploring the capacity of an individual alone or in group to innovate, we try instead to identify the spaces that have historically led to unusual rates of creativity and innovation. Places such as the Coffee Houses during the age of enlightenment or the Salons of modernism. Spaces where minds serendipitously come together connect and produce great ideas. And with this in mind, we would like to introduce Borneo Convention Centre Kuching, the unique convention centre. A space created among the tranquility of the tropical rainforest where any distractions that will take focus away from simply being innovative are kept at a distance but yet still easily accessible. Being secluded however does not mean disconnection. The centre is equipped with the latest in communication technologies with wireless internet enveloping the whole area, cutting ledge LAN infrastructure and the latest in Audio/Visual technology to ensure any and all collaboration that happens inside, are widely visible outside. All this to realise the belief we have that collaborative innovation can be at its peak if held in the correct environment. Every part of BCCK is designed to be an environment for the inquisitive. An environment that encourages people to think broadly and generally about challenges and one in which participants can feel free to follow their curiosity. Equally important, it seeks to be an environment where people can connect with each other.
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  • Our Board of Directors

The caretakers of nature’s advancement.

BCCK is what it is today and will become what it will be tomorrow under the passionate care of our directors.

B6H_6347 Portrait_1 B6H_6359resized B6H_6350_resized2 LOMO TENGKUresized

Datuk Hajjah Raziah @ Rodiah binti Mahmud-Geneid

Dato Steve Ng

Tan Sri Datuk Amar Wilson Baya Dandot

YM Dato’ Seri Tengku Zainal Adlin bin Tengku Mahamood

Chairman

Director

Director

Director

  • Incubating Innovation
  • Our Passionate Team

Powered by people.

True to any organization, our people will always be our strength. And each and every member is passionately dedicated to meet any challenges and exceed all expectations.

Eric Van Piggelen_croppedr

Eric Van Piggelen

Chief Executive Officer
Finance and ICT

Joseph Chung

Chief Financial Officer

Wayne Kho

Finance Manager

Sylvester Tan

ICT Manager
Human Resource
Ahmad Rizal Yaman

Ahmad Rizal Yaman

Human Resource Director

Janet Jong

Human Resource Manager
Corporate Services
chris1

Christopher Wan

Senior Manager - Corporate Services 
Manager (Procurement, Risk, Quality)
Operations

Luqman Nul Hakim

Event Planning Manager

John Engkatesoo

F&B Operations Manager
Robin Ravin

Robin Ravin 

Banquet Operations Manager 
desmond1

Desmond Antony Davies

Executive Chef
Binyas_cropped

Binyas Suem

Executive Sous Chef
Mas Rabaie_cropped

Mas Rabaie

Security Manager
Sylvester Sintan_cropped

Sylvester Sintan

AV Tech Service Executive
Sales & Marketing
prem

Premala Danapakiam

Director of Sales & Marketing
Pei Wee Shiung

Pei Wee Shiung

Senior Sales Manager 
eric-2

Eric Chuo

Research & Development 
Manager

Laila Johari

Sales Manager

Kenneth Garai

Sales Manager
DSC_6746ed

Phoebe Tan

Sales Manager
IMG_5263

Syuriana Sadikin

Sales Manager
Winnie

Winnie Kii

Sales Executive
John Hii

John Hii

Sales Executive
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CONFERENCE HALL

DINING

EXHIBITION HALL

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MEETING ROOMS

PUBLIC AREAS

RESTAURANT

WEDDING

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  • Incubating Innovation
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  • Incubating Innovation
  • Media Releases
  • Mon
    10
    Dec
    2018

    Borneo Convention Centre Kuching Awarded AIPC Gold Quality Standards Certification

    10th October 2018 

    The Borneo Convention Centre Kuching (BCCK) is proud to announce that it is now a member of an elite group of 23 AIPC convention centres from a total of 190 venues in the world to be awarded the AIPC Gold Quality Standards Certification. BCCK will be the second convention centre in Asia to be recognized by AIPC’s Quality Standards Programme, which is a phenomenal feat for a venue from the second tiered city of Kuching, Sarawak.

    BCCK Chief Executive Officer, Eric van Piggelen said the AIPC Quality standards clearly benchmarks against global excellence. “Since we started 2009, the centre has hosted over 1,500 events and welcomed over 1.9 million guests, through its doors. We constantly strive to give both our organisers and delegates the best experience when holding events with. We are thus extremely delighted to receive the honour as the second convention centre within Asia to have achieved this milestone. This result is a testament to the commitment and hard work of our team here in BCCK, culminating in BCCK being accorded this award and setting global standards for the business events industry in Kuching Sarawak”.

    He further added, “This comes hot on the heels of BCCK having recently been accorded with their ISO 14001 certification, which is further testament to our commitment in global quality standards”.

    "The AIPC Quality Standards program was developed as an industry-specific certification for confirming and documenting a centre's accomplishments in key areas of convention centre performance, and is the only such specifically purposed form of certification in the industry", said AIPC President Aloysius Arlando. "The Borneo Convention Centre Kuching is to be congratulated on having achieved the gold level in their audit as this demonstrates to owners, colleagues and clients that they are addressing international standards of performance in their management procedures".

    The audit involves assessment in ten key areas including customer service, quality of facilities and operations, employee relations, health, safety, security and emergency response, financial integrity, community relations, environmental responsibility, industry relations and supplier relations.

    Christopher Wan, appointed Chairman of the committee said, “Any journey towards excellence will require a reality check, a plan of action, and the persistence to realise this plan. Along the way, this involved the transformation of mindsets, keeping the cross functional team players consistently energized, and inspiring positive gains in thought and deed. This framework has given us the tools to dig deep, deliver sustained results, and manage our future impact on our stakeholder, the community and destination”.

    Over the past nine years, BCCK as a convention venue has emerged as a strong contender amongst the country’s second-tier cities’ convention centres. AIPC Gold coupled with our ISO 22000, ISO 9001 and ISO 14001 of qualifications would consolidate our position as a progressive centre in ensuring and exceeding our client satisfaction and service delivery in the business events landscape of both Sarawak and Malaysia.

  • Fri
    07
    Dec
    2018

    BCCK’s Ongoing Commitment to Quality Through ISO Standards

    IMG_3530

    2nd October 2018

    Borneo Convention Centre Kuching first opened its doors in 2009, with much excitement and anticipation on its first foray towards making Kuching city a hub for business events. One of the commitments BCCK undertook then was to ensure that their service delivery and quality standards would always be top notch and on par on an international playing field for the State of Sarawak.

    Now, close to ten years later, BCCK has managed to exceed this commitment to international quality standards and practices with BCCK achieving the ISO 22000:2005 Food Safety Management System & HACCP certification in 2012 which validates their ability to control food safety hazards in order to ensure that food is safe at the time of human consumption. This ties in perfectly with BCCK’s Halal certification which features permanently as part of their best practices in assuring that these standards are adhered to at all times to meet the requirements of the Sarawak Islamic Council.

    The next step forward for BCCK was to delve into the client experience when organizing events in BCCK. With a sole emphasis on meeting and exceeding a client’s satisfaction, BCCK thus earned the ISO 9001:2008 Quality Management System certification in 2013. These standards took BCCK to a whole new level in ensuring client satisfaction which was further evident with BCCK garnering the International Conference Award for Excellence (Below 1,000 delegates) and Purpose-Built Convention and Exhibition Centre Award for Excellence (Below Gross 15,000 sqm of total saleable space) at the rAWr Awards 2015 and 2017 and being confirmed as one of the 17 finalists at the 2018 AIPC Apex Award competition for ‘Best Client rated Convention Centre’.

    Today, BCCK is delighted to announce that it has recently achieved their third ISO certification, ISO 14001:2015 Environmental Management Systems (EMS), which revolves around environmental responsibility and continuous improvement in environmental performance. Achieving the certification demonstrates that BCCK is in it for the long haul and are taking steps towards global sustainability, with a key focus on preserving the world’s resources for our future generations.

    In September 2017, the centre initiated a synergistic collaboration with a leading farm situated in Kuching to manage its food waste via a bioconversion process. The segregated waste is recycled to organic fertilizers used to grow pesticide, chemical-free plants and herbs to meet their aims. This not only eliminates the surrounding waste, but also curbs the depth of the existing landfills and incinerations, thereby cutting down the harmful factors that affect the environment. BCCK has also garnered much needed support from their food suppliers and some have chosen to work with the farm, a great step for the community in the long run.

    BCCK Chief Executive Officer Eric van Piggelen said “Environmental sustainability features significantly on BCCK’s agenda and we are motivated to reduce and minimize any negative impact of our day to day operations on the environment. We currently have the assurance of ISO management systems from the appointed vendor to process, salvage and turn our waste into re-useable materials, which bodes well with our efforts to be environmentally sustainable”.

    He further added, “BCCK remain committed to ensuring our adherence towards maintaining and exceeding the best quality standards with the maintenance of these international certifications. ISO 14001:2015 will become the tool to integrate environmental issues, preserving the local biodiversity and ecosystems and to safeguard the environment from harm and degradation”.

    The implementation of international standards furnished BCCK with the opportunity to look at their business practices in totality, and set a standard of excellence for our core services. “With a new era of ISO standards being adopted into the BCCK workplace environment, we can now drive towards a fully integrated approach to a culture of risk management, continual sustained improvement, and buy-in across the entire BCCK family, our supplier partners, and stakeholders. BCCK has newly established a permanent Quality Assurance (QA) team to focus on further enhancing our operation teams service delivery cycle ,” said Christopher Wan, BCCK Corporate Services Manager.

    This ties in nicely with BCCK having been named as one of the 17 finalists in the 2018 edition of the prestigious AIPC Apex Award competition for “Best Client Rated Convention Centre”. “This recognition affirms our position as Borneo’s leading convention centre, a title which our passionate and dedicated team strives to live up to every day,” said Christopher Wan.

  • Mon
    03
    Dec
    2018

    Foodies Get Ready to Be Spoiled with Tantalising New Menu from The Raintree Restaurant

    for pr

    17th July 2018

    Borneo Convention Centre Kuching (BCCK) new Executive Chef Desmond Davies has launched a new scrumptious menu to give guests an exceptional and memorable dining experience at the award-winning restaurant.

    Desmond and his team have created a sophisticated selection of menus, entrée highlights include Seared Duck Breast served with a tangy pineapple salsa, pea puree and sesame marinated rice vermicelli; and Crabmeat with Gazpacho served with fresh green apple, pickled red cabbage and tomato gazpacho.

    For mains, newly introduced dishes include Traditional Spanish Gambas with tiger prawns in olive oil, fresh herbs accompanied by crispy French bread; Wild Mushroom Cannelloni served in a light aniseed-coriander cream sauce with toasted sesame seed oil and soy reduction; and Duck Confit Ravioli a slow cooked duck meat filled pasta pillows on a roasted onion puree, crispy chicken skin tossed with napolitana sauce. In addition, the Mediterranean rack of Lamb have transformed into mouth-watering Mechoui rack of Lamb served with potato gratin, minted long bean puree and lamb neck pie. Lovers of sumptuous cuts of meat are not forgotten, the culinary team has developed new editions of dry rubs for our steaks, promised to electrify your taste buds.

    The burgers combo meal at a price of RM18.90 is a brand-new addition to The Raintree Restaurant menu. Options include BBQ Beef, Chicken Tikka or Spicy Fish Cake burger. Each burger combo is served with a choice of French fries, spicy sweet potato or yam wedges and a cordial drink.  It is the best choice for those just wanting a quick bite as it is served throughout the day. “No matter the occasion, whether business lunches, dinner with family or friends, the new menu has a little something for everyone,” said Eric Van Piggelen, chief executive officer of BCCK.

    The dessert menu now offers a delectable Rice Pudding with minted mango topped with warm palm sugar sauce presented in a chocolate casing; Cassava Mousse with lemon grass ice-cream and orange caramel sauce; creamy and silky Nutella Crème Brulee; Pavlova topped with fresh cream, crème patisserie and seasonal fruits; and Cassava Mousse with lemon grass ice cream and orange caramel sauce.

    The Raintree Restaurant open from 11am – 10pm daily. For reservation, please call 082 -392 988.

     

     

     

     

     

     

     

     

     

     

     

  • Sat
    01
    Dec
    2018

    Borneo Convention Centre Kuching a Finalist in the 2018 AIPC Apex Award

    EricVP pict

    31st May 2018

    The Borneo Convention Centre Kuching (BCCK) has now been confirmed as one of 17 finalists in the 2018 edition of the prestigious AIPC Apex Award competition for “Best Client Rated Convention Centre”. This Award, which has been maintained by the International Association of Convention Centre (AIPC) for over 20 years, has achieved international recognition and respect due to the fact that competitors are rated entirely on the basis of a comprehensive set of ratings from centre clients tabulated by the global market research company Ipsos.

    “It is by no means an easy road to be recognized among the world’s best Convention Centre’s and we are already humbled and proud that BCCK is among the 17 finalists in the 2018 edition of the prestigious AIPC Apex Award competition. The final standings will be revealed at the Annual AIPC event which is held in London this year,” says Eric Van Piggelen, CEO of BCCK.

    “Our team has worked extremely hard over the years to ensure we operate at the highest standards possible and this news allows us to dream even bigger. I am immensely proud of my entire team at BCCK. We will continue to be a catalyst for Business events in our great State of Sarawak”

    “The AIPC Apex Award has a long and highly respected history in the meetings market which means the winner gains a great deal of respect from peers and leverage in the market, said AIPC President Aloysius Arlando. “This of course translates into better business prospects – but experience has shown that it doesn’t end there. It is also a source of pride amongst staff and a boost in community appreciation, both of which are also of great benefit to a centre, and that’s why being a finalist is in itself a real accomplishment”.

    Arlando noted that for 2018 Ipsos has surveyed over 1843 client references put forward by participating centres – a significant sample that illustrates the comprehensive nature of client polling. “This means that we are talking about a very strong basis for the evaluation of competitors, and again, the reason for the credibility of this award”.

    The final determination of the Apex Award winner will be made in advance of its presentation at the 2018 AIPC Annual Conference in London UK in early July.” The Apex Award is a crowning achievement, which is why it is so intensely contested and comprehensively judged”, said Arlando.

    AIPC is an association comprising over 185 international convention centres in some 60 countries world-wide. Its mission is to encourage, support and recognize excellence in convention centre management and to maintain a range of programming that addresses this mission.    

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Page 1 of 212

ASIA FOR ANIMAL (AfA) CONFERENCE BORNEO 2015

AfA Conference Borneo 2015 is the platform for delegates across the Asia-Pacific to gather to facilitate long-term positive changes in the field of animal welfare and wildlife management. The conference aims to provide a platform for those working on animal welfare and wildlife management in this region to network, exchange ideas and build lasting collaborations. By sharing experiences, information and technology, delegates are therefore able to develop practical and viable strategies to address the key challenges related to animal welfare and wildlife management particularly in developing countries.

“The Asia for Animals Conference (AfA) Borneo 2015 was a milestone for SSPCA, being the largest and most representative Asian animal welfare conference. Once again, SSPCA enjoyed another round of good working partnership with the BCCK team, efficient service and facilities during this event; just as we experienced it during our World Animal Groove (WAG) Music Festivals the past three years.

Meeting the expectations of our clients was paramount and the BCCK team readily facilitated our needs, especially on dealing with the participating NGOs. We were pleased with the meals served during the five-day event, which had to be fully vegan. BCCK was able to provide a selection of interesting vegan recipes that made great meals for the conference delegates. ”

- Dona Drury Wee, President, Sarawak Society for the Prevention of Cruelty to Animals  (SSPCA)

AfA 2015

ASEAN INTERNATIONAL FILM FESTIVAL & AWARDS GALA NIGHT 2015

The ASEAN International Film Festival and Awards (AIFFA) is a premier film festival, which made its debut in 2013. Held in Kuching, Sarawak, Malaysia, the biennial film festival celebrates the best of films around the ASEAN region. The Gala Night held at Borneo Convention Centre in Kuching on the last night. Fourteen awards will be given out, one of which is the Spirit of ASEAN Award, awarded to a film that embodies the best of ASEAN. Datuk Michelle Yeoh was the inaugural recipient of AIFFA’s Lifetime Achievement Award in 2013 and this year the honourable guest is Dato Jackie Chan.

More than 300 media exposures throughout AIFFA 2013, valued at more than USD20 million, made its presence felt among the ASEAN public. It is also a great opportunity to network among the film fraternity here at the BCCK.

“The AIFFA Gala Night brings together ASEAN’s silver screen stars and top brass in celebration of their works and achievements. BCCK with its high-end facilities has the means to deliver the prestige – ambience and set-up – associated with a gala event. The gala nights in 2013 and 2015 went very well thanks to the BCCK team which did an impressive job to ensure that.

The rates accorded for the use of venue, facilities as well as food and beverage service were certainly value for money.

The fact that we were able to attract international superstars such as Tan Sri Michelle Yeoh and Dato Jackie Chan to AIFFA shows that Kuching has the mettle to pull off prestigious events.

With Kuching’s own world-class MICE venue like BCCK and unique architectural treasures such as the Old Courthouse and award-winning Sarawak Cultural Village – where exhibitions, workshops, and seminars on film making were held – Kuching seems set fair to be the go-to events destination in this region.”

- Mary Wan, Director Corporate Services, Ministry of Tourism Sarawak

AIFFA 2015

24TH ASIAN & OCEANIC CONGRESS OF OBSTETRICS & GYNAECOLOGY

The Asian & Oceanic Congress of Obstetrics & Gynaecology, organized by the Asia & Oceania Federation of Obstetrics & Gynaecology is to provide the latest strategies to the industry to come over the challenges, and provided participants the opportunity to learn insights from the experts to go a long in this profession, by attending this program they gained the latest approaches and techniques that they can use to improve the performance of the business.

“AOCOG 2015 saw the second congregation of the obstetrics and gynaecology fraternity from Asia and Oceania in Kuching. The successful 2012 Royal College of Obstetricians and Gynaecologists (RCOG) International Scientific Meeting in Kuching hosted at the BCCK convinced us that Kuching and BCCK complement each other in providing a different delegate experience – BCCK’s accommodating team and proximity to nature and eco-tourism spots met both the event and leisure expectations of delegates.

BCCK again proved its commitment during AOCOG 2015. The friendly and caring attitude of the BCCK team deserves a special mention; our food & beverage and audio-visual requirements were accommodated throughout. Everyone had a good time and we were delighted with the welcome cocktail reception hosted by BCCK for our VIP guest speakers.”

- Dr. Ravi  Chandran, Congress President, AOCOG 2015

AOCOG 2015

ASIAN OVERLAND SERVICES CONVENTIONS & EVENTS 2014

Asian Overland Services Conventions & Events (AOSCE) is a leading management company that caters professionally for meetings, incentives, conventions and events in Malaysia, and has managed numerous national and international events both locally and abroad.

Over the years, AOS Conventions & Events has amassed invaluable experience and built an impressive client due to recognition of AOSCE’s excellent service and delivery standards. AOS Program Specialist Eric Chuo recently sat down to share his experience with Borneo Convention Centre Kuching in hosting the recently concluded 8th International Symposium on Digital Earth 2013 organized by AOS here at BCCK.

What were the deciding factors that led to you choosing/recommending BCCK as the preferred venue for conferences?

BCCK is the only purposed built convention centre in Kuching that can cater to our meetings requirements.

Were there any challenges / concerns involved in organizing these conferences?

The convention centre’s service was epic and the only concern that we have is their location, which is about 10 – 15 minutes away from the city’s Central Business District. However, with BCCK’s support we were able to source for reliable shuttle transfer service for our participants. We felt that BCCK really rose up to the challenge as they contributed to our efforts in keeping all our participants “intact” throughout the event.

How has BCCK helped you in organizing these conferences?

We felt that the centre has an exceptional and experienced event planning team, good food as well as friendly and helpful staff that really kept the energy in our event alive.

What else can we do to accommodate you further?

Perhaps a tramline travelling towards Kuching CBD. 

How is BCCK different from other venues?

In our opinion, BCCK is the only venue who understands the needs of business events here in Kuching.

If you could describe your experience organizing with BCCK in 5 words, what would it be?

International settings surrounded by beautiful nature.

AOSCE 2014

BORNEO POST INTERNATIONAL EDUCATION FAIR 2014

The fifth iteration of The Borneo Post International Education Fair (BPIEF), which concluded on March 23 this year, saw a 30 percent increase in visitors with Borneo Convention Centre Kuching recording more than 10,000 guests to the fair. 88 educational institutions participated in BPIEF 2014, which was organized to complement the state government’s effort in bringing in various institutions from around the world so students and parents, including working adults, can have easy access to information for furthering their studies or getting certified for required job skills.

The Borneo Post Online were kind enough to provide feedback regarding the two-day fair:

What were the deciding factors that led to Borneo Post Online choosing BCCK as the venue for BPIEF?

“We felt that BCCK was a suitable venue because it has all the right facilities and amenities to cater for large exhibitions. Their staff also

have a reputation for being well-experienced in their support services.”

How has BCCK helped the Borneo Post in organizing the BPIEF?

“BCCK has helped tremendously in ensuring event day operations run smoothly, and are very accommodating of our requests to ensure exhibitors

are kept happy throughout the event.”

Was there a particular incident/service which impressed your committee and yourself? If yes, please elaborate?

“We were impressed by the ability of on-duty management staff to quickly make decisions on the spot to ensure that all events run smoothly and even

help in diffusing tension among exhibitors.”

How is BCCK different from other venues?

“It is a purpose built venue that lives up to its name.”

If you could describe your experience organizing with BCCK in 5 words, what would it be?

“Efficient, Professional, Convenience, Reliable &  Cordial.”

BPIEF 2014

International Biomass Conference Malaysia (IBCM) 2017

19 and 20 October 2017

The International Biomass Conference Malaysia (IBCM) is an international annual event that congregates key industry players, technology and solution providers, scientists and leading biomass stakeholders to share insights, explore business opportunities and partnership models to move the agenda of the biomass industry forward. With the theme of ‘Biomass Industry Revolution 4.0: Innovation-led Bio-based Economy’, the 2017 conference aimed to provide a platform to connect the perspectives of regional and global biomass communities and discuss the key market issues.

The BCCK had a chat with the IBCM 2017 organiser, National Innovation Agency Malaysia Assistant Vice President Nasreen Khanum Nawab Khan, to find out how the Centre had assisted them in the organisation of this event.

 

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

Size:  apart from the Great Hall which is really impressive, BCCK’s various meeting rooms enabled us to hold concurrent breakout sessions.

 

Flexibility: in the organisation of any events, delays and unpredictable issues are the norm.  The BCCK team had been very flexible and understanding during the process and they had been very accommodating. We simply enjoyed the best value for money hosting the event at BCCK.

Location: BCCK’s location in a peaceful area – away from the hubbub and yet not too far from the city centre – allowed the conference participants to focus on the conference during the day and enjoy the night activities downtown.

 

What was the most rewarding experience/aspect of the event?

We felt that BCCK was not just a service and venue provider; the staff were very much part of our organizing team and part of us.

 

How had BCCK helped your organisation in organising the event?

I have to salute the BCCK team at all levels as they displayed very high levels of professionalism throughout our event. You could really see everyone put in their utmost efforts, showing us that it was a privilege to serve us.

 

How is BCCK different from other venues?

The amount that we spent organising IBCM 2017 at BCCK was totally worth it. We received 200% level of service from the BCCK team.

 

If you could describe your event organising experience with BCCK in five words, what would they be?

Professional, smooth, fun, friendship, excellent.

 

 

IBCM 2017Nasreen Khanum, National Innovation Agency Malaysia Asst. Vice President

55th INTERNATIONAL CONGRESS AND CONVENTION ASSOCIATION (ICCA)

Kuching won the bid to be the host city for the 55th International Congress and Convention Association (ICCA) Annual Congress after a rigorous nine-month bid that commenced in 2012. Key role players in Malaysia’s business events industry including the Malaysia Convention and Exhibition Bureau (MyCEB), Sarawak Convention Bureau (SCB), Borneo Convention Centre Kuching (BCCK) and Kuala Lumpur Convention Bureau (KLCC) were instrumental as a national team in winning the bid in 2013

Business events professionals representing ICCA members from 59 countries descended on Kuching for four days of education sessions, regional chapter meetings and business exchange opportunities including leisure pursuits. The appointed locations included the BCCK for the ICCA Congress, the Kuching Waterfront for the welcome reception and Sarawak Cultural Village for the social event.

BCCK had a chat with ICCA Director Events, Mieke van Loenen to understand how the Centre had assisted ICCA to achieve the objectives of this high-profile international event and their experience in hosting the event at BCCK and in Kuching.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

The Malaysian bid team went through the full process of submitting the bid proposals and pitching their final presentation to the ICCA Board of Directors. The final decision on the winner (Kuching) was a vote amongst ICCA Board of Directors.

What were the challenges/concerns involved in organising the event?

My only real concern was the WIFI.

What was the most rewarding experience/aspect of the event?

Service levels were amazing.

The service levels rendered by the BCCK team were amazing.

How has BCCK helped your organisation in organising the event?

The operations team assisted us throughout, meeting each and every request in an efficient and effective manner. Every task was executed according to instructions. The team made it a point to clarify any uncertainties with the ICCA secretariat.

What else can BCCK do to accommodate your future event organisation needs?

Keep doing the same!

How is BCCK different from other venues?

Service levels are amazing, food is wonderful and the venue is very easy to navigate through.

Was there a particular incident/service which impressed your committee and yourself? If yes, please elaborate.

No incidents because of thorough planning. I was very impressed with the WIFI crew that was put in place for us.
If you could describe your event organising experience with BCCK in 5 words, what would they be?

 BCCK is Congress heaven!

ICCA 2016Mieke van Loenen, Director Events, (ICCA) 2016

24th IUPAC International Conference on Chemistry Education (ICCE) 2016

The International Conference on Chemistry Education, or ICCE, is a biennial chemistry education conference of the International Union of Pure and Applied Chemistry (IUPAC) that is being held all over the world.

ICCE 2016 was a major international science education event that attracted close to 600 local and overseas science educators from all over the world. It also included programmes and activities for teachers and students in schools. ICCE featured the presentation of research findings or innovations in science education to science educators, education practitioners and decision makers from all over the world.

The BCCK spoke with Chairman for IUPAC International Conference on Chemistry Education ICCE Datuk Dr. Soon Ting Kueh to understand how the Centre had assisted the ICCE Organising Committee to achieve the event’s objectives and their experience in hosting the event at BCCK and in Kuching.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

BCCK was chosen because it has excellent convention and meeting support facilities and infrastructure. Excellent supporting staff and services are also key factors.

What were the challenges/concerns involved in organising the event?

The main challenge was getting delegates from all over the world to gather in Kuching. Finance was also a major concern. Another concern was the logistics of transferring delegates from hotels to BCCK.

What was the most rewarding experience/aspect of the event?

Our most rewarding experience was when the delegates expressed their satisfaction and happiness on the conference. Their excellent review on the contents of the conference, networking opportunity, the venue and the city of Kuching, facilities and services, the food and banquet, and the ambience are testimony to the success of the conference.

How has BCCK helped your organisation in organising the event?

The Conference achieved its objective as your Centre provided excellent meeting facilities and hardware, and also good services and supporting staff.

What else can BCCK do to accommodate your future event organisation needs?

There is room for improvement in terms of ICT capacity and capability.

How is BCCK different from other venues?

Your centre stands out in the areas of meetings support services and operational staff.

If you could describe your event organising experience with BCCK in 5 words, what would they be?

We appreciate the excellent meeting support services and staff’s efforts.

ICCE 2016Datuk Dr. Soon Ting Kueh, Chairman for IUPAC International Conference on Chemistry Education ICCE 2016

International ICT Infrastructure and Digital Economy Conference Sarawak (IDECS) 2017

The International ICT Infrastructure and Digital Economy Conference Sarawak (IDECS) 2017 was the first-of-its-kind international ICT conference in Sarawak. IDECS 2017 was Sarawak Chief Minister YAB Datuk Amar Abang Haji Abdul Rahman Zohari Bin Tun Datuk Abang Haji Openg’s launch pad to develop a sustainable digital economy in the state. IDECS 2017 brought forth the state government’s vision to make a strategic shift in the state’s economic transformation by embracing digital economy so as to keep up with the current global digital business trend.

The two-day conference featured 19 established speakers who are the leading experts in the field of digital economy. More than 30 exhibitors, either experts or actively utilising digital technologies in their businesses, participated in IDECS. Attracting more than 1,500 delegates, the attendees included senior civil servants, business leaders, young entrepreneurs, think tanks and university students.

The BCCK spoke to the IDECS 2017 organiser, Dr. Asleena Haji Helmi, Sarawak Centre of Performance Excellence Chief Executive Officer, to understand how the Centre had facilitated the organisation of this state-initiated event.

What were the deciding factors that led to BCCK being chosen as the venue for the aforementioned event?

As the leading MICE venue in the state, the BCCK is fully equipped to meet the needs of almost any style and size of event. Its unique “ririk leaf” roof design aptly symbolises elements from our rainforests. The BCCK is indeed the best venue for international conferences like IDECS and the like.

What was the most rewarding experience/aspect of the event?

The teamwork from everybody made the event a success and worthwhile.

How had BCCK helped your organisation in organising the event?

Being an official venue for major events for the State Government, BCCK officers were very professional in attending to all our requests.

How is BCCK different from other venues?

BCCK provides versatile areas and exclusive use of spaces – with multiple breakout rooms for small meetings and a great hall for massive gatherings of up to thousands.

Was there a particular incident/service which impressed your committee and yourself? If yes, please elaborate.

I would definitely recommend BCCK – the staff were very professional, friendly and knowledgeable. The options, layout and sizes of the rooms were great for our type of conference but would also work for a range of different types of conferences. There were also spaces for dinner and a drinks reception. The food was equally great.

If you could describe your event organising experience with BCCK in five words, what would they be?

Fun, hard work but great and worth it!

 

 

IDECS 2017Dr. Asleena Haji Helmi, SCOPE CEO

SARAWAK CAREER AND TRAINING FAIR 2014

The Sarawak Career and Training (Scat) Fair 2014 was held on March 15-16 at the Borneo Convention Centre Kuching, was Office in collaboration with Tabung Ekonomi Gagasan Anak Bumiputera Sarawak (Tegas) and Yayasan Sarawak. The fair saw over 220 booths comprising 130 skills training institutions, 70 companies offering job vacancies, 10 agencies providing educational assistance and loans, and 10 government agencies involved in youth development, entrepreneurship and employability for graduates who are seeking for jobs participating in the fair. More than 35,000 visitors from Kuching, Samarahan, Serian and Sri Aman attended the event.

Why was Borneo Convention Centre Kuching (BCCK) chosen as the venue of SCAT Fair 2014?

The large space and the many rooms available for exhibition, interview and seminar is the most important criteria.

Kindly share with us feedback from your guests about that event.

BCCK implemented a coupon system for our exhibitors which was a good option, as our exhibitors could take turns for their meals. This worked out well for us and we received no complaints with regards to this exhibition.

Was there a particular incident/ service which impressed your committee and yourself? If yes, please elaborate.

Personally, I found that the staffs of BCCK were very helpful. Queries were answered immediately and problems were solved efficiently. 

If you could describe your experience organising with BCCK in 5 words, what would it be?

Excellent event management and services.

SCAT 2014
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Upcoming Events

  • Sarawak International Business Exhibition and Conference (SIBEC)

    Sarawak International Business Exhibition and Conference (SIBEC) 2018 is organized by the Sarawak Business Federation (SBF). Themed "Digital Technology Drives Business", the event is a platform for leaders in the digital revolution to share their expertise with participants. The conference will focus on industrial sectors central to the state's economic development, energy and power, trade and industry, as well as agriculture. 

  • Alliance for Healthy Cities (AFHC) Conference

    The Alliance for Healthy Cities Conference is a biennial event that is much anticipated by various actors and stakeholders of cities in the region and globally. It is an occasion where policy makers, planners, academics, NGOs and individuals get together to exchange ideas on how to better manage and run cities to ensure that all three dimensions of sustainability—social, economic, and physical environment—are properly managed in order to promote the health and wellbeing of the citizens. The theme of each Conference reflected the important local and global ideas and events affecting healthy cities as well as urban health topics at the time. In recognisance of the importance of the Sustainable Development Goals (SDGs) and the important roles that cities play in their realisation, the theme for AFHC Conference 2018 is “Our Cities, Our SDGs, Our Journey”.

  • HomeLove Home & Living Exhibition

    Your home is the place you long to be. It is where you share your most precious moments. That is why you strive to make it the best place that can be. HOMElove is the platform to realise this dream, the podium where exhibitors and homeowners meet. From simple decorations to furnishings or an elaborate total makeover of the entire house, HOMElove is the destination of choice to source for anything you need towards perfecting that dream home and beyond! HOMElove is kickstarted by an ever-expanding team of highly motivated individuals. Led by two pioneers with a combined industry experience of over a decade and a track record of having organised some of the most successful home and living exhibitions in the country, HOMElove is bound to be enthralling.

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Promotions

Want to know more?

If you’d like to know more, organise a site visit or put a hold on a space, enquire below and we will  respond on the next business day.

Submit your questions to us:

*Indicates required field note.

Discuss these options with our sales team:

  • The Sales Team
  • +6082 392 888

Borneo Convention Centre Kuching
The Isthmus, Sejingkat,
93050 Kuching,
Sarawak, Malaysia

Careers at BCCK

Borneo Convention Centre Kuching (BCCK) aims to set benchmarks and we need talented, committed and professional people to contribute to the growth of our company.

This is a high profile venture, and for anyone within the event, conference, service and hospitality industry, this would be an opportunity be part of something special. BCCK is a state of the art iconic building, offering elegant and flexible facilities for our delegates and clients, and also for our employees.

Position Description Closing Date
Application Form: Apply Online

Interested candidates are invited to complete the Application Form and forward your detailed resume (stating your current and expected salary), and a current passport sized photograph attached, to the attention of the Human Resources Manager at:

Useful Contacts

  • Immigration & Tourism Department

    Tingkat 1 & 2, Bangunan Sultan Iskandar
    Jalan Simpang Tiga
    93550 Kuching, Sarawak

    Tel: (60) 82 230 280
    Fax: (60) 82 428 606

  • Sarawak Tourism Board

    Lot 31, Jalan Masjid,
    93400 Kuching,
    Sarawak, Malaysia

    Tel: (60) 82 242 516
    Fax: (60) 82 242 519

  • Sarawak Government

    Level 20 , Wisma Bapa Malaysia
    Petra Jaya, 93502 Kuching
    Sarawak, Malaysia

    Tel: (60) 82 441 957
    Fax: (60) 82 441 677

  • Sarawak Convention Bureau

    Lot 31, Jalan Masjid,
    93400 Kuching,
    Sarawak, Malaysia

    Tel: (60) 82 242 516
    Fax: (60) 82 242 519

Central Procurement Team

Our aim is to seek value for money in our transactions with suppliers and to give quality and value to our customers. We are constantly open to new initiatives and ideas. Please contact us if you would like to become part of the “BCCK family of suppliers”.

Want to become a supplier of BCCK?

At BCCK, we are constantly looking for new suppliers in food, beverage, fixtures and fittings, transportation, and rentals. If any interested parties, please complete the New Supplier Information form (attached), and email this to francis.chua@bcck.com.my so that we can register your company on our vendor database.Suppliers who meet our criteria will be invited to discuss commercials and invited in any future tender exercises and supplier information days.

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Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Borneo Convention Centre Kuching (BCCK) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of BCCK. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, BCCK takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

PRIVACY NOTICE

Borneo Convention Centre Kuching’s Commitment to Privacy

Borneo Convention Centre Kuching (“BCCK”) respects your right to privacy of the information and personal data provided by you to BCCK. This Privacy Notice sets out how BCCK uses and protects your personal data in accordance with Personal Data Protection Act 2010 (“PDPA”).

Your personal data is classified as confidential and can only be disclosed by BCCK where it is authorized by you, permitted by any laws (including regulations, standards, guidelines and/or obligations) applicable to BCCK.

Types of Personal Data Collected by BCCK

Personal data shall be any information to identify an individual and the types of personal data BCCK collects depends on the circumstances of collection, nature of the service requested and/or transaction undertaken. It includes but not limited to:

  • Personal information (Salutation/title, name, identification card details, passport details, date of birth, gender, race, citizenship, marital status);
  • Contact details (Telephone contact numbers, mobile phone numbers, email address, address);
  • Financial information (Bank account number, income tax number, credit card or debit card information, latest audited/management financial statements, credit reports from credit reporting agencies),
  • Education background, employment background;
  • Names and particulars of the authorized officers, directors, shareholders, beneficial owners, business registration, country of incorporation, where applicable;
  • Relationship with other data subject/third parties;
  • Goods and Services Tax registration number;
  • Information about your opinion about BCCK’s products, services or staff;
  • Under certain circumstances, we may also collect sensitive personal data if:
    • BCCK need it to provide you with a specific product or service; or
    • You are applying for employment with BCCK.

Methods Used by BCCK to Collect Your Personal Data

BCCK obtain your personal data when you request for information pertaining to BCCK’s products and services through including but not limited to:

  • Correspondences via emails, letters, telephone calls, conversation with BCCK’s staff;
  • Participation in BCCK’s Event competition;
  • Provide feedback or comments via Guest Feedback Form, Survey Form or any marketing materials;
  • Register interest on business opportunities, career opportunities, tender participation;
  • Event publication at BCCK or BCCK’s website where you have given your consent and permission;
  • From publicly available sources;
  • From both local and outside Malaysia financial or legal related institutions, suppliers, business associates, social networks and/or other similar representatives, industry or related associations where you have given your consent for disclosure;

Methods Used by BCCK to Collect Your Personal Data from Our Website

A) IP Address
When you access BCCK’s website, BCCK may use your IP address to help identify you but will not collect any personal data from you including your email address. IP address is only used to gather broad demographic information.

B) Contact Us Form
BCCK’s Contact Us Form requires you to provide your personal data such as name, email address in order for us to respond to your messages or enquiries.

C) Cookies
BCCK use traffic log cookies to identify which pages you find useful. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. You can choose to accept or decline cookies. Most web browser automatically accepts cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Personal Information about Third Parties

If at any time you supply BCCK with personal information about another person, you should ensure that you are authorized to do so and you agree to inform that person who BCCK is, that BCCK may use and disclose that personal information and that they may gain access to it should BCCK hold that information.

Links to Other Websites

BCCK’s website may contain links to other website of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, BCCK cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and check the privacy notice applicable to the website in question.

Purpose of Processing Your Personal Data

BCCK uses your Personal Data to support and enhance our relationship with you. We will also use your Personal Data for various general purposes including but not limited to the following:

  • To respond to your enquiries;
  • To investigate any nature of complaints received from you in our initiative to provide a better and quality products and services;
  • To enable you to make purchase at BCCK’s website;
  • For processing payments and receipts;
  • Marketing and communicating with you regarding products, services and/or any promotions offered by BCCK;
  • To assess your application for any of our products or services;
  • To meet any legal or statutory obligation;
  • Research and statistical analysis (including behavioral analysis);
  • Due diligence check for employees, suppliers, vendors, IT hardware and software provider prior to contracting their services or purchasing their products;
  • Design and organize promotions/ events for customers’ participation including the process of selecting winners, distribution/delivery of gifts and prize giving ceremonies;
  • Retrieving, recording and storing for internal/external audit purposes;
  • For the purpose of satisfying the terms and conditions of employment contracts with BCCK;
    • The administration and management of salary, medical and other employment benefits; and
    • CCTV footage, in particular, may also be used for the following purposes:
    • For quality assurance purposes;
    • For public safety and security;
    • Detecting and deterring suspicious, inappropriate or unauthorized use of BCCK facilities, products, services and/or premises;
    • Detecting and deterring criminal behavior; and or
    • Conducting incident investigations.

Consent

BCCK only collect personal information about you that is necessary to perform our functions and activities. If you do not provide this information or consent to certain use of your personal information, we may not be able to provide you with the product or services that you want or process your application for employment or facilities or establish any business dealings with you.

Your consent can be expressed verbally or in writing, or implied by your actions.

At any given time, you have the right to revoke your consent for receiving marketing promotional materials and/or marketing promotional emails by notifying us through writing or email to us.

Third Parties Disclosure

It is our commitment to keep your sensitive personal data confidential and we will not trade or sell your personal data to third parties. BCCK may be obliged to disclose your personal data including but not limited to:

  • Other subsidiaries and related companies within BCCK’s group of companies;
  • Third parties authorized by you;
  • Data processing services (locally or outside Malaysia);
  • Marketing campaigns prize winners’ names to the media and BCCK’s website;
  • Credit reporting agencies, and in the event of default, to debt collection agencies;
  • Financial service providers;
  • Any person or any legal institution, which is required by law, rule, regulation, court order and under any guidelines issued by regulatory or other authorities;
  • Legal and other professional advisers of any party mentioned above.

Data Security

BCCK is committed to ensuring that your information is secure and assures that your personal data will not be disclosed without your consent. To prevent unauthorized access or disclosure, practical measures have been taken to ensure our staff, officers, third parties mentioned above who are involved in collecting and uses your personal data will comply with the terms of this Privacy Notice.

Personal Data Retention Duration

BCCK will keep your personal data for a time frame which is necessary for the fulfillment of the purpose of which it was needed or to comply with legal, regulatory, accounting and internal requirements.

If BCCK no longer require your personal information, after the expiry of the relevant retention period, we would take all reasonable steps to ensure that all personal data is destroyed or deleted.

Data Access & Correction

At BCCK we are committed to ensure that that all your personal data is correct and up-to-date. Please direct your request for access to your personal data, personal data update and/or correction, limit the processing of your personal data, queries, concern, comments, and suggestions on improvement pertaining to PDPA to pdpa@bcck.com.my

Changes to Privacy Notice

BCCK may at its discretion amend this Privacy Notice without giving prior written notice but such amendments will be notified via our website whilst adhering to PDPA. You are encouraged to review this Privacy Notice periodically to stay updated.


Updated on 03.01.2018



NOTIS PRIVASI

Komitmen Privasi Borneo Convention Centre Kuching

Borneo Convention Centre Kuching ("BCCK") menghormati hak anda untuk privasi maklumat dan data peribadi yang anda berikan kepada BCCK. Notis Privasi ini menetapkan bagaimana BCCK menggunakan dan melindungi data peribadi anda menurut Akta Perlindungan Data Peribadi 2010 ("PDPA").

Data peribadi anda diklasifikasikan sebagai sulit dan hanya boleh didedahkan oleh BCCK sekiranya diizinkan oleh anda, dibenarkan oleh mana-mana undang-undang (termasuk peraturan, piawaian, garis panduan dan/atau kewajipan) yang berkenaan dengan BCCK.

Jenis Data Peribadi yang Dikumpul oleh BCCK

Data peribadi adalah sebarang maklumat yang boleh digunakan untuk mengenal pasti individu dan jenis data peribadi yang dikumpul oleh BCCK bergantung kepada keadaan pengumpulan, jenis perkhidmatan yang diminta dan / atau transaksi yang dijalankan. Ia termasuk tetapi tidak terhad kepada:

  • Maklumat peribadi (Gelaran, nama, butir-butir dokumen pengenalan seperti kad pengenalan atau pasport, tarikh lahir, jantina, bangsa, kewarganegaraan, taraf perkahwinan);
  • Maklumat untuk dihubungi (Nombor telefon, nombor telefon bimbit, alamat e-mel, alamat);
  • Maklumat kewangan (nombor akaun bank, nombor cukai pendapatan, maklumat kad kredit atau kad debit, penyata kewangan beraudit terkini, laporan kredit daripada agensi pelaporan kredit);
  • Latar belakang pendidikan dan/atau pekerjaan;
  • Nama dan butir-butir pegawai, pengarah, pemegang saham, pemilik benefisial, pendaftaran perniagaan, negara di mana syarikat diperbadankan, mana yang berkenaan;
  • Hubungan dengan subjek data / pihak ketiga yang lain;
  • Nombor pendaftaran Cukai Barang dan Perkhidmatan;
  • Maklumat mengenai pendapat anda tentang produk, perkhidmatan atau kakitangan BCCK;
  • Di bawah keadaan tertentu, BCCK juga mungkin mengumpul data peribadi yang sensitif jika:
    • BCCK memerlukannya untuk memberi anda produk atau perkhidmatan tertentu; atau
    • Anda memohon pekerjaan dengan BCCK.

Kaedah yang digunakan oleh BCCK untuk Mengumpul Data Peribadi Anda

BCCK akan mengumpul data peribadi anda apabila anda meminta maklumat mengenai produk dan perkhidmatan BCCK daripada pelbagai sumber termasuk tetapi tidak terhad kepada:

  • Surat-menyurat melalui e-mel, surat, panggilan telefon, perbualan dengan kakitangan BCCK;
  • Penyertaan dalam acara pertandingan BCCK;
  • Maklum balas atau komen melalui Borang Maklumbalas Tetamu, Borang Peninjauan atau apa-apa bahan pengiklanan;
  • Pendaftaran minat terhadap peluang perniagaan, peluang perkerjaan, penyertaan tender;
  • Penerbitan acara di BCCK atau laman web BCCK di mana anda telah memberikan persetujuan dan kebenaran anda;
  • Dari sumber yang boleh didapati secara awam;
  • Dari institusi kewangan atau agensi perundangan di dalam dan luar Malaysia; pembekal, rakan perniagaan, rangkaian sosial dan/atau perwakilan yang serupa, industri atau persatuan yang berkaitan, yang diizinkan oleh anda.

Kaedah yang digunakan oleh BCCK untuk Mengumpul Data Peribadi Anda dari Laman Web BCCK

A) Alamat IP
Apabila anda melayari laman web BCCK, BCCK boleh menggunakan alamat IP anda untuk mengenal pasti anda tetapi tidak akan mengumpul sebarang data peribadi daripada anda termasuk alamat e-mel anda. Alamat IP hanya digunakan untuk mengumpulkan maklumat demografi secara luas.

B) Borang Hubungi Kami
Borang Hubungi Kami (BCCK) memerlukan anda memberikan data peribadi anda seperti nama, alamat e-mel supaya BCCK dapat membalas mesej atau pertanyaan anda.

C) Cookies
BCCK menggunakan cookies untuk mengenal pasti halaman yang mungkin berguna untuk anda. Ini membantu kami menganalisis data mengenai trafik laman web dan meningkatkan kesesuaian laman web BCCK untuk keperluan pelanggan. Anda boleh memilih untuk menerima atau menolak cookies. Kebanyakan pelayar web menerima cookies secara automatik, tetapi anda juga boleh mengubahsuai pelayar web anda untuk menolak cookies sebagai pilihan anda. Ini mungkin menghalang anda daripada memanfaatkan sepenuhnya laman web ini.

Maklumat Peribadi mengenai Pihak Ketiga

Jika pada bila-bila masa anda membekalkan BCCK dengan maklumat peribadi mengenai individu lain, anda harus memastikan bahawa anda dibenar untuk berbuat sedemikian dan anda bersetuju untuk memaklumkan kepada individu tersebut, bahawa BCCK boleh menggunakan dan mendedahkan maklumat peribadi berkenaan dan bahawa mereka boleh mendapat akses sekiranya BCCK menyimpan maklumat tersebut.

Pautan ke Laman Web Lain

Laman web BCCK mungkin mengandungi pautan ke laman web lain. Walau bagaimanapun, sebaik sahaja anda menggunakan pautan ini untuk meninggalkan laman web BCCK, anda perlu ambil perhatian bahawa BCCK tidak mempunyai kawalan terhadap laman web lain dan laman web tersebut tidak ditadbir oleh Notis Privasi ini. Oleh itu, BCCK tidak bertanggungjawab atas keselamatan dan privasi terhadap sebarang maklumat yang anda berikan semasa melawat laman web tersebut. Anda harus berhati-hati dan menyemak notis privasi laman web yang berkenaan.

Tujuan Memproses Data Peribadi Anda

BCCK menggunakan Data Peribadi anda untuk meningkatkan taraf perkhidmatan & hubungan BCCK dengan anda. BCCK juga akan menggunakan Data Peribadi anda untuk pelbagai tujuan umum termasuk tetapi tidak terhad kepada yang berikut:

  • Menjawab sebarang pertanyaan anda;
  • Menyiasat sebarang aduan daripada anda sebagai inisiatif BCCK untuk menyediakan produk and perkhidmatan yang berkualiti;
  • Membolehkan anda membuat pembelian di laman web BCCK;
  • Untuk pemprosesan pembayaran dan resit;
  • Memasarkan dan berkomunikasi dengan anda mengenai produk, perkhidmatan dan / atau sebarang promosi yang ditawarkan oleh BCCK;
  • Menilai permohonan anda untuk mana-mana produk atau perkhidmatan BCCK;
  • Untuk memenuhi sebarang kewajipan undang-undang atau berkanun;
  • Kajian dan analisis statistik (termasuk analisis tingkah laku);
  • Pemeriksaan usaha wajar untuk kakitangan, pembekal, vendor, pembekal perisian dan perkakasan IT sebelum memasuki kontrak perkhidmatan dengan mereka atau membeli produk daripada mereka;
  • Mereka bentuk dan menganjurkan promosi / acara untuk penyertaan pelanggan termasuk proses pemilihan pemenang, pengedaran / penyampaian hadiah dan upacara penyampaian hadiah;
  • Pengambilan semula, merekod dan menyimpan untuk tujuan audit dalaman / luaran;
  • Untuk tujuan memenuhi terma dan syarat kontrak pekerjaan dengan BCCK;
  • Pentadbiran dan pengurusan gaji, faedah perubatan dan faedah pekerjaan lain; dan
  • Rakaman CCTV, khususnya, yang boleh juga digunakan untuk tujuan berikut:
    • Tujuan jaminan kualiti;
    • Keselamatan awam;
    • Mengesan dan mencegah penggunaan kemudahan, produk, perkhidmatan dan / atau premis BCCK secara mencurigakan, tidak sesuai atau tidak dibenarkan;
    • Mengesan dan mencegah tingkah laku jenayah; dan/atau
    • Menjalankan siasatan kejadian.

Keizinan

BCCK hanya mengumpul maklumat peribadi yang diperlukan mengenai anda untuk melaksanakan fungsi dan aktiviti BCCK. Jika anda tidak bersetuju kepada penggunaan maklumat peribadi tertentu anda atau tidak memberikan maklumat ini, BCCK mungkin tidak dapat memberikan anda produk atau perkhidmatan yang anda inginkan atau memproses permohonan anda untuk pekerjaan atau kemudahan atau menjalankan sebarang urusan perniagaan dengan anda.

Persetujuan anda boleh dinyatakan secara lisan atau secara bertulis, atau tersirat melalui tindakan anda.

Pada bila-bila masa, anda mempunyai hak untuk membatalkan persetujuan anda untuk menerima bahan pemasaran dan / atau pemasaran e-mel dengan memberitahu kami melalui menulis atau e-mel kepada BCCK.

Pendedahan Data Peribadi Kepada Pihak Lain

Ini adalah komitmen kami untuk memastikan data peribadi sensitif anda sulit dan kami tidak akan menjual atau menjual data peribadi anda kepada pihak ketiga. BCCK mungkin diwajibkan untuk mendedahkan data peribadi anda termasuk tetapi tidak terhad kepada:

  • Anak syarikat lain atau syarikat berkaitan dalam kumpulan BCCK;
  • Pihak ketiga yang diizinkan oleh anda;
  • Perkhidmatan pemprosesan data (di dalam atau luar Malaysia);
  • Nama-nama pemenang hadiah kempen pemasaran kepada media dan laman web BCCK;
  • Agensi pelaporan kredit, dan sekiranya berlaku keingkaran pembayaran, kepada agensi pemungut hutang;
  • Institusi kewangan;
  • Mana-mana individu atau institusi perundangan, yang dibenarkan oleh undang-undang, peraturan, perintah mahkamah dan di bawah mana-mana garis panduan yang dikeluarkan oleh pihak berkuasa pengawalseliaan atau pihak berkuasa lain;
  • Penasihat undang-undang dan penasihat profesional lain daripada mana-mana pihak yang tersebut di atas.

Keselamatan Data

BCCK komited untuk memastikan maklumat peribadi anda selamat dan memastikan bahawa data peribadi anda tidak akan didedahkan tanpa keizinan anda. Untuk mengelakkan akses atau pendedahan tanpa kebenaran, langkah-langkah praktikal telah diambil untuk memastikan kakitangan, pegawai, dan pihak yang terlibat dalam mengumpul dan memproses data peribadi anda akan mematuhi terma Notis Privasi ini.

Tempoh Penyimpanan Data Peribadi

BCCK akan menyimpan data peribadi anda untuk jangka masa yang diperlukan untuk memenuhi tujuan yang diperlukan atau mematuhi keperluan undang-undang, pengawalseliaan, perakaunan dan tujuan dalaman.

Sekiranya BCCK tidak lagi memerlukan maklumat peribadi anda, selepas tamat tempoh penyimpanan yang berkenaan, BCCK akan mengambil semua langkah yang munasabah untuk memastikan bahawa semua data peribadi dimusnahkan atau dihapuskan.

Akses Data & Pembetulan

Di BCCK, kami komited untuk memastikan bahawa semua data peribadi anda adalah tepat dan terkini. Sila hantar permintaan anda untuk mengakses, kemaskini dan/atau membetulkan, hadkan pemprosesan data peribadi anda, dan/atau sebarang pertanyaan, keprihatinan, komen, dan cadangan mengenai peningkatan PDPA ke pdpa@bcck.com.my

Perubahan kepada Notis Privasi

BCCK akan mengemaskini Notis Privasi ini tanpa sebarang notis tetapi pindaan tersebut akan dimaklumkan melalui laman web BCCK. Anda digalakkan untuk menyemak Notis Privasi ini dari semasa ke semasa.


Kemaskini pada 03.01.2018